Census CRM vs Salesforce Health Cloud

Census CRM9.2Visit Salesforce Health Cloud9.1Visit

Higher score Census CRM #2 in Healthcare CRM Software 9.2/10 Pricing on request ✓ 5 of 5 features Visit Census CRM

vs

Salesforce Health Cloud #3 in Healthcare CRM Software 9.1/10 30-day trial Free trial✓ 5 of 5 features Visit Salesforce

• Census CRM fits best

  Admissions and referral-driven care providers

• Salesforce Health Cloud fits best

  Large organizations needing comprehensive healthcare CRM

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Side by side

Feature	Census CRM 9.2/10 Visit ↗	Salesforce Health Cloud 9.1/10 Visit ↗
At a glance
Editor score	9.2	9.1
Ranking	#2 in Healthcare CRM Software	#3 in Healthcare CRM Software
Best for	Admissions and referral-driven care providers	Large organizations needing comprehensive healthcare CRM
Pricing model	Paid	Paid
Starting price	—	$350/user/mo
Free plan	Not checked yet	—
Free trial	—	30 days
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Email, Phone, Docs	Live chat, Phone, Tickets, Community, Docs · 24/7
Compliance	HIPAA	HIPAA
Integrations	12 integrations	4 integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features Census CRM 5/5 · Salesforce Health Cloud 5/5
Referral management	✓	✓
Patient relationships	✓	✓
Provider relationships	✓	✓
HIPAA support	✓	✓
Workflow automation	✓	✓
Specs
Contact limit	Not checked yet	Not checked yet
Our review
Pros	Guides coordinators through qualification, verification, and placement workflows Connects referral activity and marketing channels to admissions attribution Supports HIPAA-protected messaging and bidirectional EMR/EHR synchronization	Connects patient, provider, referral, and care-management workflows Supports credentialing, prior authorization, outreach, and automation Adds healthcare data models, AI, analytics, and external-system integration
Cons	Pricing requires a sales conversation rather than self-serve checkout The platform is available through the web only Implementation, migration, and training are handled through an onboarding fee	Starts at $350 per user per month with annual billing Paid tiers can reach $750 per user per month HIPAA support requires a Business Associate Addendum discussion
Our verdict	Census CRM is a healthcare CRM for addiction treatment and behavioral health admissions teams. It is designed for treatment-center coordinators, business development teams, alumni teams, owners, and operators managing the path from an… Read the review →	Salesforce Health Cloud is a web-based healthcare CRM for providers, payers, and other healthcare organizations managing patient, provider, and care-team relationships. Its scope covers patient 360-degree views, relationship tracking,… Read the review →

Strengths and trade-offs

• Census CRM — where it wins

  • Guides coordinators through qualification, verification, and placement workflows
  • Connects referral activity and marketing channels to admissions attribution
  • Supports HIPAA-protected messaging and bidirectional EMR/EHR synchronization

  Where it doesn't

  • Pricing requires a sales conversation rather than self-serve checkout
  • The platform is available through the web only
  • Implementation, migration, and training are handled through an onboarding fee

• Salesforce Health Cloud — where it wins

  • Connects patient, provider, referral, and care-management workflows
  • Supports credentialing, prior authorization, outreach, and automation
  • Adds healthcare data models, AI, analytics, and external-system integration

  Where it doesn't

  • Starts at $350 per user per month with annual billing
  • Paid tiers can reach $750 per user per month
  • HIPAA support requires a Business Associate Addendum discussion

• Census CRM9.2/10 · Pricing on request

  A focused CRM for coordinating admissions, referrals, messaging, and care-system handoffs.

  Visit Census CRMFull verdict →
• Salesforce Health Cloud9.1/10 · 30-day trial

  A broad healthcare CRM for large organizations managing complex patient and provider workflows.

  Visit SalesforceFull verdict →