Formbricks
Formbricks: A flexible open-source NPS platform with multichannel surveys and self-hosting. Ranked #2 of 22 in Net Promoter Score Software by our editors (9.1/10); pricing: Free plan · 14-day trial; best for teams wanting open-source NPS surveys.
At a glance
- Editor score9.1 / 10
- PricingFree plan · 14-day trial
- Best forTeams wanting open-source NPS surveys
- Free planYes
- Paid from$74/mo
- NPS survey typesBoth
- Facts checked20 Sep 2026
Where it wins
- Open-source deployment with managed cloud and self-hosted options
- Multichannel NPS surveys with conditional logic and segmentation
- APIs, webhooks, workflows, and integrations across common business tools
Where it doesn't
- The lower Pro price requires annual billing
- Scale pricing is substantially higher than Pro
- CRM connections rely on APIs and webhooks rather than clearly documented native connectors
Our verdict on Formbricks
Formbricks is an open-source experience management and NPS survey platform for teams collecting feedback from customers, users, and employees. It supports link-based, website, email-embedded, and in-app surveys, including relational and transactional NPS programs. Respondents can be segmented by attributes, while teams can analyze responses through dashboards and act on feedback with follow-ups and workflows. Deployment is available through managed cloud hosting or on the team's own infrastructure, with web, iOS, Android, API, and self-hosted options.
Pricing is structured around a free plan and paid tiers. The Hobby plan includes link-based and in-product surveys, full API access including MCP, and hosting in Frankfurt. Pro costs $89 per month with monthly billing or $74 per month with annual billing, and adds 3 workspaces, unlimited seats, contact and segment management, email follow-ups, custom webhooks, and iOS and Android SDKs. Scale costs $390 per month monthly or $325 per month annually, with 5 workspaces, teams and access roles, quota management, and workflows. A 14-day free trial is also available.
Formbricks fits teams that need more than a basic NPS form, especially when segmentation, conditional follow-up logic, feedback taxonomy, AI translations, and automated actions matter. Integrations include Salesforce, HubSpot, Slack, Google Sheets, Notion, n8n, ActivePieces, Zapier, and Make.com, alongside REST APIs and custom webhooks. Teams seeking self-hosting and control over deployment have a clear fit, while those wanting a simpler hosted tool or clearly documented native CRM connectors may prefer an alternative. The free plan and open-source model make it a practical starting point, while Pro and Scale add capacity, collaboration, and automation for larger programs.
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Formbricks pricing
All 3 Formbricks plans and prices →
Formbricks fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $74/mo |
| NPS survey types | Both |
| Survey channels | Multichannel |
| Response limit | 2000 responses/mo |
| Respondent segmentation | Advanced |
| Follow-up workflows | Yes |
| CRM integrations | Yes |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, SSO/SAML |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 9 integrations: Salesforce, HubSpot, Slack, Google Sheets, Notion, n8n … |
| Pricing | Free plan · 14-day trial (source) |
| Website | formbricks.com |
| Facts checked | 20 Sep 2026 |
Formbricks integrations
Formbricks lists 9 integrations on its own site.
- Salesforce
- HubSpot
- Slack
- Google Sheets
- Notion
- n8n
- ActivePieces
- Zapier
- Make.com
Alternatives to Formbricks
- RefinerA flexible multichannel NPS platform with a useful free tier and deep integrations.9.4
- WootricA multichannel NPS platform with strong segmentation and closed-loop workflows.8.9
- SurvicateA broad survey platform with strong distribution, logic, analytics, and feedback integrations.8.8
See all Formbricks alternatives →
Formbricks vs the competition
- Formbricks vs Refiner
- Formbricks vs Wootric
- Formbricks vs Survicate
- Formbricks vs nps.today
- Formbricks vs Zonka Feedback
- Formbricks vs AskNicely
Compare Formbricks with any tool side by side →
Also Ranked In
Formbricks is ranked in 6 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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