UserJot
UserJot: A focused feedback portal with voting, roadmaps, changelogs, and AI duplicate detection. Ranked #31 of 59 in Customer Feedback Software by our editors (6.2/10); pricing: Free plan; best for simple feedback portals with AI cleanup.
At a glance
- Editor score6.2 / 10
- PricingFree plan
- Best forSimple feedback portals with AI cleanup
- Free planYes
- Paid from$29/mo
- Facts checked21 Sep 2026
Where it wins
- AI detects duplicate submissions and supports automatic tagging
- Boards connect requests, voting, roadmaps, and changelogs
- REST API, webhooks, MCP server, and Slack support integrations
Where it doesn't
- The Free plan includes only two feedback boards
- Starter includes only one integration
- Advanced access starts at $59 per month on Professional
Our verdict on UserJot
UserJot is a customer feedback platform for SaaS teams that brings feature requests, voting, comments, roadmaps, and changelogs into one workspace. Feedback can arrive through public or private boards, an embeddable in-app widget, or guest submissions without account creation. Teams can organize submissions with tags and statuses, use AI-powered duplicate detection, and notify voters about progress and releases. It is best suited to teams that want a focused feedback portal rather than a broad research suite.
Pricing is structured around a usable free entry point and two paid tiers. The Free plan costs $0 per month and includes unlimited posts, unlimited users, three admin roles, two feedback boards, a public roadmap, and a public changelog. Starter costs $29 per month and adds a custom domain, guest posting, automatic login, five feedback boards, private boards, and one integration. Professional costs $59 per month and adds unlimited boards, advanced search, single sign-on, unlimited integrations, unlimited admin roles, and public identity masking. The progression makes Starter the practical tier for branded or private feedback collection, while Professional is aimed at teams with larger board and administration needs.
Its ecosystem fit is strongest where teams can use Slack or connect through developer-facing tools. UserJot provides a REST API, webhooks, and an MCP server, alongside its web platform and embeddable widget. Public roadmaps can synchronize with feedback statuses, and changelogs can notify voters about releases, giving the feedback loop a clear public-facing layer. The product should suit SaaS teams prioritizing requests, votes, cleanup, and product communication. Teams that need extensive prebuilt integrations or a wider feedback-research workflow should compare alternatives before choosing it.
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UserJot pricing
All 3 UserJot plans and prices →
UserJot fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $29/mo |
| NPS surveys | Not verified |
| Feature requests | Yes |
| Feedback portal | Yes |
| In-app feedback | Yes |
| Product roadmap | Yes |
| Sentiment analysis | Not verified |
| Feedback response limit | Not verified |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Support | Email, Docs |
| Built for | Small business, Mid-market (editorial estimate) |
| Pricing | Free plan (source) |
| Website | userjot.com |
| Facts checked | 21 Sep 2026 |
Alternatives to UserJot
- MedalliaA broad enterprise feedback platform with analytics, workflows, and multichannel collection.9.2
- Verint Experience ManagementA broad enterprise CX platform for omnichannel feedback, analytics, and action.9.1
- Zonka FeedbackA strong fit for teams running complex, structured feedback programs across channels.9.0
See all UserJot alternatives →
Also Ranked In
UserJot is ranked in 5 of our directories.
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Featured on iTechGuides
UserJot is listed in our Customer Feedback Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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