Best Salesforce Health Cloud Alternatives in 2026
The top Salesforce Health Cloud alternatives are eCareCRM, Census CRM and ZynReach Healthcare CRM: 15 healthcare CRM software our editors would look at instead of Salesforce Health Cloud, in our ranking order.
Salesforce Health Cloud: A broad healthcare CRM for large organizations managing complex patient and provider workflows. Where it falls short: starts at $350 per user per month with annual billing.
Switching from Salesforce Health Cloud? For most healthcare crm software buyers the best Salesforce Health Cloud alternative is eCareCRM, built for healthcare organizations needing broad patient CRM. On a budget, Zoho CRM starts at $14/user/mo, against $350/user/mo for Salesforce Health Cloud. Zoho CRM has a free plan, which Salesforce Health Cloud does not.
Why People Look for a Salesforce Health Cloud Alternative
- Starts at $350 per user per month with annual billing
- Paid tiers can reach $750 per user per month
- HIPAA support requires a Business Associate Addendum discussion
- No free plan — 2 of the alternatives below have it
- Paid from $350/user/mo — Zoho CRM is $14/user/mo
Quick Picks by What You Need
- Best overalleCareCRM9.4
Healthcare organizations needing broad patient CRM
Visit eCareCRM - Lowest priceZoho CRM7.7
Paid plans from $14/user/mo
Visit Zoho CRM - Best free optionZoho CRM7.7
Has a free plan (Salesforce Health Cloud has none)
Visit Zoho CRM
All 15 Salesforce Health Cloud Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forHealthcare organizations needing broad patient CRM
- Better than Salesforce Health Cloud:
- Editor score 9.4 vs 9.1
A broad healthcare CRM for connecting intake, referrals, communication, and EHR workflows.
- Referral management
- HIPAA support
- Patient relationships
9.4/10★★★★★Visit eCareCRM -
Best forAdmissions and referral-driven care providers
- Better than Salesforce Health Cloud:
- Editor score 9.2 vs 9.1
A focused CRM for coordinating admissions, referrals, messaging, and care-system handoffs.
- Referral management
- HIPAA support
- Patient relationships
9.2/10★★★★★Visit Census CRM -
Best forReferral-based organizations wanting affordable automation
A focused healthcare CRM for referral growth, automation, and conversion visibility.
- Referral management
- Patient relationships
- Provider relationships
8.7/10★★★★☆Visit ZynReach -
Best forLife sciences teams managing patient and HCP journeys
A life sciences CRM for coordinating patient, HCP, field, and regulated workflows.
- HIPAA support
- Patient relationships
- Provider relationships
8.6/10★★★★☆Visit Veeva -
Best forLife sciences teams needing clinical engagement workflows
A broad life sciences CRM with deep clinical workflows, but a high entry price.
- Referral management
- HIPAA support
- Patient relationships
8.5/10★★★★☆Visit Salesforce -
Best forHealthcare sales teams managing referral networks
A focused healthcare CRM for managing referrals, territories, pipelines, and partner accounts.
- Referral management
- Patient relationships
- Provider relationships
8.4/10★★★★☆Visit BizzField -
Best forHealthcare sales teams needing a specialized data model
A specialized healthcare CRM for managing provider relationships, pipelines, and claims intelligence.
- Referral management
- HIPAA support
- Provider relationships
8.3/10★★★★☆Visit site -
Best forPharma teams needing omnichannel HCP CRM
A Microsoft-based CRM for pharma teams managing omnichannel HCP engagement.
- HIPAA support
- Provider relationships
- Workflow automation
8.1/10★★★★☆Visit Exeevo -
Best forHCP field teams needing AI-guided mobile CRM
A provider-focused CRM for AI-guided planning, field workflows, and compliance reporting.
- Provider relationships
- Workflow automation
8.0/10★★★★☆Visit Trail CRM -
Best forHealthcare field teams managing HCP relationships
A broad healthcare CRM for field teams managing HCP, KOL, territory, and medical workflows.
- Patient relationships
- Provider relationships
- Workflow automation
7.9/10★★★★☆Visit TikaMobile -
Best forGrowing teams needing affordable general CRM automation
A flexible CRM for growing teams, though its features are not healthcare-specific.
