The Best Social Media Listening Software in 2026
We researched social media listening software from official websites, including pricing pages, plan tables, and product documentation. Products are ranked on their core listening job, value for money, and verified features, helping buyers compare the social media listening software that fits their needs.
Our top picks
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Top ranked
Meltwater Social Listening#1 of 859.4/10Broad listening and analysis for teams that need more than social-network monitoring.
Pricing on request
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Runner-up
Sprinklr Social Listening#2 of 859.3/10Broad channel monitoring and analysis for enterprise teams with complex workflows.
Pricing on request
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Top-ranked free plan
Muck Rack#11 of 857.4/10A broad PR monitoring suite with social listening, pitching, analytics, and custom-priced plans.
Free plan · pricing on request
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
The full ranking 85 tools, best first · page 1 of 2
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Best forLarge teams needing broad, mature listening
Broad listening and analysis for teams that need more than social-network monitoring.
- News monitoring
- Web monitoring
- Sentiment analysis
9.4/10★★★★★Visit Meltwater -
Best forEnterprise teams with complex workflows
Broad channel monitoring and analysis for enterprise teams with complex workflows.
- News monitoring
- Web monitoring
- Sentiment analysis
9.3/10★★★★★Visit Sprinklr -
Best forGlobal brands needing visual and multilingual listening
Broad social, web and visual listening with multilingual sentiment and custom-quote pricing.
- News monitoring
- Web monitoring
- Sentiment analysis
9.1/10★★★★★Visit Talkwalker -
Best forTeams wanting straightforward search-based listening
A focused listening tool for tracking mentions, sentiment, and changes in conversation volume.
- News monitoring
- Web monitoring
- Sentiment analysis
9.0/10★★★★☆Visit Brandwatch -
Best forMature teams combining social and traditional media
CisionOne brings social and traditional media monitoring into one workflow.
- News monitoring
- Web monitoring
- Sentiment analysis
8.9/10★★★★☆Visit Cision -
Best forMobile-accessible media intelligence teams
A broad media intelligence platform for teams tracking brands, campaigns, and reputation.
- News monitoring
- Web monitoring
- Sentiment analysis
8.8/10★★★★☆Visit Nexis Newsdesk -
Best forResearch teams needing deep audience analysis
Broad-source listening pairs audience analysis with enterprise pricing by configuration.
- News monitoring
- Web monitoring
- Sentiment analysis
7.9/10★★★★☆Visit Pulsar -
Best forBudget-conscious teams needing broad monitoring
Broad social and web monitoring with analytics, alerts, and workflow integrations.
- News monitoring
- Web monitoring
- Sentiment analysis
7.7/10★★★★☆Visit site -
Best forMedia monitoring teams needing mobile access
A broad media intelligence platform with strong monitoring depth and contact-sales pricing.
- News monitoring
- Web monitoring
- Sentiment analysis
7.6/10★★★★☆Visit Isentia -
Best forSmall teams seeking low-cost social listening
Real-time social and web listening with Boolean search, from $29/month billed annually.
- News monitoring
- Web monitoring
- Sentiment analysis
7.5/10★★★★☆Visit Awario -
Best forPR teams wanting a free starting option
A broad PR monitoring suite with social listening, pitching, analytics, and custom-priced plans.
- News monitoring
- Web monitoring
- Sentiment analysis
7.4/10★★★★☆Visit Muck Rack -
Best forPR teams needing traditional and social monitoring
Combines social listening with monitoring across traditional and digital media.
- News monitoring
- Web monitoring
- Sentiment analysis
7.3/10★★★★☆Visit site -
Best forResearchers needing audience and emotion analysis
A research-focused platform for analyzing online conversations, audiences, emotions, and trends.
- News monitoring
- Web monitoring
- Sentiment analysis
7.2/10★★★★☆Visit Infegy Atlas -
Best forEnterprise trend and audience analysis
Enterprise consumer intelligence across social, search, reviews, visual, and news data.
- Sentiment analysis
7.1/10★★★★☆Visit Synthesio -
Best forAnalysts needing long-term, unlimited-query data
Long-term social listening with unlimited queries, sentiment analysis, and AI assistance.
