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Head-to-head · Healthcare CRM Software

Salesforce Health Cloud vs Ariv Healthcare CRM

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Salesforce Health Cloud #3 in Healthcare CRM Software 9.1/10 30-day trial Free trial✓ 5 of 5 features Visit Salesforce
Ariv Healthcare CRM #8 in Healthcare CRM Software 8.3/10 Pricing on request ✓ 4 of 5 features Visit site

Salesforce Health Cloud leads on 0 checks, Ariv Healthcare CRM on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSalesforce Health Cloud · 9.1/10
  • Free trialonly Salesforce Health Cloud
  • Most featuresSalesforce Health Cloud · 5 of 5

Salesforce Health Cloud scores higher on our rubric for healthcare crm software: 9.1 against 8.3 out of 10; our editors rank them #3 and #8.

Salesforce Health Cloud is the better fit for large organizations needing comprehensive healthcare CRM. Ariv Healthcare CRM is the better fit for healthcare sales teams needing a specialized data model.

  • Salesforce Health Cloud fits best

    Large organizations needing comprehensive healthcare CRM

  • Ariv Healthcare CRM fits best

    Healthcare sales teams needing a specialized data model

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Salesforce Health Cloud 9.1/10 Visit ↗ Ariv Healthcare CRM 8.3/10 Visit ↗
At a glance
Editor score 9.1 8.3
Ranking #3 in Healthcare CRM Software #8 in Healthcare CRM Software
Best for Large organizations needing comprehensive healthcare CRM Healthcare sales teams needing a specialized data model
Pricing model Paid Paid
Starting price $350/user/mo Pricing on request
Free plan — Not checked yet
Free trial 30 days —
Deployment Cloud Cloud
Platforms Web Web
Support Live chat, Phone, Tickets, Community, Docs · 24/7 Email, Phone
Compliance HIPAA HIPAA
Built for Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Salesforce Health Cloud 5/5 · Ariv Healthcare CRM 4/5
Referral management ✓ ✓
Patient relationships ✓ (best) Not checked yet
Provider relationships ✓ ✓
HIPAA support ✓ ✓
Workflow automation ✓ ✓
Specs
Contact limit Not checked yet Not checked yet
Our review
Pros
  • Connects patient, provider, referral, and care-management workflows
  • Supports credentialing, prior authorization, outreach, and automation
  • Adds healthcare data models, AI, analytics, and external-system integration
  • Models providers, payers, facilities, practices, and relationships
  • Combines pipeline management with claims-based account intelligence
  • Includes automation, reporting, custom objects, and permission sets
Cons
  • Starts at $350 per user per month with annual billing
  • Paid tiers can reach $750 per user per month
  • HIPAA support requires a Business Associate Addendum discussion
  • Web-only access limits platform choice
  • Pricing requires contacting sales
  • No integrations are listed
Our verdict

Salesforce Health Cloud is a web-based healthcare CRM for providers, payers, and other healthcare organizations managing patient, provider, and care-team relationships. Its scope covers patient 360-degree views, relationship tracking,…

Read the review →

Ariv Healthcare CRM is a customer relationship platform for home health agencies, hospices, skilled nursing operators, specialty practices, ACOs, and MSOs. Its healthcare-specific data model treats organizations, practices, providers,…

Read the review →
  1. Salesforce Health CloudHealthcare CRM Software 9.130-day trial
  2. Ariv Healthcare CRMHealthcare CRM Software 8.3Pricing on request

Strengths and trade-offs

  • Salesforce Health Cloud — where it wins

    • Connects patient, provider, referral, and care-management workflows
    • Supports credentialing, prior authorization, outreach, and automation
    • Adds healthcare data models, AI, analytics, and external-system integration

    Where it doesn't

    • Starts at $350 per user per month with annual billing
    • Paid tiers can reach $750 per user per month
    • HIPAA support requires a Business Associate Addendum discussion

  • Ariv Healthcare CRM — where it wins

    • Models providers, payers, facilities, practices, and relationships
    • Combines pipeline management with claims-based account intelligence
    • Includes automation, reporting, custom objects, and permission sets

    Where it doesn't

    • Web-only access limits platform choice
    • Pricing requires contacting sales
    • No integrations are listed
  • Salesforce Health Cloud9.1/10 · 30-day trial

    A broad healthcare CRM for large organizations managing complex patient and provider workflows.

    Visit SalesforceFull verdict →
  • Ariv Healthcare CRM8.3/10 · Pricing on request

    A specialized healthcare CRM for managing provider relationships, pipelines, and claims intelligence.

    Visit siteFull verdict →

More comparisons

All healthcare CRM software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update