The Best User Feedback Tools in 2026
We researched user feedback tools using information on vendors’ official websites, including pricing pages, plan tables, and product documentation. Rankings focus on how well each product supports collecting, organizing, and managing user feedback, its value for money, and features verified in the vendor’s materials.
Our top picks
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Top ranked
UserVoice#1 of 229.2/10A broad feedback-to-roadmap platform for teams that need more than an idea board.
30-day trial
-
Runner-up
Canny#2 of 228.8/10A broad feedback-to-roadmap tool with a free plan and paid tiers for growing teams.
Free plan · 14-day trial
-
Top-ranked free plan
Userback#3 of 228.7/10Visual feedback, surveys, replays, and AI analysis in one feedback platform.
Free plan · 14-day trial
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
The full ranking 22 tools, best first
-
Best forEstablished teams centralizing customer feedback
A broad feedback-to-roadmap platform for teams that need more than an idea board.
- Public roadmap
- Feedback portal
9.2/10★★★★★Visit UserVoice -
Best forTeams wanting a full feedback portal and roadmap
A broad feedback-to-roadmap tool with a free plan and paid tiers for growing teams.
- Public roadmap
- Feedback portal
Free plan · 14-day trial Our Canny verdict → Visit CannyFor vendors Sponsor this spot · #2 · $99/mo →8.8/10★★★★☆Visit Canny -
Best forTeams collecting visual feedback and surveys
Visual feedback, surveys, replays, and AI analysis in one feedback platform.
- Public roadmap
- Feedback portal
Free plan · 14-day trial Our Userback verdict → Visit UserbackFor vendors Sponsor this spot · #3 · $79/mo →8.7/10★★★★☆Visit Userback -
Best forTeams seeking surveys, feedback boards, and roadmaps
A broad feedback and support toolkit, with paid plans priced per seat.
- Public roadmap
- Feedback portal
8.6/10★★★★☆Visit Featurebase -
Best forBudget-conscious teams needing a broad feedback suite
A broad feedback suite with a free plan and paid tiers starting at $13 per month annually.
- Public roadmap
- Feedback portal
Free plan · 30-day trial Our Sleekplan verdict → Visit SleekplanFor vendors Sponsor this spot · #5 · $59/mo →8.5/10★★★★☆Visit Sleekplan -
Best forTeams combining idea boards, surveys, and announcements
Frill brings idea boards, surveys, roadmaps, and announcements together, starting at $25 per month.
- Public roadmap
- Feedback portal
8.4/10★★★★☆Visit Frill -
Best forOrganizations needing structured idea management
A structured feedback hub with portals, prioritization, workflows, analysis, and roadmap publishing.
- Public roadmap
- Feedback portal
8.3/10★★★★☆Visit Aha! Ideas -
Best forTeams prioritizing requests by customer value
A feedback hub that ties feature requests to customer value, votes, and roadmaps.
- Public roadmap
- Feedback portal
8.2/10★★★★☆Visit Savio -
Best forTeams needing prioritization and Jira synchronization
A feedback hub that connects prioritization, roadmaps, and Jira or Azure DevOps workflows.
- Public roadmap
- Feedback portal
8.1/10★★★★☆Visit ProductLift -
Best forEnterprise teams analyzing feedback across channels
Unifies feedback across channels for analysis, prioritization, and workflow follow-through.
- Public roadmap
8.0/10★★★★☆Visit Enterpret -
Best forLarge organizations running innovation campaigns
A campaign-focused platform for collecting, evaluating, and tracking organizational ideas.
- Request voting
7.9/10★★★★☆Visit Brightidea -
Best forEnterprises managing idea portfolios and proposals
A structured idea-to-proposal platform for organizations managing complex portfolios.
- Feedback portal
7.8/10★★★★☆Visit IdeaScale -
Best forSmall teams gathering in-app feedback and NPS
A practical feedback hub with NPS and team workflows, starting with a free plan.