- News monitoring
- Web monitoring
- Sentiment analysis
7.0/10★★★★☆Visit Infegy -
Best forArabic-speaking teams needing visual listening
A focused listening platform for Arabic analysis, visual monitoring, and crisis alerts.
- News monitoring
- Web monitoring
- Sentiment analysis
6.9/10★★★☆☆Visit dima -
Best forBrand protection and misinformation response
Broad monitoring, misinformation detection, and response workflows for enterprise brand protection.
- News monitoring
- Web monitoring
- Sentiment analysis
6.8/10★★★☆☆Visit site -
Best forTeams needing intent and crisis intelligence
DeepDive combines broad monitoring with intent, sentiment, and crisis intelligence.
- News monitoring
- Web monitoring
- Sentiment analysis
6.7/10★★★☆☆Visit Markopolo.ai -
Best forCompetitive intelligence-led listening programs
A broad listening and market-analysis platform built around competitive intelligence.
6.6/10★★★☆☆Visit Quid -
Best forTeams wanting free broad-source exploration
A broad-source listening platform with a useful free plan and deeper paid analysis.
- News monitoring
- Web monitoring
- Sentiment analysis
6.6/10★★★☆☆Visit Brand Intel -
Best forLow-cost multimodal social research
Multimodal social intelligence with full historical data and a $25 monthly Pro plan.
- Sentiment analysis
6.5/10★★★☆☆Visit dig -
Best forTeams needing structured, scalable monitoring
Broad social and web monitoring with AI insights, scaled across six paid plans.
- News monitoring
- Web monitoring
- Sentiment analysis
6.4/10★★★☆☆Visit Mentionlytics -
Best forTeams needing mobile and export flexibility
Real-time listening with AI summaries, broad exports, and mobile access from €99 per month.
- News monitoring
- Web monitoring
- Sentiment analysis
6.3/10★★★☆☆Visit Determ -
Best forThreat and coordinated-activity detection
A specialized platform for detecting threats, bots, deepfakes, and coordinated online activity.
- News monitoring
- Web monitoring
- Sentiment analysis
6.2/10★★★☆☆Visit PeakMetrics -
Best forIndian-language monitoring and crisis teams
A strong fit for Indian-language monitoring, crisis alerts, and regional source coverage.
- Sentiment analysis
6.1/10★★★☆☆Visit Awshar AI -
Best forPhilippine-language media monitoring
A broad Philippine media monitoring suite with vernacular sentiment and enterprise reporting.
- News monitoring
- Web monitoring
- Sentiment analysis
6.0/10★★★☆☆Visit Media Meter -
Best forTeams needing broad monitoring with AI summaries
Broad monitoring and AI summaries, with plans starting at $199 per month.
- News monitoring
- Web monitoring
- Sentiment analysis
5.9/10★★★☆☆Visit SentiOne -
Best forMedia teams needing AI summaries and reports
A broad media monitoring platform with granular sentiment, AI analysis, and reporting tools.
- News monitoring
- Web monitoring
- Sentiment analysis
5.8/10★★★☆☆Visit Truescope -
Best forSmall teams wanting free social listening
A free entry point for public social and web searches, with paid monitoring tiers.
- News monitoring
- Web monitoring
- Sentiment analysis
5.7/10★★★☆☆Try Social Searcher -
Best forTeams combining listening with social publishing
Broad social and traditional-media monitoring with publishing for owned accounts.
- News monitoring
- Web monitoring
- Sentiment analysis
5.6/10★★★☆☆Visit Streem -
Best forTeams needing historical monitoring and reports
Historical web and social monitoring with sentiment, alerts, and reports.
- News monitoring
- Web monitoring
- Sentiment analysis
5.4/10★★★☆☆Visit BrandMentions -
Best forTeams needing simple online mention analytics
Tracks online mentions, sentiment and trends, with keyword and volume limits tied to each plan.
- News monitoring
- Web monitoring
- Sentiment analysis
5.3/10★★★☆☆Visit Brand24 -
Best forBrands prioritizing visual and audience intelligence
A visual-first listening platform with audience analysis, priced from $499 per month billed annually.
