Goodfeedback
Goodfeedback: A low-cost option for basic review routing, feedback capture, and response management. Ranked #110 of 164 in Review Management Software by our editors (3.0/10); pricing: 7-day trial; best for low-cost teams needing basic review routing.
At a glance
- Editor score3.0 / 10
- Pricing7-day trial
- Best forLow-cost teams needing basic review routing
- Free planNo
- Paid from€19/mo
- Founded2025
- Facts checked22 Sep 2026
Where it wins
- Routes customers to Google, Tripadvisor, Trustpilot, Yelp, and custom links
- Captures private feedback for service recovery before public reviews
- Includes AI replies, automatic responses, alerts, analytics, and permissions
Where it doesn't
- No permanent free plan; the free trial lasts 7 days
- The Starter plan provides only basic dashboard analytics
- Unlimited feedback pages and team members require the Business plan
Our verdict on Goodfeedback
Goodfeedback is a web and API review management platform for businesses that want to collect, route, monitor, and respond to customer feedback. Branded QR codes and feedback pages direct customers to Google, Tripadvisor, Trustpilot, Yelp, or custom review links, while private feedback capture gives teams a route for service recovery. Its audience ranges from single-location businesses to organizations managing multiple branches, with dashboards, analytics, alerts, reporting, AI-generated responses, scheduled automatic replies, and role-based permissions.
Pricing is structured around a 7-day Free Trial with premium features for internal use, unlimited QR printing, and 5 AI replies. Starter costs €19 per month and adds Google reviews, extra review platforms, basic dashboard analytics, and PDF export. Professional costs €49 per month and adds custom review links, advanced analytics, branding removal, and 5 team members. Business costs €129 per month and adds unlimited feedback pages, business analytics, branding removal, and unlimited team members. The paid tiers make the most sense for teams that need more reporting, customization, or collaboration capacity.
The platform’s strongest focus is the path from feedback collection to response management. QR codes and feedback pages create a direct intake point, private feedback supports service recovery, and AI-generated or scheduled replies can help organize response work. Google Business Profile and Google Maps are listed alongside Tripadvisor, Trustpilot, and Yelp integrations. Goodfeedback should suit teams seeking a relatively low monthly entry price and basic review routing. Businesses needing a permanent free plan, broader team capacity at lower tiers, or more extensive platform coverage should consider alternatives.
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Goodfeedback pricing
All 4 Goodfeedback plans and prices →
Goodfeedback fact sheet
| Free plan | No |
|---|---|
| Paid from | €19/mo |
| Review sources | Google Maps, Tripadvisor, Trustpilot, Yelp, custom links |
| Request channels | Not verified |
| Location limit | 1 locations |
| Monitoring alerts | Yes |
| AI response assistance | Yes |
| Review display widgets | Not verified |
| Free trial | 7 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR, SOC 2, ISO 27001 |
| Support | Email, Live chat, Docs · 24/7 |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: Google Business Profile, Google Maps, Tripadvisor, Trustpilot, Yelp |
| Pricing | 7-day trial (source) |
| Website | goodfeedback.org |
| Facts checked | 22 Sep 2026 |
Goodfeedback integrations
Goodfeedback lists 5 integrations on its own site.
- Google Business Profile
- Google Maps
- Tripadvisor
- Trustpilot
- Yelp
Alternatives to Goodfeedback
- BirdeyeA broad review-management suite for monitoring, responding to, and promoting feedback.9.3
- ProvenExpertA broad review management platform with multichannel collection, verification, and analytics.9.1
- ReputationA broad review-management suite for multi-location organizations that need mobile workflows.8.9
See all Goodfeedback alternatives →
Also Ranked In
Goodfeedback is ranked in 3 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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