Best Retently Alternatives in 2026
The top Retently alternatives are Medallia, Verint Experience Management and Zonka Feedback: 15 customer feedback software our editors would look at instead of Retently, in our ranking order.
Retently: A focused feedback platform with ecommerce integrations, AI analysis, and tiered survey limits. Where it falls short: no free plan; paid access starts at $99 per month.
Switching from Retently? For most customer feedback software buyers the best Retently alternative is Medallia, built for enterprise digital experience feedback. On a budget, Sleekplan starts at $13/mo, against $99/mo for Retently. Featurebase has a free plan, which Retently does not.
Why People Look for a Retently Alternative
- No free plan; paid access starts at $99 per month
- Ecommerce Basic limits usage to 2,500 surveys per month
- Enterprise features and Salesforce integration require contacting sales
- No free plan — 5 of the alternatives below have it
- Paid from $99/mo — Sleekplan is $13/mo
Quick Picks by What You Need
- Best overallMedallia9.2
Enterprise digital experience feedback
Visit Medallia - Lowest priceSleekplan8.4
Paid plans from $13/mo
Visit Sleekplan - Best free optionFeaturebase8.6
Has a free plan (Retently has none)
Visit Featurebase
All 15 Retently Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forEnterprise digital experience feedback
- Better than Retently:
- Editor score 9.2 vs 7.9
A broad enterprise feedback platform with analytics, workflows, and multichannel collection.
- Sentiment analysis
- NPS surveys
- Feedback portal
9.2/10★★★★★Visit Medallia -
Best forLarge organizations needing omnichannel CX analytics
- Better than Retently:
- Editor score 9.1 vs 7.9
A broad enterprise CX platform for omnichannel feedback, analytics, and action.
9.1/10★★★★★Visit Verint -
Best forComplex survey-driven feedback programs
- Better than Retently:
- Editor score 9.0 vs 7.9
A strong fit for teams running complex, structured feedback programs across channels.
9.0/10★★★★☆Visit Zonka Feedback -
Best forAI analysis of omnichannel feedback
- Better than Retently:
- Editor score 8.9 vs 7.9
A strong choice for AI analysis of feedback across channels, not survey distribution.
- Sentiment analysis
- NPS surveys
- Feature requests
8.9/10★★★★☆Visit Chattermill -
Best forAnalytics-heavy survey programs
- Better than Retently:
- Editor score 8.8 vs 7.9
A feature-rich choice for analytics-heavy feedback programs, with sales-led pricing.
- Sentiment analysis
- NPS surveys
- In-app feedback
8.8/10★★★★☆Visit Feedier -
Best forOperational NPS and CX teams
- Better than Retently:
- Editor score 8.7 vs 7.9
A broad CX platform for teams that need to collect, analyze, and act on feedback.
8.7/10★★★★☆Visit AskNicely -
Best forAll-in-one feedback and support teams
- Better than Retently:
- Free plan
- Paid from: $29/mo vs $99/mo
- Editor score 8.6 vs 7.9
A broad feedback and support workspace with a useful free plan and AI features.
- NPS surveys
- Product roadmap
- Feedback portal
8.6/10★★★★☆Visit Featurebase -
Best forTeams collecting rich visual and survey feedback
- Better than Retently:
- Free plan
- Paid from: $29/mo vs $99/mo
- Editor score 8.5 vs 7.9
A broad feedback platform for teams combining visual input, surveys, and product workflows.
- Sentiment analysis
- NPS surveys
- Product roadmap
8.5/10★★★★☆Visit Userback -
Best forAffordable product feedback programs
- Better than Retently:
- Free plan
- Paid from: $13/mo vs $99/mo
- Editor score 8.4 vs 7.9
A broad feedback stack with a useful free plan and low-cost paid entry tier.
