Formbricks vs SightMill

Formbricks9.1Visit SightMill8.3Visit

Higher score Formbricks #2 in Net Promoter Score Software 9.1/10 Free plan · 14-day trial Free planFree trial✓ 2 of 2 features Visit Formbricks

vs

SightMill #8 in Net Promoter Score Software 8.3/10 Pricing on request · 14-day trial Free trial✓ 2 of 2 features Visit SightMill

• Formbricks fits best

  Teams wanting open-source NPS surveys

• SightMill fits best

  Teams wanting flexible NPS automation

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Side by side

Feature	Formbricks 9.1/10 Visit ↗	SightMill 8.3/10 Visit ↗
At a glance
Editor score	9.1	8.3
Ranking	#2 in Net Promoter Score Software	#8 in Net Promoter Score Software
Best for	Teams wanting open-source NPS surveys	Teams wanting flexible NPS automation
Pricing model	Free plan + paid	Paid
Starting price	$74/mo	Pricing on request · 14-day trial
Free plan	✓ (best)	—
Free trial	14 days	14 days
Free trial length	14 days · no card needed	14 days · no card needed
Deployment	Cloud, Self-hosted	Cloud
Platforms	Web, iOS, Android	Web
Support	Email, Docs	Email, Phone, Live chat, Docs · 24/7
Compliance	SOC 2, ISO 27001, GDPR, SSO/SAML	GDPR
Integrations	9 integrations	7 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Formbricks 2/2 · SightMill 2/2
Follow-up workflows	✓	✓
CRM integrations	✓	✓
Specs
NPS survey types	Both	Not checked yet
Survey channels	Multichannel	Multichannel
Response limit	2000 responses/mo	Not checked yet
Respondent segmentation	Advanced	Advanced
Our review
Pros	Open-source deployment with managed cloud and self-hosted options Multichannel NPS surveys with conditional logic and segmentation APIs, webhooks, workflows, and integrations across common business tools	Supports NPS, CSAT, CES, eNPS, smiley, and star-rating surveys Analyzes feedback by segment, geography, theme, sentiment, and more Connects feedback workflows with Salesforce, Zendesk, Slack, and other tools
Cons	The lower Pro price requires annual billing Scale pricing is substantially higher than Pro CRM connections rely on APIs and webhooks rather than clearly documented native connectors	No free plan is available Paid pricing requires contacting sales The broad feature set may exceed simple NPS survey needs
Our verdict	Formbricks is an open-source experience management and NPS survey platform for teams collecting feedback from customers, users, and employees. It supports link-based, website, email-embedded, and in-app surveys, including relational and… Read the review →	SightMill is an online customer experience platform for gathering, analyzing, and acting on customer feedback. It is designed for startups, growth businesses, and larger organizations that need more than a single NPS survey format. Teams… Read the review →

Strengths and trade-offs

• Formbricks — where it wins

  • Open-source deployment with managed cloud and self-hosted options
  • Multichannel NPS surveys with conditional logic and segmentation
  • APIs, webhooks, workflows, and integrations across common business tools

  Where it doesn't

  • The lower Pro price requires annual billing
  • Scale pricing is substantially higher than Pro
  • CRM connections rely on APIs and webhooks rather than clearly documented native connectors

• SightMill — where it wins

  • Supports NPS, CSAT, CES, eNPS, smiley, and star-rating surveys
  • Analyzes feedback by segment, geography, theme, sentiment, and more
  • Connects feedback workflows with Salesforce, Zendesk, Slack, and other tools

  Where it doesn't

  • No free plan is available
  • Paid pricing requires contacting sales
  • The broad feature set may exceed simple NPS survey needs

• Formbricks9.1/10 · Free plan · 14-day trial

  A flexible open-source NPS platform with multichannel surveys and self-hosting.

  Visit FormbricksFull verdict →
• SightMill8.3/10 · Pricing on request · 14-day trial

  Flexible, multichannel NPS automation with advanced analysis and feedback routing.

  Visit SightMillFull verdict →