7.8/10★★★★☆Visit LeadSquared -
Best forBudget-conscious teams needing general CRM basics
- Better than Salesforce Health Cloud:
- Free plan
- Paid from: $14/user/mo vs $350/user/mo
A broad, affordable CRM for healthcare teams that do not need healthcare-specific workflows.
7.7/10★★★★☆Visit Zoho CRM -
Best forSmall teams wanting a free general-purpose CRM
- Better than Salesforce Health Cloud:
- Free plan
A capable free CRM for small teams, but not healthcare-specific by design.
7.6/10★★★★☆Visit HubSpot -
Best forProvider liaison teams needing mobile PRM
A mobile PRM platform for provider profiles, referrals, workflows, and liaison activity.
- Referral management
- HIPAA support
- Provider relationships
7.4/10★★★★☆Visit Innovaccer -
Best forPractices focused on patient engagement programs
A focused CRM for condition-specific engagement, education, and patient follow-up.
- Patient relationships
- Workflow automation
7.4/10★★★★☆Visit Cogniveon
Salesforce Health Cloud Alternatives: Common Questions
What is the best alternative to Salesforce Health Cloud?
eCareCRM: #1 in our Healthcare CRM Software ranking, with an editor score of 9.4 out of 10. A broad healthcare CRM for connecting intake, referrals, communication, and EHR workflows.
Is there a free alternative to Salesforce Health Cloud?
Yes. Zoho CRM and HubSpot CRM have a free plan or a free tier.
What is the cheapest paid alternative to Salesforce Health Cloud?
Of the alternatives here that publish a price, Zoho CRM starts lowest, at $14/user/mo.
Why do people look for Salesforce Health Cloud alternatives?
Starts at $350 per user per month with annual billing; Paid tiers can reach $750 per user per month; HIPAA support requires a Business Associate Addendum discussion.
How do I switch from Salesforce Health Cloud?
Export your data from Salesforce Health Cloud (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Salesforce Health Cloud.
How to Switch from Salesforce Health Cloud
- Export your data from Salesforce Health Cloud (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Salesforce Health Cloud.
Salesforce Health Cloud vs Each Alternative
| # | Tool | Paid from | Referral management | Patient relationships | Provider relationships | HIPAA support | Workflow automation | Score |
|---|---|---|---|---|---|---|---|---|
| 3 | Salesforce Health Cloud | $350/user/mo | Yes | Yes | Yes | Yes | Yes | 9.1 |
| 1 | eCareCRM | Yes | Yes | Yes | Yes | Yes | 9.4 | |
| 2 | Census CRM | Yes | Yes | Yes | Yes | Yes | 9.2 | |
| 3 | ZynReach Healthcare CRM | Yes | Yes | Yes | No | Yes | 8.7 | |
| 4 | Veeva Vault CRM | Yes | Yes | Yes | Yes | 8.6 | ||
| 5 | Salesforce Life Sciences Cloud | $350/user/mo | Yes | Yes | Yes | Yes | Yes | 8.5 |
| 6 | BizzField Healthcare CRM | Yes | Yes | Yes | Yes | 8.4 | ||
| 7 | Ariv Healthcare CRM | Yes | Yes | Yes | Yes | 8.3 | ||
| 8 | Exeevo Omnipresence CRM | Yes | Yes | Yes | 8.1 | |||
| 9 | Trail CRM | Yes | Yes | 8.0 | ||||
| 10 | TikaMobile CRM | Yes | Yes | Yes | 7.9 | |||
| 11 | LeadSquared | 7.8 | ||||||
| 12 | Zoho CRM | $14/user/mo | 7.7 | |||||
| 13 | HubSpot CRM | 7.6 | ||||||
| 14 | Cured Provider Relationship Management | Yes | Yes | Yes | Yes | 7.4 | ||
| 15 | Cogniveon Healthcare CRM | Yes | Yes | 7.4 |
Head-to-Head
- Salesforce Health Cloud vs eCareCRM
- Salesforce Health Cloud vs Census CRM
- Salesforce Health Cloud vs ZynReach Healthcare CRM
- Salesforce Health Cloud vs Veeva Vault CRM
- Salesforce Health Cloud vs Salesforce Life Sciences Cloud
- Salesforce Health Cloud vs BizzField Healthcare CRM
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update