- News monitoring
- Web monitoring
- Sentiment analysis
5.2/10★★★☆☆Visit YouScan -
Best forTeams combining listening with customer operations
A broad listening and customer-operations platform for teams managing conversations end to end.
5.1/10★★★☆☆Visit Lucidya -
Best forNarrative and harmful-content risk teams
A broad narrative-risk platform for teams tracking harmful content and coordinated activity.
- Sentiment analysis
5.0/10★★☆☆☆Visit Blackbird.AI -
Best forAuthenticity and influence investigations
A focused platform for investigating narratives, authenticity, bots, and manipulated content.
- News monitoring
- Web monitoring
- Sentiment analysis
4.9/10★★☆☆☆Visit Cyabra -
Best forLarge teams combining publishing and listening
A broad social marketing suite for teams that need listening plus publishing and analytics.
4.8/10★★☆☆☆Visit Emplifi -
Best forCampaign and influencer measurement teams
Keyhole combines social listening with profile, campaign, influencer, and competitor analytics.
4.7/10★★☆☆☆Visit Keyhole -
Best forAffordable X and Instagram campaign tracking
Affordable campaign listening for teams focused on X and Instagram.
4.6/10★★☆☆☆Visit Cool Tabs -
Best forRisk teams monitoring media and emerging narratives
A broad media-monitoring platform for teams tracking reputation, risk and emerging narratives.
- News monitoring
- Web monitoring
- Sentiment analysis
4.5/10★★☆☆☆Visit Signal AI -
Best forSmall teams monitoring targeted conversations cheaply
Affordable keyword monitoring with alerts, sentiment, and workflow integrations.
- Sentiment analysis
4.4/10★★☆☆☆Visit KWatch.io -
Best forThreat actor and narrative investigations
A focused platform for tracking narratives, threat actors, coordination, and online risk.
- Web monitoring
- Sentiment analysis
4.3/10★★☆☆☆Visit Alethea -
Best forDevelopers wanting free self-hosted monitoring
A free, technical monitoring tool for developers who want local control.
- Sentiment analysis
4.2/10★★☆☆☆Visit Harken -
Best forEnterprise teams seeking managed social measurement
Cross-channel social intelligence paired with managed measurement and consulting.
- Sentiment analysis
4.1/10★★☆☆☆Visit ListenFirst -
Best forTeams prioritizing predictive engagement signals
Tracks emerging web and social stories with predicted public-engagement metrics.
- News monitoring
- Web monitoring
4.0/10★★☆☆☆Visit NewsWhip -
Best forTeams needing multilingual regional monitoring
A multilingual monitoring hub combining social, web, news, and traditional media analysis.
- News monitoring
- Web monitoring
- Sentiment analysis
3.9/10★★☆☆☆Visit LOOQME Hub -
Best forDeveloper-oriented open-web monitoring
Developer-focused monitoring across social, community, news, and open-web sources.
- Sentiment analysis
3.8/10★★☆☆☆Visit Octolens -
Best forTeams needing self-hosted alert workflows
A listening platform for teams that need alerts, analysis, and self-hosted deployment.
- News monitoring
- Web monitoring
- Sentiment analysis
3.7/10★★☆☆☆Visit RIPOSTE -
Best forOrganizations monitoring social and broadcast coverage
Combines social listening with online news and broadcast monitoring in one platform.
- News monitoring
- Web monitoring
- Sentiment analysis
3.6/10★★☆☆☆Try Critical Mention -
Best forTeams needing broad regional channel coverage
Broad regional channel coverage with AI analysis, alerts, and reporting.
- News monitoring
- Web monitoring
- Sentiment analysis
3.5/10★★☆☆☆Visit Analytics.Live
No tools match those filters.