7.7/10★★★★☆Visit Doorbell.io -
Best forTeams wanting a simple voting board and roadmap
A focused feedback board for collecting votes and connecting requests to a roadmap.
- Public roadmap
- Feedback portal
7.6/10★★★★☆Visit Nolt -
Best forTeams wanting an affordable feedback board
A feedback board at $15 per month, with roadmaps, changelogs, and integrations.
- Public roadmap
- Feedback portal
7.5/10★★★★☆Visit Upvoty -
Best forSmall teams wanting low-cost boards and roadmaps
A focused feedback hub with voting, roadmaps and AI-assisted publishing.
- Public roadmap
- Feedback portal
7.4/10★★★★☆Visit FeedBear -
Best forTeams wanting free or self-hosted idea boards
Fider gives teams free or self-hosted boards for collecting and prioritizing feedback.
- Feedback portal
7.3/10★★★★☆Visit Fider -
Best forSmall teams collecting and tracking product feedback
A free feedback board with voting, roadmap, changelog, and duplicate detection.
- Public roadmap
- Feedback portal
7.2/10★★★★☆Visit UserJot -
Best forTeams collecting visual bug reports and annotations
A visual feedback hub for teams triaging bugs across web and mobile products.
7.1/10★★★★☆Visit Usersnap -
Best forEnterprises running idea challenges and portfolios
A structured innovation platform for organizations running idea challenges and portfolios.
- Request voting
7.0/10★★★★☆Visit Wazoku -
Best forTeams reviewing websites, designs, and documents
A focused review tool for teams collecting contextual comments on sites and creative assets.
6.9/10★★★☆☆Visit Pastel -
Best forTeams needing a helpdesk more than feedback planning
A helpdesk-first suite with feedback forums, knowledge bases, chat, and API access.
6.7/10★★★☆☆Visit UserEcho
No tools match those filters.
Compare at a glance
| # | Tool | Free plan | Paid from | Feedback portal | Public roadmap | Score |
|---|---|---|---|---|---|---|
| 1 | UserVoice | No | $12,000/yr | Yes | Yes | 9.2 |
| 2 | Canny | Yes | $79/mo | Yes | Yes | 8.8 |
| 3 | Userback | Yes | $29/mo | Yes | Yes | 8.7 |
| 4 | Featurebase | Yes | $29/seat/mo | Yes | Yes | 8.6 |
| 5 | Sleekplan | Yes | $13/mo | Yes | Yes | 8.5 |
| 6 | Frill | No | $25/mo | Yes | Yes | 8.4 |
| 7 | Aha! Ideas | No | $49/user/mo | Yes | Yes | 8.3 |
| 8 | Savio | No | $39/user/mo | Yes | Yes | 8.2 |
| 9 | ProductLift | No | $19/mo | Yes | Yes | 8.1 |
| 10 | Enterpret | Yes | 8.0 | |||
| 11 | Brightidea | 7.9 | ||||
| 12 | IdeaScale | Yes | 7.8 | |||
| 13 | Doorbell.io | Yes | $29/mo | 7.7 | ||
| 14 | Nolt | No | Yes | Yes | 7.6 | |
| 15 | Upvoty | No | $15/mo | Yes | Yes | 7.5 |
| 16 | FeedBear | No | $15/mo | Yes | Yes | 7.4 |
| 17 | Fider | Yes | $25/mo | Yes | 7.3 | |
| 18 | UserJot | Yes | $29/mo | Yes | Yes | 7.2 |
| 19 | Usersnap | No | 7.1 | |||
| 20 | Wazoku Platform | 7.0 | ||||
| 21 | Pastel | Yes | $350/yr | 6.9 | ||
| 22 | UserEcho | Yes | $19/user/mo | 6.7 |
Head-to-head All 13 comparisons →
- UserVoice vs Userback
- UserVoice vs Savio
- Canny vs Userback
- Canny vs Aha! Ideas
- Canny vs Savio
- Userback vs Sleekplan
- Userback vs Frill
- Userback vs Aha! Ideas
- Userback vs Savio
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How we rank user feedback tools
Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update