- Sentiment analysis
- NPS surveys
- Product roadmap
8.4/10★★★★☆Visit Sleekplan -
Best forEnterprise product feedback management
- Better than Retently:
- Editor score 8.3 vs 7.9
A broad feedback system for enterprise teams that need centralized insight and prioritization.
- Sentiment analysis
- NPS surveys
- Product roadmap
8.3/10★★★★☆Visit UserVoice -
Best forPendo-centered product teams
- Better than Retently:
- Editor score 8.2 vs 7.9
A deep feedback-to-roadmap workspace for teams already centered on Pendo.
- Sentiment analysis
- NPS surveys
- Product roadmap
8.2/10★★★★☆Visit Pendo Listen -
Best forTeams running targeted multichannel surveys
- Better than Retently:
- Free plan
- Editor score 8.1 vs 7.9
A multichannel survey tool with advanced targeting, analytics, and a capped free plan.
8.1/10★★★★☆Visit Refiner -
Best forTeams running segmented multichannel surveys
- Better than Retently:
- Editor score 8.0 vs 7.9
A multichannel feedback platform for segmented surveys and closed-loop follow-up.
8.0/10★★★★☆Visit Wootric -
Best forTeams needing targeted survey research
- Better than Retently:
- Free plan
A targeted feedback suite with strong survey depth, integrations, and a useful free tier.
- Sentiment analysis
- NPS surveys
- In-app feedback
7.8/10★★★★☆Visit Qualaroo -
Best forCentralized AI feedback intelligence
A broad feedback intelligence layer for teams that need connected customer insight.
- Sentiment analysis
- NPS surveys
- Product roadmap
7.7/10★★★★☆Visit Enterpret
Retently Alternatives: Common Questions
What is the best alternative to Retently?
Medallia: #1 in our Customer Feedback Software ranking, with an editor score of 9.2 out of 10. A broad enterprise feedback platform with analytics, workflows, and multichannel collection.
Is there a free alternative to Retently?
Yes. Featurebase, Userback, Sleekplan, Refiner and Qualaroo have a free plan or a free tier.
What is the cheapest paid alternative to Retently?
Of the alternatives here that publish a price, Sleekplan starts lowest, at $13/mo.
Why do people look for Retently alternatives?
No free plan; paid access starts at $99 per month; Ecommerce Basic limits usage to 2,500 surveys per month; Enterprise features and Salesforce integration require contacting sales.
How do I switch from Retently?
Export your data from Retently (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Retently.
How to Switch from Retently
- Export your data from Retently (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Retently.
Retently vs Each Alternative
| # | Tool | Free plan | Paid from | NPS surveys | Feature requests | In-app feedback | Score |
|---|---|---|---|---|---|---|---|
| 14 | Retently | No | $99/mo | Yes | Yes | Yes | 7.9 |
| 1 | Medallia | Yes | Yes | Yes | 9.2 | ||
| 2 | Verint Experience Management | 9.1 | |||||
| 3 | Zonka Feedback | 9.0 | |||||
| 4 | Chattermill | Yes | Yes | Yes | 8.9 | ||
| 5 | Feedier | Yes | Yes | 8.8 | |||
| 6 | AskNicely | No | 8.7 | ||||
| 7 | Featurebase | Yes | $29/seat/mo | Yes | Yes | Yes | 8.6 |
| 8 | Userback | Yes | $29/mo | Yes | Yes | Yes | 8.5 |
| 9 | Sleekplan | Yes | $13/mo | Yes | Yes | Yes | 8.4 |
| 10 | UserVoice | No | $12,000/yr | Yes | Yes | Yes | 8.3 |
| 11 | Pendo Listen | No | Yes | Yes | Yes | 8.2 | |
| 12 | Refiner | Yes | 8.1 | ||||
| 13 | Wootric | No | 8.0 | ||||
| 14 | Qualaroo | Yes | $239.88/yr | Yes | Yes | 7.8 | |
| 15 | Enterpret | Yes | Yes | 7.7 |
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
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