FeedbackPlatform review
A review hub, reputation dashboard and website widgets for businesses gathering testimonials.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
FeedbackPlatform brings review collection and reputation management into a cloud-based web product for small and mid-market businesses. It is aimed at teams that want to invite customers to leave reviews, track feedback across connected sites, and display testimonials on their own website. The branded Review Hub can be reached by email, SMS, QR code or website, and recommends connected review destinations. A central dashboard brings together review sources and reputation scores, while a public business profile includes a backlink.
Its network coverage is a key consideration for fit. The listed integrations include Google Reviews, Trustpilot, Tripadvisor, Yelp, Facebook, G2, Capterra and Amazon, alongside Bol.com, Trusted Shops, Feefo, Sitejabber, WebwinkelKeur, Feedback Company and Kiyoh. Businesses can compare competitor reviews and ratings, add customizable reputation widgets to a website, and review reports and statistics. Scores update every 24 hours. The product also has a private feedback inbox and ticket system, giving teams a place to handle issues that customers submit privately. That combination suits businesses focused on review collection and display, but it is not a mention-monitoring tool.
The vendor presents Starter, Growth and Agency plans, with domain limits of one, up to five and up to 15 domains respectively; those counts describe domains, not business locations. All three plan descriptions list customizable widgets, a verified badge, the Smart Review Hub, the private feedback ticket system, a public profile and reports. There is no free plan, and the product is paid. Businesses needing a shared review workflow, competitor comparisons and testimonial widgets may find its scope appropriate; teams that prioritize continuous score updates or mention monitoring should look elsewhere. Email is the listed support channel.
FeedbackPlatform pros and cons
- Where it wins
- Invites customers to a branded Review Hub by email, SMS, QR code or website
- Connects to 15 review sources and recommends review destinations
- Combines comparison tools, private feedback tickets and website widgets
- Where it doesn't
- No free plan is offered
- Reputation scores update every 24 hours, not continuously
- No mention monitoring is included
FeedbackPlatform fact sheet, pricing and score →
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