nps.today vs SightMill

nps.today8.7Visit SightMill8.3Visit

Higher score nps.today #5 in Net Promoter Score Software 8.7/10 Paid ✓ 2 of 2 features Visit nps.today

vs

SightMill #8 in Net Promoter Score Software 8.3/10 Pricing on request · 14-day trial Free trial✓ 2 of 2 features Visit SightMill

• nps.today fits best

  Multichannel NPS programs with segmentation

• SightMill fits best

  Teams wanting flexible NPS automation

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Side by side

Feature	nps.today 8.7/10 Visit ↗	SightMill 8.3/10 Visit ↗
At a glance
Editor score	8.7	8.3
Ranking	#5 in Net Promoter Score Software	#8 in Net Promoter Score Software
Best for	Multichannel NPS programs with segmentation	Teams wanting flexible NPS automation
Pricing model	Paid	Paid
Starting price	—	Pricing on request · 14-day trial
Free plan	—	—
Free trial	—	14 days
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Email, Phone, Docs	Email, Phone, Live chat, Docs · 24/7
Compliance	GDPR, 2FA	GDPR
Integrations	20 integrations	7 integrations
Built for	Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features nps.today 2/2 · SightMill 2/2
Follow-up workflows	✓	✓
CRM integrations	✓	✓
Specs
NPS survey types	Both	Not checked yet
Survey channels	Multichannel	Multichannel
Response limit	Not checked yet	Not checked yet
Respondent segmentation	Advanced	Advanced
Our review
Pros	Supports relational and transactional NPS surveys Delivers surveys through email, SMS, apps, websites, pop-ups, and QR codes Combines advanced segmentation, AI analysis, and closed-loop actions	Supports NPS, CSAT, CES, eNPS, smiley, and star-rating surveys Analyzes feedback by segment, geography, theme, sentiment, and more Connects feedback workflows with Salesforce, Zendesk, Slack, and other tools
Cons	No free plan is available Starter includes one survey channel and one admin user Higher-volume programs require higher annual survey allowances	No free plan is available Paid pricing requires contacting sales The broad feature set may exceed simple NPS survey needs
Our verdict	nps.today is a customer experience feedback platform for organizations running structured NPS, CSAT, CES, and other feedback programs. It supports both relational and transactional NPS, helping teams collect feedback across customer… Read the review →	SightMill is an online customer experience platform for gathering, analyzing, and acting on customer feedback. It is designed for startups, growth businesses, and larger organizations that need more than a single NPS survey format. Teams… Read the review →

Strengths and trade-offs

• nps.today — where it wins

  • Supports relational and transactional NPS surveys
  • Delivers surveys through email, SMS, apps, websites, pop-ups, and QR codes
  • Combines advanced segmentation, AI analysis, and closed-loop actions

  Where it doesn't

  • No free plan is available
  • Starter includes one survey channel and one admin user
  • Higher-volume programs require higher annual survey allowances

• SightMill — where it wins

  • Supports NPS, CSAT, CES, eNPS, smiley, and star-rating surveys
  • Analyzes feedback by segment, geography, theme, sentiment, and more
  • Connects feedback workflows with Salesforce, Zendesk, Slack, and other tools

  Where it doesn't

  • No free plan is available
  • Paid pricing requires contacting sales
  • The broad feature set may exceed simple NPS survey needs

• nps.today8.7/10 · Paid

  A multichannel NPS platform for segmented feedback programs and follow-up workflows.

  Visit nps.todayFull verdict →
• SightMill8.3/10 · Pricing on request · 14-day trial

  Flexible, multichannel NPS automation with advanced analysis and feedback routing.

  Visit SightMillFull verdict →