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Head-to-head · User Feedback Tools

UserVoice vs Savio

  • Updated Nov 2026
  • Both researched from official sources
  • 3 checks side by side
Higher score UserVoice #1 in User Feedback Tools 9.2/10 30-day trial Free trial✓ 2 of 3 features Visit UserVoice
Savio #8 in User Feedback Tools 8.2/10 14-day trial Free trial✓ 2 of 3 features Visit Savio

UserVoice leads on 0 checks, Savio on 0, and 3 are even. Who comes out ahead on the 3 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreUserVoice · 9.2/10
  • Free trialboth

UserVoice scores higher on our rubric for user feedback tools: 9.2 against 8.2 out of 10; our editors rank them #1 and #8.

UserVoice is the better fit for established teams centralizing customer feedback. Savio is the better fit for teams prioritizing requests by customer value.

  • UserVoice fits best

    Established teams centralizing customer feedback

  • Savio fits best

    Teams prioritizing requests by customer value

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Side by side

Feature UserVoice 9.2/10 Visit ↗ Savio 8.2/10 Visit ↗
At a glance
Editor score 9.2 8.2
Ranking #1 in User Feedback Tools #8 in User Feedback Tools
Best for Established teams centralizing customer feedback Teams prioritizing requests by customer value
Pricing model Paid Paid
Starting price $12,000/yr $39/user/mo
Free plan — —
Free trial 30 days 14 days
Free trial length 30 days 14 days · no card needed
Deployment Cloud, Browser extension Cloud, Browser extension
Platforms Web, Chrome extension Web, Chrome extension
Support Email, Docs Email, Live chat
Compliance SOC 2, GDPR, PCI DSS GDPR
Integrations 10 integrations 13 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features UserVoice 2/3 · Savio 2/3
Feedback portal ✓ ✓
Public roadmap ✓ ✓
Request voting Not checked yet Not checked yet
Specs
Collection methods Not checked yet Not checked yet
Native integrations Not checked yet Not checked yet
Tracked users Not checked yet Not checked yet
Our review
Pros
  • Combines support, survey, sales, review, and in-app feedback in one inbox
  • Links public ideas and voting with internal and shared roadmaps
  • Adds sentiment analysis and revenue-weighted prioritization
  • Enriches feature requests with customer and revenue data
  • Collects feedback through boards, Slack, email, and integrations
  • Connects roadmaps with Jira and Shortcut development status
Cons
  • Paid plans start at $12,000 a year, billed yearly, and the final price depends on admin seats, instances and add-ons
  • No free plan; the 30-day offer is a trial
  • Its breadth may be more than teams seeking only a feedback portal need
  • Essential starts at $39 per user per month, billed annually
  • Customer segmentation and five roadmaps require Professional
  • Multiple products and unlimited roadmaps require Business
Our verdict

UserVoice brings customer feedback into a shared workflow for product, customer success, support, and revenue teams. It collects input from support tickets, NPS surveys, sales calls, reviews, public portals, and in-app widgets, then…

Read the review →

Savio brings customer feedback and feature requests into a shared workspace for product, sales, success, and support teams. It groups feedback into requests, supports triage and prioritization, and adds customer and revenue context to help…

Read the review →
  1. UserVoiceUser Feedback Tools 9.230-day trial
  2. SavioUser Feedback Tools 8.214-day trial

Strengths and trade-offs

  • UserVoice — where it wins

    • Combines support, survey, sales, review, and in-app feedback in one inbox
    • Links public ideas and voting with internal and shared roadmaps
    • Adds sentiment analysis and revenue-weighted prioritization

    Where it doesn't

    • Paid plans start at $12,000 a year, billed yearly, and the final price depends on admin seats, instances and add-ons
    • No free plan; the 30-day offer is a trial
    • Its breadth may be more than teams seeking only a feedback portal need
  • Savio — where it wins

    • Enriches feature requests with customer and revenue data
    • Collects feedback through boards, Slack, email, and integrations
    • Connects roadmaps with Jira and Shortcut development status

    Where it doesn't

    • Essential starts at $39 per user per month, billed annually
    • Customer segmentation and five roadmaps require Professional
    • Multiple products and unlimited roadmaps require Business

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026

Last updated · How we research and update