Compare at a glance
| # | Tool | Free plan | Paid from | Social network coverage | Web monitoring | Sentiment analysis | Score |
|---|---|---|---|---|---|---|---|
| 1 | Meltwater Social Listening | No | X, Meta (Facebook and Instagram), YouTube, TikTok, LinkedIn, Reddit, Pinterest, Snapchat, Twitch, Discord, Threads, Bluesky, WeChat, Weibo, RED (Xiaohongshu), Douyin, Toutiao, QQ, Bilibili, Youku, Naver, Kakao Talk, LINE | Yes | Yes | 9.4 | |
| 2 | Sprinklr Social Listening | Facebook, Instagram, X (Twitter), LinkedIn, YouTube, TikTok, Pinterest, Reddit, Google Business Profile, WhatsApp, LINE, WeChat | Yes | Yes | 9.3 | ||
| 3 | Talkwalker | No | Facebook, Instagram, X, LinkedIn, YouTube, TikTok, Pinterest, Bluesky, Snapchat, Twitch, LINE, Reddit, Weibo, Truth Social | Yes | Yes | 9.1 | |
| 4 | Brandwatch Listen | X (Twitter), Facebook, Instagram, LinkedIn, TikTok, Tumblr, YouTube, Reddit, Bluesky, QQ | Yes | Yes | 9.0 | ||
| 5 | Cision | Facebook, Instagram, X (Twitter), YouTube, Reddit, Bluesky | Yes | Yes | 8.9 | ||
| 6 | Nexis Newsdesk | No | Twitter/X, Facebook, YouTube | Yes | Yes | 8.8 | |
| 7 | Pulsar | X, Facebook, Instagram, TikTok, YouTube, LinkedIn, Threads, Pinterest, Discord, Twitch, Weibo, WeChat, Xiaohongshu, Douyin, Bilibili, Naver, VK | Yes | Yes | 7.9 | ||
| 8 | Konnect Insights Social Listening | No | $39/user/mo | Instagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads, Reddit, TikTok | Yes | Yes | 7.7 |
| 9 | Isentia | Facebook, Twitter, YouTube, Instagram, Tumblr, Reddit | Yes | Yes | 7.6 | ||
| 10 | Awario | No | $29/mo | X, Facebook, Instagram, Reddit, YouTube, Vimeo | Yes | Yes | 7.5 |
| 11 | Muck Rack | Yes | X, Facebook, Instagram, YouTube, TikTok, LinkedIn | Yes | Yes | 7.4 | |
| 12 | Agility PR Solutions | X/Twitter, Facebook, Instagram, YouTube, Reddit, LinkedIn, TikTok, Bluesky | Yes | Yes | 7.3 | ||
| 13 | Infegy Atlas | X/Twitter, Instagram, Reddit, Pinterest, Facebook, TikTok | Yes | Yes | 7.2 | ||
| 14 | Synthesio | Yes | 7.1 | ||||
| 15 | Infegy Starscape | No | $295/mo | X/Twitter, Instagram, Reddit, Pinterest, LinkedIn, YouTube, TikTok | Yes | Yes | 7.0 |
| 16 | dima | TikTok, X, Snapchat, Facebook, Instagram, LinkedIn, YouTube | Yes | Yes | 6.9 | ||
| 17 | BrandMonitoring.ai | Facebook, Instagram, LinkedIn, Twitter/X, TikTok, Reddit, Discord, Twitch, Telegram, WhatsApp | Yes | Yes | 6.8 | ||
| 18 | DeepDive | No | Facebook, Instagram, TikTok, LinkedIn, YouTube, X/Twitter, Reddit | Yes | Yes | 6.7 | |
| 19 | NetBase Quid | No | 6.6 | ||||
| 20 | Brand Intel | Yes | Twitter, Facebook, Instagram, YouTube | Yes | Yes | 6.6 | |
| 21 | dig | Yes | $25/mo | Yes | 6.5 | ||
| 22 | Mentionlytics | No | $69/mo | X, TikTok, LinkedIn, Facebook, Instagram, YouTube, Reddit, Bluesky, Threads | Yes | Yes | 6.4 |
| 23 | Determ | No | €99/mo | Facebook, Instagram, X (Twitter), YouTube, Reddit, Bluesky | Yes | Yes | 6.3 |
