Salesforce Health Cloud vs ZynReach Healthcare CRM

Salesforce Health Cloud9.1Visit ZynReach Healthcare CRM8.7Visit

Higher score Salesforce Health Cloud #3 in Healthcare CRM Software 9.1/10 30-day trial Free trial✓ 5 of 5 features Visit Salesforce

vs

ZynReach Healthcare CRM #4 in Healthcare CRM Software 8.7/10 Paid ✓ 4 of 5 features Visit ZynReach

• Salesforce Health Cloud fits best

  Large organizations needing comprehensive healthcare CRM

• ZynReach Healthcare CRM fits best

  Referral-based organizations wanting affordable automation

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	Salesforce Health Cloud 9.1/10 Visit ↗	ZynReach Healthcare CRM 8.7/10 Visit ↗
At a glance
Editor score	9.1	8.7
Ranking	#3 in Healthcare CRM Software	#4 in Healthcare CRM Software
Best for	Large organizations needing comprehensive healthcare CRM	Referral-based organizations wanting affordable automation
Pricing model	Paid	Paid
Starting price	$350/user/mo	—
Free plan	—	—
Free trial	30 days	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Live chat, Phone, Tickets, Community, Docs · 24/7	Email, Community, Tickets
Compliance	HIPAA	SOC 2, ISO 27001, GDPR, SSO/SAML, 2FA
Integrations	4 integrations	12 integrations
Built for	Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Salesforce Health Cloud 5/5 · ZynReach Healthcare CRM 4/5
Referral management	✓	✓
Patient relationships	✓	✓
Provider relationships	✓	✓
HIPAA support	✓ (best)	—
Workflow automation	✓	✓
Specs
Contact limit	Not checked yet	Not checked yet
Our review
Pros	Connects patient, provider, referral, and care-management workflows Supports credentialing, prior authorization, outreach, and automation Adds healthcare data models, AI, analytics, and external-system integration	Tracks referral partners, patient acquisition, intake, and conversion Adds no-code workflows, AI assistance, and automated activity logging Connects with Google Workspace, Microsoft 365, Slack, and REST APIs
Cons	Starts at $350 per user per month with annual billing Paid tiers can reach $750 per user per month HIPAA support requires a Business Associate Addendum discussion	No HIPAA support for clinical or protected health information No free plan; access is organized through paid tiers Advanced controls and onboarding are reserved for Enterprise
Our verdict	Salesforce Health Cloud is a web-based healthcare CRM for providers, payers, and other healthcare organizations managing patient, provider, and care-team relationships. Its scope covers patient 360-degree views, relationship tracking,… Read the review →	ZynReach Healthcare CRM is a web and API-based CRM for organizations managing healthcare referrals, patient acquisition, intake scheduling, and follow-up. It is aimed at referral-based teams that need one system for partner relationships,… Read the review →

Strengths and trade-offs

• Salesforce Health Cloud — where it wins

  • Connects patient, provider, referral, and care-management workflows
  • Supports credentialing, prior authorization, outreach, and automation
  • Adds healthcare data models, AI, analytics, and external-system integration

  Where it doesn't

  • Starts at $350 per user per month with annual billing
  • Paid tiers can reach $750 per user per month
  • HIPAA support requires a Business Associate Addendum discussion

• ZynReach Healthcare CRM — where it wins

  • Tracks referral partners, patient acquisition, intake, and conversion
  • Adds no-code workflows, AI assistance, and automated activity logging
  • Connects with Google Workspace, Microsoft 365, Slack, and REST APIs

  Where it doesn't

  • No HIPAA support for clinical or protected health information
  • No free plan; access is organized through paid tiers
  • Advanced controls and onboarding are reserved for Enterprise

• Salesforce Health Cloud9.1/10 · 30-day trial

  A broad healthcare CRM for large organizations managing complex patient and provider workflows.

  Visit SalesforceFull verdict →
• ZynReach Healthcare CRM8.7/10 · Paid

  A focused healthcare CRM for referral growth, automation, and conversion visibility.

  Visit ZynReachFull verdict →