Goodfeedback review
A low-cost option for basic review routing, feedback capture, and response management.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Goodfeedback is a web and API review management platform for businesses that want to collect, route, monitor, and respond to customer feedback. Branded QR codes and feedback pages direct customers to Google, Tripadvisor, Trustpilot, Yelp, or custom review links, while private feedback capture gives teams a route for service recovery. Its audience ranges from single-location businesses to organizations managing multiple branches, with dashboards, analytics, alerts, reporting, AI-generated responses, scheduled automatic replies, and role-based permissions.
Pricing is structured around a 7-day Free Trial with premium features for internal use, unlimited QR printing, and 5 AI replies. Starter costs €19 per month and adds Google reviews, extra review platforms, basic dashboard analytics, and PDF export. Professional costs €49 per month and adds custom review links, advanced analytics, branding removal, and 5 team members. Business costs €129 per month and adds unlimited feedback pages, business analytics, branding removal, and unlimited team members. The paid tiers make the most sense for teams that need more reporting, customization, or collaboration capacity.
The platform’s strongest focus is the path from feedback collection to response management. QR codes and feedback pages create a direct intake point, private feedback supports service recovery, and AI-generated or scheduled replies can help organize response work. Google Business Profile and Google Maps are listed alongside Tripadvisor, Trustpilot, and Yelp integrations. Goodfeedback should suit teams seeking a relatively low monthly entry price and basic review routing. Businesses needing a permanent free plan, broader team capacity at lower tiers, or more extensive platform coverage should consider alternatives.
Goodfeedback pros and cons
- Where it wins
- Routes customers to Google, Tripadvisor, Trustpilot, Yelp, and custom links
- Captures private feedback for service recovery before public reviews
- Includes AI replies, automatic responses, alerts, analytics, and permissions
- Where it doesn't
- No permanent free plan; the free trial lasts 7 days
- The Starter plan provides only basic dashboard analytics
- Unlimited feedback pages and team members require the Business plan
Goodfeedback fact sheet, pricing and score →
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