Salesforce Health Cloud
Salesforce Health Cloud: A broad healthcare CRM for large organizations managing complex patient and provider workflows. Ranked #3 of 22 in Healthcare CRM Software by our editors (9.1/10); pricing: 30-day trial; best for large organizations needing comprehensive healthcare CRM.
At a glance
- Editor score9.1 / 10
- Pricing30-day trial
- Best forLarge organizations needing comprehensive healthcare CRM
- Free planNo
- Paid from$350/user/mo
- Referral managementYes
- Founded1999 · San Francisco, California, United States
- Facts checked20 Sep 2026
Where it wins
- Connects patient, provider, referral, and care-management workflows
- Supports credentialing, prior authorization, outreach, and automation
- Adds healthcare data models, AI, analytics, and external-system integration
Where it doesn't
- Starts at $350 per user per month with annual billing
- Paid tiers can reach $750 per user per month
- HIPAA support requires a Business Associate Addendum discussion
Our verdict on Salesforce Health Cloud
Salesforce Health Cloud is a web-based healthcare CRM for providers, payers, and other healthcare organizations managing patient, provider, and care-team relationships. Its scope covers patient 360-degree views, relationship tracking, referrals, care coordination, outreach, utilization management, and prior-authorization workflows. It also addresses provider recruitment, credentialing, contracting, and onboarding, making it a fit for large organizations whose CRM needs extend across clinical and nonclinical operations.
Pricing is structured across four paid plans, all billed annually per user per month. Health Cloud Enterprise starts at $350 and includes Clinical and Insurance Data Models, Integrated Care Management, and OmniStudio and FlexCards. Health Cloud Unlimited costs $525 and adds more storage and automation, predictive and generative AI, a Premier Success Plan, and a Full Sandbox. Health Cloud Agentforce 1 for Service and Health Cloud Agentforce 1 for Sales each cost $750 and include Agentforce for Health Cloud, Flex Credits, Data Cloud, Slack, and Analytics. A 30-day trial is available without a credit card, but it is not a permanent free plan.
The platform’s breadth is its defining strength. Salesforce Health Cloud combines referrals, patient outreach, care plans, provider-network management, workflow automation through Flow, OmniStudio, and Business Rules Engine, plus EHR and external-system integration. Integrations listed include Jira, LinkedIn, QuickBooks, and DocuSign. AI-assisted patient access and care workflows are available, while HIPAA support requires customers to contact Salesforce regarding a Business Associate Addendum. Organizations seeking a broad system for coordinated healthcare relationship management should consider it; smaller teams or buyers with limited per-user budgets may prefer a narrower CRM.
Your product? Our editors can test Salesforce Health Cloud in depth and publish a review, labelled as paid · from $149/mo →
Salesforce Health Cloud pricing
All 4 Salesforce Health Cloud plans and prices →
Salesforce Health Cloud fact sheet
| Free plan | No |
|---|---|
| Paid from | $350/user/mo |
| Referral management | Yes |
| Patient relationships | Yes |
| Provider relationships | Yes |
| HIPAA support | Yes |
| Workflow automation | Yes |
| Contact limit | Not verified |
| Free trial | 30 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | HIPAA |
| Support | Live chat, Phone, Tickets, Community, Docs · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 4 integrations: Jira, LinkedIn, QuickBooks, DocuSign See all → |
| Pricing | 30-day trial (source) |
| Website | salesforce.com |
| Facts checked | 20 Sep 2026 |
Salesforce Health Cloud integrations
Salesforce Health Cloud lists 4 integrations on its own site.
- Jira
- QuickBooks
- DocuSign
See all Salesforce Health Cloud integrations →
Alternatives to Salesforce Health Cloud
- eCareCRMA broad healthcare CRM for connecting intake, referrals, communication, and EHR workflows.9.4
- Census CRMA focused CRM for coordinating admissions, referrals, messaging, and care-system handoffs.9.2
- ZynReach Healthcare CRMA focused healthcare CRM for referral growth, automation, and conversion visibility.8.7
See all Salesforce Health Cloud alternatives →
Salesforce Health Cloud vs the competition
- Salesforce Health Cloud vs eCareCRM
- Salesforce Health Cloud vs Census CRM
- Salesforce Health Cloud vs ZynReach Healthcare CRM
- Salesforce Health Cloud vs Veeva Vault CRM
- Salesforce Health Cloud vs Salesforce Life Sciences Cloud
- Salesforce Health Cloud vs BizzField Healthcare CRM
Compare Salesforce Health Cloud with any tool side by side →
Used Salesforce Health Cloud? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Salesforce Health Cloud for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Salesforce Health Cloud is listed in our Healthcare CRM Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/salesforce-health-cloud/"><img src="https://www.itechguides.com/best/badge/salesforce-health-cloud.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update