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The Best Social Media Monitoring in 2026

We researched social media monitoring products through official websites, including pricing pages, plan tables and product documentation. Rankings reflect each tool’s core monitoring job, value for money and verified features such as network coverage, alerts, historical data, sentiment analysis and reporting.

Our top picks

  1. Top ranked

    Broad listening, sentiment analysis, alerts, and reporting for marketing, communications, and PR teams.

    Pricing on request

  2. Runner-up

    Broad, real-time listening and analysis for enterprise teams; pricing is sales-led.

    Pricing on request

  3. Top-ranked free plan

    7.8/10

    A web-based search and monitoring tool with a free starting plan and paid tracking tiers.

    Free plan · 14-day trial

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

The full ranking 27 tools, best first

27 tools
  1. Best forTeams needing broad, established media listening

    Broad listening, sentiment analysis, alerts, and reporting for marketing, communications, and PR teams.

    9.4/10★★★★★
    Visit Meltwater
  2. Best forLarge teams managing listening across many channels

    Broad, real-time listening and analysis for enterprise teams; pricing is sales-led.

    9.2/10★★★★★
    Visit Sprinklr
  3. Best forTeams wanting established Boolean-based listening

    Established Boolean-based listening with sentiment, trends, historical searches, and alerts.

    9.0/10★★★★☆
    Visit Brandwatch
  4. Best forEnterprise teams analyzing full-history conversations

    Quid combines historical and live listening with analysis across social and other sources.

    8.9/10★★★★☆
    Visit Quid
  5. Best forTeams needing multilingual and visual listening

    Multilingual, visual listening across social networks and wider media, with custom-quote pricing.

    8.8/10★★★★☆
    Visit Talkwalker
  6. Best forMid-market teams connecting listening to workflows

    Broad-source monitoring with workflow routing for mid-market and enterprise teams.

    8.7/10★★★★☆
    Visit site
  7. Locobuzz

    Best forMid-market and enterprise teams pairing listening with care

    Locobuzz pairs real-time social intelligence with ticketing and digital-care workflows.

    • Real-time alerts
    Pricing on request Our Locobuzz verdict → Visit Locobuzz
    8.6/10★★★★☆
    Visit Locobuzz
  8. Determ

    Best forTeams wanting mobile access and historical monitoring

    Tracks social and web mentions with mobile access, archives, alerts and AI summaries.

    5-day trial Our Determ verdict → Visit Determ
    8.5/10★★★★☆
    Visit Determ
  9. Best forTeams needing historical mentions and Boolean search

    A midrange monitoring platform with Boolean search, historical data, and AI analysis.

    8.4/10★★★★☆
    Visit BrandMentions
  10. Best forTeams seeking broad monitoring at a moderate entry price

    Broad social and web monitoring, with plans scaling by query volume and team needs.

    8.3/10★★★★☆
    Visit Mentionlytics
  11. Brand24

    Best forTeams prioritizing network breadth and alert options

    Broad online monitoring with AI analysis and alerts, starting at $199 per month billed annually.

    14-day trial Our Brand24 verdict → Visit Brand24
    8.2/10★★★★☆
    Visit Brand24
  12. Lucidya

    Best forTeams combining social listening with customer experience

    Social listening plus omnichannel service, profiles and ticketing, starting at $125 per seat monthly.

    8.1/10★★★★☆
    Visit Lucidya
  13. Synthesio

    Best forEnterprise teams analyzing signals across many sources

    Multi-source monitoring and analysis for enterprise consumer intelligence teams.

    Pricing on request Our Synthesio verdict → Visit Synthesio
    8.0/10★★★★☆
    Visit Synthesio
  14. Best forTeams tracking campaigns and competitor conversation

    Broad social and web monitoring with analysis and alerts, starting at $199 per month.

    7.9/10★★★★☆
    Visit SentiOne
  15. Best forBudget-conscious users starting social monitoring

    A web-based search and monitoring tool with a free starting plan and paid tracking tiers.

    Free plan · 14-day trial Our Social Searcher verdict → Try Social Searcher
    7.8/10★★★★☆
    Try Social Searcher
  16. Awario

    Best forSmall teams monitoring a focused set of topics

    Real-time social and web monitoring with Boolean search, sentiment, and share-of-voice analytics.

