nps.today
nps.today: A multichannel NPS platform for segmented feedback programs and follow-up workflows. Ranked #5 of 22 in Net Promoter Score Software by our editors (8.7/10); pricing: Paid; best for multichannel NPS programs with segmentation.
At a glance
- Editor score8.7 / 10
- PricingPaid
- Best forMultichannel NPS programs with segmentation
- Free planNo
- NPS survey typesBoth
- Founded2016 · Copenhagen, Denmark
- Facts checked20 Sep 2026
Where it wins
- Supports relational and transactional NPS surveys
- Delivers surveys through email, SMS, apps, websites, pop-ups, and QR codes
- Combines advanced segmentation, AI analysis, and closed-loop actions
Where it doesn't
- No free plan is available
- Starter includes one survey channel and one admin user
- Higher-volume programs require higher annual survey allowances
Our verdict on nps.today
nps.today is a customer experience feedback platform for organizations running structured NPS, CSAT, CES, and other feedback programs. It supports both relational and transactional NPS, helping teams collect feedback across customer relationships, journeys, products, regions, and teams. Web, API, iOS, and Android access supports organizations that need feedback operations connected across digital and mobile environments.
Its strongest fit is a multichannel program with varied collection and analysis needs. Surveys can be delivered by email, SMS, app, website, pop-up, and QR code, with automated triggers and throttling for controlled outreach. Respondents can be segmented by channel, product, journey stage, roles, regions, and teams. Live dashboards and feedback reporting provide program visibility, while AI-assisted analysis can help surface themes and suggest actions. CRM and customer-system integrations include Salesforce, Microsoft Dynamics, HubSpot, Pipedrive, SuperOffice, Lime CRM, Genesys, Puzzel, Aircall, Zendesk, Dixa, Freshdesk, Jira, Outlook, and Microsoft Teams.
The plan structure scales by annual survey allowance, business-unit licenses, admin users, survey channels, SMS tariffs, and Feedback App users. STARTER includes 1,000 surveys per year, one business-unit license, one admin user, one survey channel, and one NPS Coach hour per year. BASIC, BUSINESS, and ENTERPRISE increase those allowances, with ENTERPRISE reaching 50,000 surveys per year, 20 admin users, unlimited survey channels, and 100 Feedback App users. nps.today suits teams that need segmentation, integrations, and follow-up workflows; organizations seeking a free entry tier or a simpler single-channel survey tool should look elsewhere.
Your product? Our editors can test nps.today in depth and publish a review, labelled as paid · from $149/mo →
nps.today pricing
All 4 nps.today plans and prices →
nps.today fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| NPS survey types | Both |
| Survey channels | Multichannel |
| Response limit | Not verified |
| Respondent segmentation | Advanced |
| Follow-up workflows | Yes |
| CRM integrations | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | GDPR, 2FA |
| Support | Email, Phone, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 20 integrations: Salesforce, Microsoft Dynamics, HubSpot, Pipedrive, SuperOffice, Lime CRM … See all → |
| Pricing | Paid (source) |
| Website | nps.today |
| Facts checked | 20 Sep 2026 |
nps.today integrations
nps.today lists 20 integrations on its own site.
- Salesforce
- Microsoft Dynamics
- HubSpot
- Pipedrive
- SuperOffice
- Lime CRM
- Genesys
- Puzzel
- Aircall
- Zendesk
- Dixa
- Freshdesk
- Jira
- Outlook
- Microsoft Teams
- Power BI
- Power Automate
- Azure AI
- Zapier
- Shopify
See all nps.today integrations →
Alternatives to nps.today
- RefinerA flexible multichannel NPS platform with a useful free tier and deep integrations.9.4
- FormbricksA flexible open-source NPS platform with multichannel surveys and self-hosting.9.1
- WootricA multichannel NPS platform with strong segmentation and closed-loop workflows.8.9
See all nps.today alternatives →
nps.today vs the competition
- nps.today vs Refiner
- nps.today vs Formbricks
- nps.today vs Wootric
- nps.today vs Survicate
- nps.today vs Zonka Feedback
- nps.today vs AskNicely
Compare nps.today with any tool side by side →
Also Ranked In
nps.today is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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