SightMill
SightMill: Flexible, multichannel NPS automation with advanced analysis and feedback routing. Ranked #8 of 22 in Net Promoter Score Software by our editors (8.3/10); pricing: Pricing on request · 14-day trial; best for teams wanting flexible NPS automation.
At a glance
- Editor score8.3 / 10
- PricingPricing on request · 14-day trial
- Best forTeams wanting flexible NPS automation
- Free planNo
- Facts checked21 Sep 2026
Where it wins
- Supports NPS, CSAT, CES, eNPS, smiley, and star-rating surveys
- Analyzes feedback by segment, geography, theme, sentiment, and more
- Connects feedback workflows with Salesforce, Zendesk, Slack, and other tools
Where it doesn't
- No free plan is available
- Paid pricing requires contacting sales
- The broad feature set may exceed simple NPS survey needs
Our verdict on SightMill
SightMill is an online customer experience platform for gathering, analyzing, and acting on customer feedback. It is designed for startups, growth businesses, and larger organizations that need more than a single NPS survey format. Teams can create NPS, CSAT, CES, employee NPS, smiley, and star-rating surveys across websites, email, SMS, events, QR codes, links, and APIs. The platform also supports website pop-ups and feedback tabs, embedded email surveys, and scheduled email campaigns.
Pricing is quote-based, with monthly or annual billing available according to the vendor’s pricing page. The published offering includes a 14-day free trial and does not include a free plan. Because paid access is handled through sales, SightMill is better suited to teams evaluating a broader customer-feedback program than to buyers seeking a self-serve NPS tool with a publicly listed entry tier. The trial provides a defined way to assess fit before committing to a paid arrangement.
SightMill’s main distinction is the combination of multichannel collection, detailed analysis, and follow-up automation. Feedback can be reviewed by product, segment, geography, team, theme, and sentiment, with trend reporting and dashboard analytics for ongoing monitoring. Rules, alerts, and automated workflows support routing feedback to the right teams, while webhooks, a REST API, and integrations with Salesforce, Zendesk, Google Analytics, Zapier, Slack, Trello, and Zoho CRM extend its business-system fit. Choose SightMill if flexible delivery, segmentation, and workflow automation matter; choose a narrower alternative if you only need a basic NPS questionnaire.
Your product? Our editors can test SightMill in depth and publish a review, labelled as paid · from $149/mo →
SightMill pricing
SightMill fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| NPS survey types | Not verified |
| Survey channels | Multichannel |
| Response limit | Not verified |
| Respondent segmentation | Advanced |
| Follow-up workflows | Yes |
| CRM integrations | Yes |
| Free trial | 14 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Email, Phone, Live chat, Docs · 24/7 |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 7 integrations: Salesforce, Zendesk, Google Analytics, Zapier, Slack, Trello … See all → |
| Pricing | Pricing on request · 14-day trial (source) |
| Website | sightmill.com |
| Facts checked | 21 Sep 2026 |
SightMill integrations
SightMill lists 7 integrations on its own site.
- Salesforce
- Zendesk
- Google Analytics
- Zapier
- Slack
- Trello
- Zoho CRM
See all SightMill integrations →
Alternatives to SightMill
- RefinerA flexible multichannel NPS platform with a useful free tier and deep integrations.9.4
- FormbricksA flexible open-source NPS platform with multichannel surveys and self-hosting.9.1
- WootricA multichannel NPS platform with strong segmentation and closed-loop workflows.8.9
See all SightMill alternatives →
SightMill vs the competition
- SightMill vs Refiner
- SightMill vs Formbricks
- SightMill vs Wootric
- SightMill vs Survicate
- SightMill vs nps.today
- SightMill vs Zonka Feedback
Compare SightMill with any tool side by side →
Also Ranked In
SightMill is ranked in 3 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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