Head-to-head · Online Reputation Management Software
Yext Reviews vs Reputation
Yext Reviews leads on 0 checks, Reputation on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreYext Reviews · 9.2/10
- Most featuresYext Reviews · 3 of 4
Yext Reviews scores higher on our rubric for online reputation management software: 9.2 against 8.7 out of 10; our editors rank them #2 and #5.
Yext Reviews is the better fit for established brands needing review intelligence. Reputation is the better fit for large organizations needing enterprise reputation workflows.
- Yext Reviews fits best
Established brands needing review intelligence
- Reputation fits best
Large organizations needing enterprise reputation workflows
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Side by side
| Feature | Yext Reviews 9.2/10 Visit ↗ | Reputation 8.7/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.2 | 8.7 |
| Ranking | #2 in Online Reputation Management Software | #5 in Online Reputation Management Software |
| Best for | Established brands needing review intelligence | Large organizations needing enterprise reputation workflows |
| Pricing model | Paid | Paid |
| Starting price | Pricing on request | $80/site/mo |
| Free plan | Not checked yet | — |
| Free trial | — | — |
| Deployment | Cloud, Mobile | Cloud, Mobile |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Support | Email, Phone, Docs | Docs |
| Compliance | SOC 2, GDPR, HIPAA, PCI DSS | SOC 2, ISO 27001, GDPR, HIPAA |
| Integrations | 80+ integrations | 500+ integrations |
| Built for | Small business, Mid-market, Enterprise | Mid-market, Enterprise |
| Features Yext Reviews 3/4 · Reputation 0/4 | ||
| Review request automation | ✓ (best) | Not checked yet |
| Review response tools | ✓ (best) | Not checked yet |
| Mention monitoring | Not checked yet | Not checked yet |
| Sentiment analysis | ✓ (best) | Not checked yet |
| Specs | ||
| Monitored channels | Google, Facebook, Yelp, TripAdvisor, Trustpilot, GoLocal, MeinungsMeister, first-party reviews, and 80+ industry sites | Not checked yet |
| Location limit | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | Yext Reviews is an online reputation management product for businesses and multi-location brands. It centralizes feedback from Google, Facebook, Yelp, TripAdvisor, Trustpilot, Booking.com, app stores, employment sites, and 80+ industry… Read the review → |
Reputation is a software platform for multi-location brands that centralizes reviews, business listings, surveys, messaging, and customer feedback. It supports review monitoring across Google, Facebook, Yelp, TripAdvisor, Vitals, Apartment… Read the review → |
Strengths and trade-offs
Yext Reviews — where it wins
- Monitors reviews across 80+ platforms
- Automates requests through email, SMS, and QR codes
- Combines AI responses, sentiment, themes, and competitive intelligence
Where it doesn't
- Pricing requires contact with Yext
- Review capabilities are organized into separate packages
- Focuses on reviews rather than broader mention monitoring
Reputation — where it wins
- Centralized monitoring and responses across major review sources
- AI-assisted responses, automated requests, and sentiment analytics
- Web, iOS, Android, API, widgets, ticketing, and industry integrations
Where it doesn't
- Starts at $80 per location per month
- Advanced surveys require higher-priced plans
- Enterprise pricing is custom and designed for 125+ locations
- Yext Reviews9.2/10 · Pricing on request
A broad review intelligence suite for established and multi-location brands.
Visit YextFull verdict → - Reputation8.7/10 · Paid
A broad multi-location reputation suite with a high starting price.
Visit ReputationFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update