Veeva Vault CRM vs Salesforce Life Sciences Cloud

Veeva Vault CRM8.6Visit Salesforce Life Sciences Cloud8.5Visit

Higher score Veeva Vault CRM #5 in Healthcare CRM Software 8.6/10 Pricing on request ✓ 4 of 5 features Visit Veeva

vs

Salesforce Life Sciences Cloud #6 in Healthcare CRM Software 8.5/10 30-day trial Free trial✓ 5 of 5 features Visit Salesforce

• Veeva Vault CRM fits best

  Life sciences teams managing patient and HCP journeys

• Salesforce Life Sciences Cloud fits best

  Life sciences teams needing clinical engagement workflows

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Side by side

Feature	Veeva Vault CRM 8.6/10 Visit ↗	Salesforce Life Sciences Cloud 8.5/10 Visit ↗
At a glance
Editor score	8.6	8.5
Ranking	#5 in Healthcare CRM Software	#6 in Healthcare CRM Software
Best for	Life sciences teams managing patient and HCP journeys	Life sciences teams needing clinical engagement workflows
Pricing model	Paid	Paid
Starting price	Pricing on request	$350/user/mo
Free plan	Not checked yet	—
Free trial	—	30 days
Deployment	Cloud, Desktop, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS
Support	Email, Docs	Phone, Community, Docs · 24/7
Compliance	HIPAA	HIPAA
Integrations	4 integrations	6 integrations
Built for	Enterprise	Mid-market, Enterprise
Features Veeva Vault CRM 4/5 · Salesforce Life Sciences Cloud 5/5
Referral management	Not checked yet	✓ (best)
Patient relationships	✓	✓
Provider relationships	✓	✓
HIPAA support	✓	✓
Workflow automation	✓	✓
Specs
Contact limit	Not checked yet	Not checked yet
Our review
Pros	Unifies sales, marketing, medical, and patient-support customer data Combines patient journeys, HCP engagement, territory planning, and automation Supports offline mobile access, embedded AI, HIPAA support, and Microsoft integrations	Supports clinical trials, patient programs, and financial-assistance workflows Connects provider, field, pharmacy-benefit, and patient-service processes Offers mobile synchronization, AI, workflow automation, and integration paths
Cons	Uses a contact-sales pricing model with no free plan Patient CRM is an add-on that may require separate licensing Its broad life sciences scope may exceed narrower CRM requirements	Starts at $350 per user per month with annual billing No free plan is available Advanced Agentforce tiers cost $750 per user per month
Our verdict	Veeva Vault CRM is a cloud-based customer relationship management platform for pharmaceutical, biotechnology, and other life sciences organizations. It connects sales, marketing, medical, and patient-support teams through a unified… Read the review →	Salesforce Life Sciences Cloud is a cloud CRM for pharmaceutical, biotech, medical device, consumer health, and animal health organizations. It brings clinical, medical, commercial, patient-services, and provider-engagement workflows into… Read the review →

Strengths and trade-offs

• Veeva Vault CRM — where it wins

  • Unifies sales, marketing, medical, and patient-support customer data
  • Combines patient journeys, HCP engagement, territory planning, and automation
  • Supports offline mobile access, embedded AI, HIPAA support, and Microsoft integrations

  Where it doesn't

  • Uses a contact-sales pricing model with no free plan
  • Patient CRM is an add-on that may require separate licensing
  • Its broad life sciences scope may exceed narrower CRM requirements

• Salesforce Life Sciences Cloud — where it wins

  • Supports clinical trials, patient programs, and financial-assistance workflows
  • Connects provider, field, pharmacy-benefit, and patient-service processes
  • Offers mobile synchronization, AI, workflow automation, and integration paths

  Where it doesn't

  • Starts at $350 per user per month with annual billing
  • No free plan is available
  • Advanced Agentforce tiers cost $750 per user per month

• Veeva Vault CRM8.6/10 · Pricing on request

  A life sciences CRM for coordinating patient, HCP, field, and regulated workflows.

  Visit VeevaFull verdict →
• Salesforce Life Sciences Cloud8.5/10 · 30-day trial

  A broad life sciences CRM with deep clinical workflows, but a high entry price.

  Visit SalesforceFull verdict →