eCareCRM
eCareCRM: A broad healthcare CRM for connecting intake, referrals, communication, and EHR workflows. Ranked #1 of 22 in Healthcare CRM Software by our editors (9.4/10); pricing: Pricing on request · 30-day trial; best for healthcare organizations needing broad patient CRM.
At a glance
- Editor score9.4 / 10
- PricingPricing on request · 30-day trial
- Best forHealthcare organizations needing broad patient CRM
- Free planNo
- Referral managementYes
- Facts checked20 Sep 2026
Where it wins
- Routes intake by location, specialty, payer, provider, or urgency
- Unifies SMS, email, voice, voicemail, and web-chat communication
- Connects referral workflows with HL7, FHIR, API, and EHR integrations
Where it doesn't
- Pricing requires contacting sales rather than choosing a published plan
- No free plan is offered
- Broad workflow coverage may exceed the needs of narrow CRM use cases
Our verdict on eCareCRM
eCareCRM is a healthcare-focused CRM for practices, specialty groups, behavioral health organizations, home care providers, and multi-location healthcare networks. It brings together patient lead capture, referral management, intake routing, provider relationships, communication, marketing automation, reputation management, analytics, and EHR connectivity. Its intake tools can collect leads from forms, calls, chats, referrals, and campaigns, then route them by operational and clinical criteria such as location, specialty, payer, provider, or urgency.
Integration breadth is a central part of the product. eCareCRM supports HL7, FHIR, and API-based EHR connections, with integrations including Epic, athenahealth, MEDITECH, Oracle Health, eClinicalWorks, NextGen Healthcare, Allscripts, and DrChrono. It also connects with healthcare platforms such as Availity, Waystar, RXNT, PharmScript, and Office Ally, alongside Salesforce and Zoho CRM. Role-based access, audit logging, encrypted communication, and HIPAA-oriented safeguards support organizations managing sensitive patient and referral workflows.
The platform is positioned for organizations that need more than a basic contact database. Automated recalls, reminders, follow-ups, re-engagement journeys, referral-to-intake workflows, conditional forms, insurance pre-screening, campaign attribution, and reputation analytics support a broad operating model. A 30-day trial provides an evaluation path, while pricing is tailored to organization size, locations, integrations, communication volume, and workflow requirements. Organizations seeking coordinated patient acquisition and intake should consider eCareCRM; teams wanting a narrow, lightweight CRM may prefer a simpler product.
Your product? Our editors can test eCareCRM in depth and publish a review, labelled as paid · from $149/mo →
eCareCRM pricing
eCareCRM fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Referral management | Yes |
| Patient relationships | Yes |
| Provider relationships | Yes |
| HIPAA support | Yes |
| Workflow automation | Yes |
| Contact limit | Not verified |
| Free trial | 30 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 20 integrations: Availity, Waystar, athenahealth, MEDITECH, RXNT, PharmScript … |
| Pricing | Pricing on request · 30-day trial |
| Website | ecarecrm.com |
| Facts checked | 20 Sep 2026 |
eCareCRM integrations
eCareCRM lists 20 integrations on its own site.
- Availity
- Waystar
- athenahealth
- MEDITECH
- RXNT
- PharmScript
- Office Ally
- Epic
- Oracle Health
- eClinicalWorks
- NextGen Healthcare
- Salesforce
- Zoho CRM
- Allscripts
- DrChrono
- Greenway Health
- AdvancedMD
- Tebra
- CareCloud
- Pipedrive
Alternatives to eCareCRM
- Census CRMA focused CRM for coordinating admissions, referrals, messaging, and care-system handoffs.9.2
- Salesforce Health CloudA broad healthcare CRM for large organizations managing complex patient and provider workflows.9.1
- ZynReach Healthcare CRMA focused healthcare CRM for referral growth, automation, and conversion visibility.8.7
See all eCareCRM alternatives →
eCareCRM vs the competition
- eCareCRM vs Census CRM
- eCareCRM vs Salesforce Health Cloud
- eCareCRM vs ZynReach Healthcare CRM
- eCareCRM vs Veeva Vault CRM
- eCareCRM vs Salesforce Life Sciences Cloud
- eCareCRM vs BizzField Healthcare CRM
Compare eCareCRM with any tool side by side →
Used eCareCRM? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used eCareCRM for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
eCareCRM is listed in our Healthcare CRM Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/ecarecrm/"><img src="https://www.itechguides.com/best/badge/ecarecrm.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update