Doorbell.io
Doorbell.io: A focused feedback hub with widgets, NPS, routing, replies, and integrations. Ranked #32 of 59 in Customer Feedback Software by our editors (6.1/10); pricing: Free plan · 7-day trial; best for lightweight feedback widgets and support workflows.
At a glance
- Editor score6.1 / 10
- PricingFree plan · 7-day trial
- Best forLightweight feedback widgets and support workflows
- Free planYes
- Paid from$29/mo
- Founded2013
- Facts checked21 Sep 2026
Where it wins
- Widgets, forms, screenshots, attachments, and multilingual feedback collection
- NPS, sentiment tags, assignment, filtering, notes, and canned replies
- Web, iOS, Android, API, SDKs, webhooks, and many integrations
Where it doesn't
- Single Sign-On, audit logs, SLA, and priority support are Enterprise features
- Whitelabel custom domains are limited to Startup and higher plans
- The $29 monthly entry tier does not include read receipts
Our verdict on Doorbell.io
Doorbell.io is customer feedback software for product teams collecting input from websites and mobile applications. Its customizable widgets and forms support screenshots, file attachments, NPS ratings, multilingual feedback, and sentiment tags. Teams can assign, filter, and tag feedback, add internal notes, send automatic or canned replies, and route notifications through email, Slack, helpdesks, or the dashboard. Web, iOS, Android, API, webhook, and mobile SDK support make it suitable for products that need feedback collection across several surfaces.
The plan structure keeps the core workflow available at multiple levels. Free includes unlimited feedback, unlimited replies, NPS ratings, canned responses, read receipts, and product management integrations. Startup costs $29 per month and adds a whitelabel custom domain, while Business costs $49 per month and includes read receipts alongside the Startup highlights. Enterprise costs $99 per month and adds multiple applications, a custom number of screenshots, Single Sign-On, an audit log, a 99% SLA, and priority support. A 7-day free trial is also available separately from the permanent Free plan.
Its main strength is the combination of collection, triage, conversation, and product workflow connections in one focused tool. Integrations include Slack, Twist, Pivotal Tracker, Trello, GitHub, Asana, Jira, Front, Zendesk, Help Scout, Freshdesk, HelpSpot, Zapier, ProdPad, and Woopra. Choose Doorbell.io if you want embedded feedback with NPS, sentiment, screenshots, replies, and integrations without starting on a paid plan. Consider another option if Single Sign-On, audit logging, or service-level commitments are required below Enterprise.
Your product? Our editors can test Doorbell.io in depth and publish a review, labelled as paid · from $149/mo →
Doorbell.io pricing
All 4 Doorbell.io plans and prices →
Doorbell.io fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $29/mo |
| NPS surveys | Yes |
| Feature requests | Not verified |
| Feedback portal | Not verified |
| In-app feedback | Yes |
| Product roadmap | Not verified |
| Sentiment analysis | Yes |
| Feedback response limit | Not verified |
| Free trial | 7 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | GDPR, 2FA |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 30+ integrations: Slack, Twist, Pivotal Tracker, Trello, GitHub, Asana … See all → |
| Pricing | Free plan · 7-day trial (source) |
| Website | doorbell.io |
| Facts checked | 21 Sep 2026 |
Doorbell.io integrations
Doorbell.io lists 30+ integrations on its own site — the 17 named here are the ones its pages call out.
- Slack
- Twist
- Pivotal Tracker
- Trello
- GitHub
- Asana
- Jira
- Front
- Zendesk
- Help Scout
- Freshdesk
- HelpSpot
- Zapier
- ProdPad
- Woopra
- FullStory
- LogRocket
See all Doorbell.io integrations →
Alternatives to Doorbell.io
- MedalliaA broad enterprise feedback platform with analytics, workflows, and multichannel collection.9.2
- Verint Experience ManagementA broad enterprise CX platform for omnichannel feedback, analytics, and action.9.1
- Zonka FeedbackA strong fit for teams running complex, structured feedback programs across channels.9.0
See all Doorbell.io alternatives →
Also Ranked In
Doorbell.io is ranked in 3 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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