Head-to-head · User Feedback Tools
UserVoice vs Savio
UserVoice leads on 0 checks, Savio on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreUserVoice · 9.2/10
- Free trialboth
UserVoice scores higher on our rubric for user feedback tools: 9.2 against 8.2 out of 10; our editors rank them #1 and #8.
UserVoice is the better fit for established teams centralizing customer feedback. Savio is the better fit for teams prioritizing requests by customer value.
- UserVoice fits best
Established teams centralizing customer feedback
- Savio fits best
Teams prioritizing requests by customer value
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Side by side
| Feature | UserVoice 9.2/10 Visit ↗ | Savio 8.2/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.2 | 8.2 |
| Ranking | #1 in User Feedback Tools | #8 in User Feedback Tools |
| Best for | Established teams centralizing customer feedback | Teams prioritizing requests by customer value |
| Pricing model | Paid | Paid |
| Starting price | $12,000/yr | $39/user/mo |
| Free plan | — | — |
| Free trial | 30 days | 14 days |
| Free trial length | 30 days | 14 days · no card needed |
| Deployment | Cloud, Browser extension | Cloud, Browser extension |
| Platforms | Web, Chrome extension | Web, Chrome extension |
| Support | Email, Docs | Email, Live chat |
| Compliance | SOC 2, GDPR, PCI DSS | GDPR |
| Integrations | 10 integrations | 13 integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise |
| Features UserVoice 2/3 · Savio 2/3 | ||
| Feedback portal | ✓ | ✓ |
| Public roadmap | ✓ | ✓ |
| Request voting | Not checked yet | Not checked yet |
| Specs | ||
| Collection methods | Not checked yet | Not checked yet |
| Native integrations | Not checked yet | Not checked yet |
| Tracked users | Not checked yet | Not checked yet |
| Our review | ||
| Pros |
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| Cons |
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| Our verdict | UserVoice brings customer feedback into a shared workflow for product, customer success, support, and revenue teams. It collects input from support tickets, NPS surveys, sales calls, reviews, public portals, and in-app widgets, then… Read the review → |
Savio brings customer feedback and feature requests into a shared workspace for product, sales, success, and support teams. It groups feedback into requests, supports triage and prioritization, and adds customer and revenue context to help… Read the review → |
Strengths and trade-offs
UserVoice — where it wins
- Combines support, survey, sales, review, and in-app feedback in one inbox
- Links public ideas and voting with internal and shared roadmaps
- Adds sentiment analysis and revenue-weighted prioritization
Where it doesn't
- Paid plans start at $12,000 a year, billed yearly, and the final price depends on admin seats, instances and add-ons
- No free plan; the 30-day offer is a trial
- Its breadth may be more than teams seeking only a feedback portal need
Savio — where it wins
- Enriches feature requests with customer and revenue data
- Collects feedback through boards, Slack, email, and integrations
- Connects roadmaps with Jira and Shortcut development status
Where it doesn't
- Essential starts at $39 per user per month, billed annually
- Customer segmentation and five roadmaps require Professional
- Multiple products and unlimited roadmaps require Business
- UserVoice9.2/10 · 30-day trial
A broad feedback-to-roadmap platform for teams that need more than an idea board.
Visit UserVoiceFull verdict → - Savio8.2/10 · 14-day trial
A feedback hub that ties feature requests to customer value, votes, and roadmaps.
Visit SavioFull verdict →
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All user feedback tools comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Last updated · How we research and update







