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Best Affiniv Alternatives in 2026

Freemium#12 of 19 in Nps Software

The top Affiniv alternatives are AskNicely, Wootric and SurveySparrow: 15 nps software our editors would look at instead of Affiniv, in our ranking order.

7.6/10Editor score
Affiniv7.6 Visit Affiniv

Affiniv: A flexible NPS and survey platform with automated follow-ups and a free entry plan. Where it falls short: free plan is capped at 25 responses per month..

Switching from Affiniv? For most nps software buyers the best Affiniv alternative is AskNicely, built for enterprise NPS programs needing broad integrations. SurveySparrow has a free plan. Simplesat offers the most response limit (1000 responses/mo).

Why People Look for an Affiniv Alternative

  • Free plan is capped at 25 responses per month
  • In-app surveys and AI insights are available only on eligible higher plans
  • Growth and Advanced prices are listed with annual billing
  • Response limit: 200 responses/mo — up to 1000 responses/mo with Simplesat

Quick Picks by What You Need

All 15 Affiniv Alternatives, Ranked

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

  1. AskNicely

    Best forEnterprise NPS programs needing broad integrations

    • Better than Affiniv:
    • Editor score 8.8 vs 7.6

    A mature, integration-rich NPS platform for teams that need to act on feedback.

    • API access
    Pricing on request Our AskNicely verdict → Visit AskNicely
    8.8/10★★★★☆
    Visit AskNicely
  2. Wootric

    Best forMature teams running closed-loop NPS programs

    • Better than Affiniv:
    • Editor score 8.7 vs 7.6

    A multichannel feedback platform for teams that need segmentation and closed-loop follow-up.

    Pricing on request Our Wootric verdict → Visit Wootric
    8.7/10★★★★☆
    Visit Wootric
  3. Best forTeams wanting flexible omnichannel surveys

    • Better than Affiniv:
    • Editor score 8.6 vs 7.6

    Flexible NPS and survey tools with branching, reporting, and broad distribution options.

    • API access
    Free plan · 14-day trial Our SurveySparrow verdict → Visit SurveySparrow
    8.6/10★★★★☆
    Visit SurveySparrow
  4. Refiner

    Best forProduct teams needing in-app NPS and SDKs

    • Better than Affiniv:
    • Editor score 8.5 vs 7.6

    Multichannel NPS and product feedback with native mobile SDKs and a free plan.

    Free plan · 30-day trial Our Refiner verdict → Visit Refiner
    8.5/10★★★★☆
    Visit Refiner
  5. Survicate

    Best forTeams collecting feedback across multiple channels

    • Better than Affiniv:
    • Response limit: 250 responses/mo vs 200 responses/mo
    • Editor score 8.4 vs 7.6

    Survicate connects surveys across digital channels with branching, analytics, and integrations.

    • API access
    Free plan · 10-day trial Our Survicate verdict → Visit Survicate
    8.4/10★★★★☆
    Visit Survicate
  6. Simplesat

    Best forSupport teams combining NPS with ticket feedback

    • Better than Affiniv:
    • Response limit: 1000 responses/mo vs 200 responses/mo
    • Editor score 8.3 vs 7.6

    Pair NPS with ticket feedback, routing, and trend analysis across support tools.

    8.3/10★★★★☆
    Visit Simplesat
  7. Nicereply

    Best forHelp desks seeking NPS and CSAT surveys

    • Better than Affiniv:
    • Editor score 8.1 vs 7.6

    A support-focused tool for collecting and analyzing CSAT, CES, and NPS feedback.

    • API access
    8.1/10★★★★☆
    Visit Nicereply
  8. Best forTeams needing comprehensive branded survey operations

    • Better than Affiniv:
    • Editor score 8.0 vs 7.6

    A broad survey toolkit for teams that need branded, multichannel feedback operations.

    • API access
    Pricing on request · 14-day trial Our Zonka Feedback verdict → Visit Zonka Feedback
    8.0/10★★★★☆
    Visit Zonka Feedback
  9. Best forEnterprise account-level NPS and churn management

    • Better than Affiniv:
    • Editor score 7.9 vs 7.6

    Account-level NPS and churn workflows for B2B teams, with pricing aimed at larger programs.

    • API access
    7.9/10★★★★☆
    Visit CustomerGauge
  10. nps.today

    Best forMid-market teams running relational and transactional NPS

    • Better than Affiniv:
    • Editor score 7.8 vs 7.6

    A multichannel NPS platform that connects survey feedback to follow-up workflows.

    7.8/10★★★★☆
    Visit nps.today
  11. Retently

    Best forEcommerce teams collecting NPS across channels

    • Better than Affiniv:
    • Editor score 7.7 vs 7.6

    A multichannel feedback platform for ecommerce teams that need more than NPS surveys.

    7.7/10★★★★☆
    Visit Retently
  12. Listen360

    Best forMulti-location service businesses tracking customer feedback

    A feedback and follow-up platform for service businesses managing multiple locations.

    Pricing on request Our Listen360 verdict → Visit Listen360
    7.5/10★★★★☆
    Visit Listen360
  13. Best forOrganizations needing multilingual, logic-heavy CX surveys

    A flexible CX survey platform for teams that need multilingual feedback and detailed analysis.

    • API access
    Pricing on request Our SurveySensum verdict → Visit SurveySensum
    7.4/10★★★★☆
    Visit SurveySensum
  14. SightMill

    Best forTeams needing flexible surveys and feedback workflows

    A multichannel feedback platform with flexible surveys, segmentation, reporting, and routing.

    Pricing on request · 14-day trial Our SightMill verdict → Visit SightMill
    7.2/10★★★★☆
    Visit SightMill
  15. Best forSalesforce-centric CX teams

    A Salesforce-focused survey platform with automated follow-up and higher-tier AI insights.

    7.1/10★★★★☆
    Visit SalesHub

Affiniv Alternatives: Common Questions

What is the best alternative to Affiniv?

AskNicely: #1 in our Nps Software ranking, with an editor score of 8.8 out of 10. A mature, integration-rich NPS platform for teams that need to act on feedback.

Is there a free alternative to Affiniv?

Yes. SurveySparrow, Refiner and Survicate have a free plan or a free tier.

What is the cheapest paid alternative to Affiniv?

Of the alternatives here that publish a price, Nicereply starts lowest, at $59/mo.

Why do people look for Affiniv alternatives?

Free plan is capped at 25 responses per month; In-app surveys and AI insights are available only on eligible higher plans; Growth and Advanced prices are listed with annual billing.

Which Affiniv alternative has the most response limit?

Simplesat, with 1000 responses/mo.

How do I switch from Affiniv?

Export your data from Affiniv (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Affiniv.

How to Switch from Affiniv

  1. Export your data from Affiniv (most tools have an export in their settings).
  2. Sign up for the alternative; start on its free plan or trial if it has one.
  3. Import your export and set up the integrations your team relies on.
  4. Run both side by side for a short while, then cancel Affiniv.

Affiniv vs Each Alternative

#ToolFree planPaid fromAPI accessScore
12AffinivYes$25/moYes7.6
1AskNicelyNoYes8.8
2WootricNo8.7
3SurveySparrowYesYes8.6
4RefinerYes8.5
5SurvicateYesYes8.4
6SimplesatNo$109/mo8.3
7NicereplyNo$59/moYes8.1
8Zonka FeedbackYes8.0
9CustomerGaugeNoYes7.9
10nps.todayNo7.8
11RetentlyNo$99/mo7.7
12Listen3607.5
13SurveySensumNoYes7.4
14SightMillNo7.2
15NPS Surveys by SalesHubNo$3,500/yr7.1

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update