SurveySparrow
SurveySparrow: A broad survey platform combining AI, audience panels, analytics, and omnichannel distribution. Ranked #10 of 131 in Survey Software by our editors (8.3/10); pricing: Free plan · 14-day trial; best for omnichannel surveys with AI.
At a glance
- Editor score8.3 / 10
- PricingFree plan · 14-day trial
- Best forOmnichannel surveys with AI
- Free planYes
- Logic branchingYes
- Founded2017 · San Francisco, California, USA
- Facts checked20 Sep 2026
Where it wins
- 2,500 responses on the annual Basic plan at $19 per month
- AI creation, sentiment analysis, themes, key drivers, and summaries
- Email, SMS, social, embeds, QR codes, links, and kiosk distribution
Where it doesn't
- The Free plan allows only 3 active surveys and 75 responses per quarter
- Basic and Starter each include only 1 user
- Feature breadth may exceed the needs of teams wanting simple questionnaires
Our verdict on SurveySparrow
SurveySparrow is a cloud-based survey and experience-management platform for teams collecting customer, employee, product, and market feedback. It supports conversational and classic surveys, NPS, CSAT, CES, forms, offline collection, 360-feedback surveys, audience panels, and mobile app embedding through iOS and Android SDKs. Its combination of omnichannel distribution, AI features, analytics, and integrations makes it a fit for organizations managing several feedback programs rather than a single occasional questionnaire.
The plan structure starts with a Free tier offering 3 active surveys, 10 questions per survey, and 75 responses per quarter. Basic costs $19 per month when billed annually and adds 2,500 responses, 1 user, display and skip logic, and email distribution. Starter costs $39 per month billed annually and raises the limit to 15,000 responses while adding email embedding and survey translation. Business includes 36,000 responses, 3 users, custom branding, workflows, and webhooks. Enterprise adds custom response limits, CSS customization, custom dashboard widgets, and a dedicated customer success manager. A 14-day free trial is also available.
SurveySparrow’s platform fit is broad: teams can distribute surveys through email, SMS, social channels, links, embeds, QR codes, and kiosk mode, then use real-time reporting, filters, cross-tabulation, scheduled reports, and exports. Integrations include Zapier, Zendesk, HubSpot, Slack, Intercom, Salesforce, Mailchimp, WordPress, and others, alongside API access, workflows, and webhooks. AI supports survey creation, sentiment and theme analysis, key-driver analysis, and summaries. Choose SurveySparrow when feedback spans channels, audiences, and survey types; teams needing only a small, single-purpose questionnaire may find its wider feature set unnecessary.
Your product? Our editors can test SurveySparrow in depth and publish a review, labelled as paid · from $149/mo →
SurveySparrow pricing
All 5 SurveySparrow plans and prices →
SurveySparrow fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Responses included | Not verified |
| Questions per survey | Not verified |
| Logic branching | Yes |
| Custom branding | Yes |
| Response analytics | Yes |
| API access | Yes |
| Respondent panel | Yes |
| Free trial | 14 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML |
| Support | Email, Live chat, Phone, Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: Salesforce, HubSpot, Google Contacts, Intercom, Slack, Stripe See all → |
| Pricing | Free plan · 14-day trial (source) |
| Website | surveysparrow.com |
| Facts checked | 20 Sep 2026 |
SurveySparrow integrations
SurveySparrow lists 6 integrations on its own site.
- Salesforce
- HubSpot
- Google Contacts
- Intercom
- Slack
- Stripe
See all SurveySparrow integrations →
Alternatives to SurveySparrow
- SurveyMonkeyA broad survey platform combining branching, analytics, branding, integrations, and audience access.9.4
- QualtricsAdvanced survey research for teams that need logic, analysis, panels, and API access.9.3
- Zoho SurveyA low-cost survey platform with logic, offline collection, reporting, and Zoho integrations.9.1
See all SurveySparrow alternatives →
Also Ranked In
SurveySparrow is ranked in 10 of our directories; the 6 strongest besides Survey Software.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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