Head-to-head · Online Reputation Management Software
Yext Reviews vs Vendasta Reputation Management
Yext Reviews leads on 0 checks, Vendasta Reputation Management on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreYext Reviews · 9.2/10
- Free trialonly Vendasta Reputation Management
- Most featuresVendasta Reputation Management · 4 of 4
Yext Reviews scores higher on our rubric for online reputation management software: 9.2 against 8.4 out of 10; our editors rank them #2 and #8.
Yext Reviews is the better fit for established brands needing review intelligence. Vendasta Reputation Management is the better fit for agencies and brands needing broad reputation tools.
- Yext Reviews fits best
Established brands needing review intelligence
- Vendasta Reputation Management fits best
Agencies and brands needing broad reputation tools
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Side by side
| Feature | Yext Reviews 9.2/10 Visit ↗ | Vendasta Reputation Management 8.4/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.2 | 8.4 |
| Ranking | #2 in Online Reputation Management Software | #8 in Online Reputation Management Software |
| Best for | Established brands needing review intelligence | Agencies and brands needing broad reputation tools |
| Pricing model | Paid | Paid |
| Starting price | Pricing on request | Pricing on request · 14-day trial |
| Free plan | Not checked yet | Not checked yet |
| Free trial | — | 14 days |
| Deployment | Cloud, Mobile | Cloud |
| Platforms | Web, iOS, Android | Web |
| Support | Email, Phone, Docs | Email, Phone, Docs, Community |
| Compliance | SOC 2, GDPR, HIPAA, PCI DSS | SOC 2, GDPR |
| Integrations | 80+ integrations | 5 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features Yext Reviews 3/4 · Vendasta Reputation Management 4/4 | ||
| Review request automation | ✓ | ✓ |
| Review response tools | ✓ | ✓ |
| Mention monitoring | Not checked yet | ✓ (best) |
| Sentiment analysis | ✓ | ✓ |
| Specs | ||
| Monitored channels | Google, Facebook, Yelp, TripAdvisor, Trustpilot, GoLocal, MeinungsMeister, first-party reviews, and 80+ industry sites | Google, Facebook, Yelp, Apartment Ratings, Apartment Guide, YP.com, TripAdvisor, Avvo, MerchantCircle, Cars.com, Citysearch, RateMDs, Superpages, social media, web mentions |
| Location limit | Not checked yet | Not checked yet |
| Our review | ||
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| Our verdict | Yext Reviews is an online reputation management product for businesses and multi-location brands. It centralizes feedback from Google, Facebook, Yelp, TripAdvisor, Trustpilot, Booking.com, app stores, employment sites, and 80+ industry… Read the review → |
Vendasta Reputation Management is a web-based platform for small and medium-sized businesses, agencies, and multi-location brands. It brings review monitoring, review collection, response assistance, sentiment analysis, and broader… Read the review → |
Strengths and trade-offs
Yext Reviews — where it wins
- Monitors reviews across 80+ platforms
- Automates requests through email, SMS, and QR codes
- Combines AI responses, sentiment, themes, and competitive intelligence
Where it doesn't
- Pricing requires contact with Yext
- Review capabilities are organized into separate packages
- Focuses on reviews rather than broader mention monitoring
Vendasta Reputation Management — where it wins
- Monitors reviews across more than 100 sites from one dashboard
- Combines reviews, mentions, competitors, keywords, NPS, and sentiment
- White-label branding supports agencies and partner-led programs
Where it doesn't
- The platform is available on the web only
- Direct review responses are limited to Google and Facebook
- The evaluation period lasts 14 days and is not a free plan
- Yext Reviews9.2/10 · Pricing on request
A broad review intelligence suite for established and multi-location brands.
Visit YextFull verdict → - Vendasta Reputation Management8.4/10 · Pricing on request · 14-day trial
A broad reputation workspace for agencies, brands, and multi-location businesses.
Visit VendastaFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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