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Head-to-head · User Feedback Tools

Userback vs Sleekplan

  • Updated Nov 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Userback #3 in User Feedback Tools 8.7/10 Free plan · 14-day trial Free planFree trial✓ 2 of 3 features Visit Userback
Sleekplan #5 in User Feedback Tools 8.5/10 Free plan · 30-day trial Free planFree trial✓ 2 of 3 features Visit Sleekplan

Userback leads on 0 checks, Sleekplan on 1, and 3 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreUserback · 8.7/10
  • Lowest starting priceSleekplan · $13/mo
  • Free planboth
  • Free trialboth

Userback scores higher on our rubric for user feedback tools: 8.7 against 8.5 out of 10; our editors rank them #3 and #5.

Sleekplan is cheaper to start at $13/mo against $29/mo.

Userback is the better fit for teams collecting visual feedback and surveys. Sleekplan is the better fit for budget-conscious teams needing a broad feedback suite.

  • Userback fits best

    Teams collecting visual feedback and surveys

  • Sleekplan fits best

    Budget-conscious teams needing a broad feedback suite

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Userback 8.7/10 Visit ↗ Sleekplan 8.5/10 Visit ↗
At a glance
Editor score 8.7 8.5
Ranking #3 in User Feedback Tools #5 in User Feedback Tools
Best for Teams collecting visual feedback and surveys Budget-conscious teams needing a broad feedback suite
Pricing model Free plan + paid Free plan + paid
Starting price $29/mo $13/mo (best)
Free plan ✓ ✓
Free trial 14 days 30 days
Free trial length 14 days · no card needed 30 days · no card needed
Deployment Cloud, Browser extension, Mobile Cloud, Browser extension
Platforms Web, Chrome extension Web, Chrome extension
Support Email, Live chat, Docs Email, Live chat
Compliance SOC 2, GDPR, SSO/SAML, 2FA GDPR, 2FA
Integrations 18 integrations 6,000+ integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Userback 2/3 · Sleekplan 2/3
Feedback portal ✓ ✓
Public roadmap ✓ ✓
Request voting Not checked yet Not checked yet
Specs
Collection methods Not checked yet Not checked yet
Native integrations Not checked yet Not checked yet
Tracked users Not checked yet Not checked yet
Our review
Pros
  • Annotated screenshots, recordings, console logs, and session replays
  • Surveys, feature requests, voting, and public roadmaps
  • Integrations with Jira, Asana, Slack, Zendesk, and more
  • Free plan includes unlimited feedback and subscribers
  • Connects feedback boards to roadmaps and changelogs
  • AI categorization, duplicate merging, and theme analysis
Cons
  • Free plan limits teams to 2 projects, 2 seats, and 7-day availability
  • Feature Portal is a paid add-on rather than part of base plans
  • Advanced API, mobile, privacy, and AI capabilities require higher tiers
  • Free plan is limited to a single-admin workspace
  • Starter's $13/month price is billed annually
  • Business lists 10 team seats; unlimited seats require Enterprise
Our verdict

Userback is a cloud user-feedback platform for product teams, SaaS companies, startups, agencies, and support teams. Its embeddable widget and browser extension collect annotated screenshots, video recordings, console logs, and session…

Read the review →

Sleekplan brings customer feedback collection and product communication together for product teams, SaaS companies, and support-heavy operations. Customers can submit and vote on feedback through public or private boards, while teams…

Read the review →
  1. UserbackUser Feedback Tools 8.7Free plan · 14-day trial
  2. SleekplanUser Feedback Tools 8.5Free plan · 30-day trial

Strengths and trade-offs

  • Userback — where it wins

    • Annotated screenshots, recordings, console logs, and session replays
    • Surveys, feature requests, voting, and public roadmaps
    • Integrations with Jira, Asana, Slack, Zendesk, and more

    Where it doesn't

    • Free plan limits teams to 2 projects, 2 seats, and 7-day availability
    • Feature Portal is a paid add-on rather than part of base plans
    • Advanced API, mobile, privacy, and AI capabilities require higher tiers

  • Sleekplan — where it wins

    • Free plan includes unlimited feedback and subscribers
    • Connects feedback boards to roadmaps and changelogs
    • AI categorization, duplicate merging, and theme analysis

    Where it doesn't

    • Free plan is limited to a single-admin workspace
    • Starter's $13/month price is billed annually
    • Business lists 10 team seats; unlimited seats require Enterprise
  • Userback8.7/10 · Free plan · 14-day trial

    Visual feedback, surveys, replays, and AI analysis in one feedback platform.

    Visit UserbackFull verdict →
  • Sleekplan8.5/10 · Free plan · 30-day trial

    A broad feedback suite with a free plan and paid tiers starting at $13 per month annually.

    Visit SleekplanFull verdict →

More comparisons

All user feedback tools comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update