Salesforce Health Cloud vs Salesforce Life Sciences Cloud

Salesforce Health Cloud9.1Visit Salesforce Life Sciences Cloud8.5Visit

Higher score Salesforce Health Cloud #3 in Healthcare CRM Software 9.1/10 30-day trial Free trial✓ 5 of 5 features Visit Salesforce

vs

Salesforce Life Sciences Cloud #6 in Healthcare CRM Software 8.5/10 30-day trial Free trial✓ 5 of 5 features Visit Salesforce

• Salesforce Health Cloud fits best

  Large organizations needing comprehensive healthcare CRM

• Salesforce Life Sciences Cloud fits best

  Life sciences teams needing clinical engagement workflows

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Side by side

Feature	Salesforce Health Cloud 9.1/10 Visit ↗	Salesforce Life Sciences Cloud 8.5/10 Visit ↗
At a glance
Editor score	9.1	8.5
Ranking	#3 in Healthcare CRM Software	#6 in Healthcare CRM Software
Best for	Large organizations needing comprehensive healthcare CRM	Life sciences teams needing clinical engagement workflows
Pricing model	Paid	Paid
Starting price	$350/user/mo	$350/user/mo
Free plan	—	—
Free trial	30 days	30 days
Free trial length	30 days · no card needed	30 days · no card needed
Deployment	Cloud	Cloud, Mobile
Platforms	Web	Web, iOS
Support	Live chat, Phone, Tickets, Community, Docs · 24/7	Phone, Community, Docs · 24/7
Compliance	HIPAA	HIPAA
Integrations	4 integrations	6 integrations
Built for	Mid-market, Enterprise	Mid-market, Enterprise
Features Salesforce Health Cloud 5/5 · Salesforce Life Sciences Cloud 5/5
Referral management	✓	✓
Patient relationships	✓	✓
Provider relationships	✓	✓
HIPAA support	✓	✓
Workflow automation	✓	✓
Specs
Contact limit	Not checked yet	Not checked yet
Our review
Pros	Connects patient, provider, referral, and care-management workflows Supports credentialing, prior authorization, outreach, and automation Adds healthcare data models, AI, analytics, and external-system integration	Supports clinical trials, patient programs, and financial-assistance workflows Connects provider, field, pharmacy-benefit, and patient-service processes Offers mobile synchronization, AI, workflow automation, and integration paths
Cons	Starts at $350 per user per month with annual billing Paid tiers can reach $750 per user per month HIPAA support requires a Business Associate Addendum discussion	Starts at $350 per user per month with annual billing No free plan is available Advanced Agentforce tiers cost $750 per user per month
Our verdict	Salesforce Health Cloud is a web-based healthcare CRM for providers, payers, and other healthcare organizations managing patient, provider, and care-team relationships. Its scope covers patient 360-degree views, relationship tracking,… Read the review →	Salesforce Life Sciences Cloud is a cloud CRM for pharmaceutical, biotech, medical device, consumer health, and animal health organizations. It brings clinical, medical, commercial, patient-services, and provider-engagement workflows into… Read the review →

Strengths and trade-offs

• Salesforce Health Cloud — where it wins

  • Connects patient, provider, referral, and care-management workflows
  • Supports credentialing, prior authorization, outreach, and automation
  • Adds healthcare data models, AI, analytics, and external-system integration

  Where it doesn't

  • Starts at $350 per user per month with annual billing
  • Paid tiers can reach $750 per user per month
  • HIPAA support requires a Business Associate Addendum discussion

• Salesforce Life Sciences Cloud — where it wins

  • Supports clinical trials, patient programs, and financial-assistance workflows
  • Connects provider, field, pharmacy-benefit, and patient-service processes
  • Offers mobile synchronization, AI, workflow automation, and integration paths

  Where it doesn't

  • Starts at $350 per user per month with annual billing
  • No free plan is available
  • Advanced Agentforce tiers cost $750 per user per month

• Salesforce Health Cloud9.1/10 · 30-day trial

  A broad healthcare CRM for large organizations managing complex patient and provider workflows.

  Visit SalesforceFull verdict →
• Salesforce Life Sciences Cloud8.5/10 · 30-day trial

  A broad life sciences CRM with deep clinical workflows, but a high entry price.

  Visit SalesforceFull verdict →