Konnect Insights Social Listening
Konnect Insights Social Listening: Broad social and web monitoring with analytics, alerts, and workflow integrations. Ranked #8 of 85 in Social Media Listening Software by our editors (7.7/10); pricing: Paid; best for budget-conscious teams needing broad monitoring.
At a glance
- Editor score7.7 / 10
- PricingPaid
- Best forBudget-conscious teams needing broad monitoring
- Free planNo
- Paid from$39/user/mo
- Social network coverageInstagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads, Reddit, TikTok
- Facts checked22 Sep 2026
Where it wins
- Monitors social, news, blogs, forums, reviews, and podcasts
- Combines sentiment, share of voice, benchmarking, and historical analysis
- Routes alerts into ticketing workflows and connects with major CRM tools
Where it doesn't
- Annual billing is required for the listed monthly per-user prices
- Historical data availability varies by use case and platform
- Web access only, with no free plan
Our verdict on Konnect Insights Social Listening
Konnect Insights Social Listening monitors brand, competitor, and industry conversations across social networks, news sites, blogs, forums, review platforms, and podcasts. It is aimed at enterprise brands and teams working in customer experience, marketing, public relations, communications, and customer support. Monitoring covers Instagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads, Reddit, and TikTok, alongside broader web sources.
Pricing is structured around three annual-billing tiers, shown as monthly per-user amounts. Starter costs $39 per user per month and includes social listening, social media engagement, publishing tools, dashboards and analytics, omni-channel ticketing, and workflow automation. Professional costs $79 per user per month and adds marketing-insight listening, enhanced analytics, multi-team collaboration, expanded integrations, advanced reporting, and sentiment analysis. Advanced costs $119 per user per month and adds enterprise security controls, custom integrations, dedicated support, advanced governance capabilities, multi-brand management, and marketing-insight listening.
The platform’s strongest fit is for teams that need monitoring beyond social feeds. Its Boolean query builder supports keyword, brand, and competition monitoring, while classification by topic, historical conversation analysis, anomaly detection, real-time spike alerts, share-of-voice tracking, and competitor benchmarking support ongoing analysis. Dashboards and cross-channel reporting help consolidate findings, and automated alert routing connects listening activity with ticketing workflows. Integrations include Salesforce, HubSpot, Zoho CRM, Zoom, Exotel, Microsoft Teams, Shopify, and Genesys. Teams needing lightweight access, flexible non-annual pricing, or a free starting option should look elsewhere; teams managing several brands and channels may find Advanced more appropriate.
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Konnect Insights Social Listening pricing
All 3 Konnect Insights Social Listening plans and prices →
Konnect Insights Social Listening fact sheet
| Free plan | No |
|---|---|
| Paid from | $39/user/mo |
| Social network coverage | Instagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads, Reddit, TikTok |
| Web monitoring | Yes |
| Sentiment analysis | Yes |
| Historical data | Not verified |
| Tracked query limit | Not verified |
| News monitoring | Yes |
| Alert channels | ticketing |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML, 2FA |
| Support | Email, Community, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 1,000+ integrations: Salesforce, HubSpot, Zoho CRM, Zoom, Exotel, Microsoft Teams … See all → |
| Pricing | Paid (source) |
| Website | konnectinsights.com |
| Facts checked | 22 Sep 2026 |
Konnect Insights Social Listening integrations
Konnect Insights Social Listening lists 1,000+ integrations on its own site — the 8 named here are the ones its pages call out.
- Salesforce
- HubSpot
- Zoho CRM
- Zoom
- Exotel
- Microsoft Teams
- Shopify
- Genesys
See all Konnect Insights Social Listening integrations →
Alternatives to Konnect Insights Social Listening
- Meltwater Social ListeningBroad listening and analysis for teams that need more than social-network monitoring.9.4
- Sprinklr Social ListeningBroad channel monitoring and analysis for enterprise teams with complex workflows.9.3
- TalkwalkerBroad social, web and visual listening with multilingual sentiment and custom-quote pricing.9.1
See all Konnect Insights Social Listening alternatives →
Konnect Insights Social Listening vs the competition
- Konnect Insights Social Listening vs Cision
- Konnect Insights Social Listening vs Nexis Newsdesk
- Konnect Insights Social Listening vs Pulsar
Compare Konnect Insights Social Listening with any tool side by side →
Also Ranked In
Konnect Insights Social Listening is ranked in 2 of our directories.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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