FeedbackPlatform
FeedbackPlatform: A review hub, reputation dashboard and website widgets for businesses gathering testimonials. Ranked #45 of 60 in Online Reputation Management Software by our editors (4.7/10); pricing: Paid; best for small businesses collecting and displaying testimonials.
At a glance
- Editor score4.7 / 10
- PricingPaid
- Best forSmall businesses collecting and displaying testimonials
- Free planNo
- Facts checked24 Sep 2026
Where it wins
- Invites customers to a branded Review Hub by email, SMS, QR code or website
- Connects to 15 review sources and recommends review destinations
- Combines comparison tools, private feedback tickets and website widgets
Where it doesn't
- No free plan is offered
- Reputation scores update every 24 hours, not continuously
- No mention monitoring is included
Our verdict on FeedbackPlatform
FeedbackPlatform brings review collection and reputation management into a cloud-based web product for small and mid-market businesses. It is aimed at teams that want to invite customers to leave reviews, track feedback across connected sites, and display testimonials on their own website. The branded Review Hub can be reached by email, SMS, QR code or website, and recommends connected review destinations. A central dashboard brings together review sources and reputation scores, while a public business profile includes a backlink.
Its network coverage is a key consideration for fit. The listed integrations include Google Reviews, Trustpilot, Tripadvisor, Yelp, Facebook, G2, Capterra and Amazon, alongside Bol.com, Trusted Shops, Feefo, Sitejabber, WebwinkelKeur, Feedback Company and Kiyoh. Businesses can compare competitor reviews and ratings, add customizable reputation widgets to a website, and review reports and statistics. Scores update every 24 hours. The product also has a private feedback inbox and ticket system, giving teams a place to handle issues that customers submit privately. That combination suits businesses focused on review collection and display, but it is not a mention-monitoring tool.
The vendor presents Starter, Growth and Agency plans, with domain limits of one, up to five and up to 15 domains respectively; those counts describe domains, not business locations. All three plan descriptions list customizable widgets, a verified badge, the Smart Review Hub, the private feedback ticket system, a public profile and reports. There is no free plan, and the product is paid. Businesses needing a shared review workflow, competitor comparisons and testimonial widgets may find its scope appropriate; teams that prioritize continuous score updates or mention monitoring should look elsewhere. Email is the listed support channel.
Your product? Our editors can test FeedbackPlatform in depth and publish a review, labelled as paid · from $149/mo →
FeedbackPlatform pricing
All 3 FeedbackPlatform plans and prices →
FeedbackPlatform fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Review request automation | Not verified |
| Review response tools | Yes |
| Mention monitoring | No |
| Sentiment analysis | Yes |
| Monitored channels | Trustpilot, Google Reviews, Tripadvisor, Sitejabber, Facebook, G2, Yelp, Capterra, Amazon, Bol.com, Trusted Shops, Feefo, WebwinkelKeur, Feedback Company, Kiyoh, and custom review links |
| Location limit | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 16 integrations: Trustpilot, Google Reviews, Tripadvisor, Sitejabber, Facebook, G2 … See all → |
| Pricing | Paid (source) |
| Website | feedbackplatform.io |
| Facts checked | 24 Sep 2026 |
FeedbackPlatform integrations
FeedbackPlatform lists 16 integrations on its own site.
- Trustpilot
- Google Reviews
- Tripadvisor
- Sitejabber
- G2
- Yelp
- Capterra
- Amazon
- Bol.com
- Trusted Shops
- Feefo
- WebwinkelKeur
- Feedback Company
- Kiyoh
- Custom review link
See all FeedbackPlatform integrations →
Alternatives to FeedbackPlatform
- BirdeyeA broad review management platform for multi-location teams that need centralized workflows.9.3
- Yext ReviewsA broad review intelligence suite for established and multi-location brands.9.2
- BrightLocal Reputation ManagerA broad local review toolkit with white-label reporting and focused response coverage.9.0
See all FeedbackPlatform alternatives →
Used FeedbackPlatform? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used FeedbackPlatform for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
FeedbackPlatform is listed in our Online Reputation Management Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/feedbackplatform/"><img src="https://www.itechguides.com/best/badge/feedbackplatform.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update