    7-day trial Our Awario verdict → Visit Awario
    7.7/10★★★★☆
    Visit Awario
  17. Keyhole

    Best forTeams focused on hashtags, campaigns and audience metrics

    Keyhole combines profile analytics with hashtag tracking, benchmarking and campaign reporting.

    Pricing on request · 14-day trial Our Keyhole verdict → Visit Keyhole
    7.6/10★★★★☆
    Visit Keyhole
  18. YouScan

    Best forTeams needing visual and audience insights

    Visual and audience analysis stands out, but the annual-billed entry plan is tightly capped at three topics.

    7.5/10★★★★☆
    Visit YouScan
  19. BuzzSumo

    Best forContent and PR teams tracking mentions and trends

    Combines mention alerts and content research, with annual plans starting at $199 per month.

    • Real-time alerts
    7.4/10★★★★☆
    Visit BuzzSumo
  20. Germin8

    Best forMid-market teams needing response workflows

    Real-time listening and response workflows for teams monitoring stakeholder conversations.

    • Real-time alerts
    Pricing on request Our Germin8 verdict → Visit Germin8
    7.3/10★★★★☆
    Visit Germin8
  21. Pulsar

    Best forResearch teams analyzing narratives and communities

    Broad conversation monitoring and audience analysis, with enterprise-configured pricing.

    Pricing on request Our Pulsar verdict → Visit Pulsar
    7.2/10★★★★☆
    Visit Pulsar
  22. Best forComms teams tracking emerging public engagement

    Tracks emerging stories across web and social, with predicted engagement and team alerts.

    Pricing on request Our NewsWhip Spike verdict → Visit NewsWhip
    7.1/10★★★★☆
    Visit NewsWhip
  23. Octolens

    Best forDigital teams monitoring web and developer communities

    Cross-platform monitoring with AI filtering and delivery options, from $159/month billed annually.

    7.0/10★★★★☆
    Visit Octolens
  24. Syften

    Best forSmall teams tracking public community conversations

    Tracks public web and community mentions, with AI filtering and alerts across several channels.

    14-day trial Our Syften verdict → Visit Syften
    6.9/10★★★☆☆
    Visit Syften
  25. Harken

    Best forTechnical users wanting free self-hosted monitoring

    A free, open-source monitoring tool for technical teams comfortable hosting it themselves.

    6.8/10★★★☆☆
    Visit Harken
  26. Best forDevelopers building self-hosted conversation feeds

    A CLI for scoring and routing relevant public conversations from feeds you curate.

    6.7/10★★★☆☆
    Visit OpenMagpie
  27. Best forMulti-location businesses focused on review monitoring

    Centralizes location reviews, routing and response workflows across many review channels.

    6.6/10★★★☆☆
    Visit Simplify360

No tools match those filters.

Compare at a glance

#ToolFree planPaid fromScore
1Meltwater Social ListeningNo9.4
2Sprinklr Social Listening9.2
3Brandwatch Listen9.0
4Quid (formerly NetBase Quid)8.9
5TalkwalkerNo8.8
6Konnect Insights Social ListeningNo$39/user/mo8.7
7LocobuzzNo8.6
8DetermNo€99/mo8.5
9BrandMentionsNo$79/mo8.4
10MentionlyticsNo$69/mo8.3
11Brand24No$199/mo8.2
12LucidyaNo$125/seat/mo8.1
13Synthesio8.0
14SentiOne ListenNo$199/mo7.9
15Social SearcherYes7.8
16AwarioNo$29/mo7.7
17KeyholeNo7.6
18YouScanNo$499/mo7.5
19BuzzSumoNo$199/mo7.4
20Germin87.3
21Pulsar7.2
22NewsWhip Spike7.1
23OctolensNo$159/mo7.0
24SyftenNo$29.95/mo6.9
25HarkenYesFree6.8
26OpenMagpieYesFree6.7
27Simplify360 Location Reviews6.6

Head-to-head All 19 comparisons →

Explore other topics All topics →

How we rank social media monitoring

Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update