| 24 | PeakMetrics | No | Twitter, TikTok, Reddit, Telegram, Discord | Yes | Yes | 6.2 | |
| 25 | Awshar AI | Yes | 6.1 | ||||
| 26 | Media Meter | Facebook, X (Twitter), Instagram, YouTube, TikTok, Reddit | Yes | Yes | 6.0 | ||
| 27 | SentiOne Listen | No | $199/mo | Facebook, Instagram, TikTok, X, YouTube, Reddit, Threads | Yes | Yes | 5.9 |
| 28 | Truescope | No | Facebook, X/Twitter, LinkedIn, Instagram, TikTok, YouTube, Weibo, Xiaohongshu | Yes | Yes | 5.8 | |
| 29 | Social Searcher | Yes | Facebook, Twitter, Instagram, LinkedIn, YouTube, Tumblr, Reddit, Flickr, Dailymotion, VKontakte | Yes | Yes | 5.7 | |
| 30 | Streem Social Listen | Facebook, X/Twitter, Instagram, YouTube, Reddit, TikTok, Bluesky | Yes | Yes | 5.6 | ||
| 31 | BrandMentions | No | $79/mo | Facebook, Instagram, TikTok, LinkedIn, YouTube, Reddit, Bluesky | Yes | Yes | 5.4 |
| 32 | Brand24 | No | $199/mo | Facebook, Instagram, X (Twitter), LinkedIn, Reddit, YouTube, TikTok, Twitch, Medium, Quora | Yes | Yes | 5.3 |
| 33 | YouScan | No | $499/mo | Facebook, Instagram, LinkedIn, Twitter, TikTok, Telegram, Reddit | Yes | Yes | 5.2 |
| 34 | Lucidya | No | $125/seat/mo | 5.1 | |||
| 35 | Blackbird.AI | Yes | 5.0 | ||||
| 36 | Cyabra | TikTok, X, Instagram, Facebook, Reddit, Telegram, WhatsApp, and other social platforms | Yes | Yes | 4.9 | ||
| 37 | Emplifi | No | 4.8 | ||||
| 38 | Keyhole | No | 4.7 | ||||
| 39 | Cool Tabs Social Listening | No | $49/mo | 4.6 | |||
| 40 | Signal AI | Yes | Yes | 4.5 | |||
| 41 | KWatch.io | Yes | $19/mo | Yes | 4.4 | ||
| 42 | Alethea | mainstream social media platforms; alternative social media platforms | Yes | Yes | 4.3 | ||
| 43 | Harken | Yes | Free | Yes | 4.2 | ||
| 44 | ListenFirst | Facebook, Twitter, Instagram, TikTok, Reddit, LinkedIn, YouTube | Yes | 4.1 | |||
| 45 | NewsWhip Spike | Facebook, Reddit, X, Instagram, YouTube, TikTok | Yes | 4.0 | |||
| 46 | LOOQME Hub | No | LinkedIn, Facebook, Instagram, X (Twitter), TikTok, YouTube, Telegram | Yes | Yes | 3.9 | |
| 47 | Octolens | No | $159/mo | Yes | 3.8 | ||
| 48 | RIPOSTE | No | Yes | Yes | 3.7 | ||
| 49 | Critical Mention | Facebook, YouTube, Instagram, Twitter/X; Onclusive Social also mentions TikTok, LinkedIn, and Threads | Yes | Yes | 3.6 | ||
| 50 | Analytics.Live | Facebook, YouTube, Instagram, TikTok, LinkedIn, Telegram, VKontakte, Odnoklassniki | Yes | Yes | 3.5 |
Head-to-head All 24 comparisons →
- Meltwater Social Listening vs Sprinklr Social Listening
- Meltwater Social Listening vs Talkwalker
- Meltwater Social Listening vs Brandwatch Listen
- Meltwater Social Listening vs Cision
- Meltwater Social Listening vs Nexis Newsdesk
- Meltwater Social Listening vs Pulsar
- Sprinklr Social Listening vs Talkwalker
- Sprinklr Social Listening vs Brandwatch Listen
- Sprinklr Social Listening vs Cision
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How we rank social media listening software
Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update