Salesforce Life Sciences Cloud
Salesforce Life Sciences Cloud: A broad life sciences CRM with deep clinical workflows, but a high entry price. Ranked #6 of 22 in Healthcare CRM Software by our editors (8.5/10); pricing: 30-day trial; best for life sciences teams needing clinical engagement workflows.
At a glance
- Editor score8.5 / 10
- Pricing30-day trial
- Best forLife sciences teams needing clinical engagement workflows
- Free planNo
- Paid from$350/user/mo
- Referral managementYes
- Founded1999 · San Francisco, California, United States
- Facts checked20 Sep 2026
Where it wins
- Supports clinical trials, patient programs, and financial-assistance workflows
- Connects provider, field, pharmacy-benefit, and patient-service processes
- Offers mobile synchronization, AI, workflow automation, and integration paths
Where it doesn't
- Starts at $350 per user per month with annual billing
- No free plan is available
- Advanced Agentforce tiers cost $750 per user per month
Our verdict on Salesforce Life Sciences Cloud
Salesforce Life Sciences Cloud is a cloud CRM for pharmaceutical, biotech, medical device, consumer health, and animal health organizations. It brings clinical, medical, commercial, patient-services, and provider-engagement workflows into Salesforce. Core capabilities include clinical-trial participant recruitment and enrollment, patient programs, therapy orchestration, financial assistance, provider relationship management, pharmacy-benefit verification, HCP visit management, field inventory, patient-reported outcomes, and adverse-event capture. It is best suited to life sciences teams that need one environment for clinical engagement and related commercial or patient-service operations.
Pricing is structured around four paid plans, all shown in USD per user per month with annual billing. Life Sciences Cloud Enterprise starts at $350 and includes Clinical and Insurance Data Models, Advanced Therapy Management, and Intelligent Sales. Life Sciences Cloud Unlimited costs $525 and adds more storage and automation, Unlimited Custom and Lightning Apps, plus 24/7 Toll-free Support and Expert Coaching. The two Agentforce 1 plans cost $750: one for Service and one for Sales. Both include Agentforce for Life Sciences Cloud, Flex Credits, Data Cloud, Slack, and Tableau Next; the Service plan adds Digital Engagement, while the Sales plan adds Sales Performance Management. A 30-day free trial is available, but there is no free plan.
The platform’s main advantage is breadth. Flow, Process Builder, and Business Rules Engine support workflow automation, while the offline-capable mobile application supports synchronization for field work. Integration paths include MuleSoft, APIs, connected applications, IQVIA OneKey, SAP Concur, Data 360, Slack, and Tableau. AI-assisted engagement and recommendations are also included. Teams should choose it when clinical, patient, provider, and field workflows need to connect across a larger Salesforce environment. Smaller teams or buyers seeking a lower-cost CRM should look elsewhere, since the annual starting price is substantial and the highest tiers add significant cost.
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Salesforce Life Sciences Cloud pricing
All 4 Salesforce Life Sciences Cloud plans and prices →
Salesforce Life Sciences Cloud fact sheet
| Free plan | No |
|---|---|
| Paid from | $350/user/mo |
| Referral management | Yes |
| Patient relationships | Yes |
| Provider relationships | Yes |
| HIPAA support | Yes |
| Workflow automation | Yes |
| Contact limit | Not verified |
| Free trial | 30 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS |
| Compliance & security | HIPAA |
| Support | Phone, Community, Docs · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: MuleSoft, IQVIA OneKey, SAP Concur, Data 360, Slack, Tableau |
| Pricing | 30-day trial (source) |
| Website | salesforce.com |
| Facts checked | 20 Sep 2026 |
Salesforce Life Sciences Cloud integrations
Salesforce Life Sciences Cloud lists 6 integrations on its own site.
- MuleSoft
- IQVIA OneKey
- SAP Concur
- Data 360
- Slack
- Tableau
Alternatives to Salesforce Life Sciences Cloud
- eCareCRMA broad healthcare CRM for connecting intake, referrals, communication, and EHR workflows.9.4
- Census CRMA focused CRM for coordinating admissions, referrals, messaging, and care-system handoffs.9.2
- Salesforce Health CloudA broad healthcare CRM for large organizations managing complex patient and provider workflows.9.1
See all Salesforce Life Sciences Cloud alternatives →
Salesforce Life Sciences Cloud vs the competition
- Salesforce Life Sciences Cloud vs eCareCRM
- Salesforce Life Sciences Cloud vs Census CRM
- Salesforce Life Sciences Cloud vs Salesforce Health Cloud
- Salesforce Life Sciences Cloud vs ZynReach Healthcare CRM
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Also Ranked In
Salesforce Life Sciences Cloud is ranked in 4 of our directories.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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