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Head-to-head · Social Media Monitoring

Sprinklr Social Listening vs Konnect Insights Social Listening

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Sprinklr Social Listening #2 in Social Media Monitoring 9.2/10 Pricing on request ✓ 0 of 1 features Visit Sprinklr
Konnect Insights Social Listening #6 in Social Media Monitoring 8.7/10 Paid ✓ 0 of 1 features Visit site

Sprinklr Social Listening leads on 0 checks, Konnect Insights Social Listening on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSprinklr Social Listening · 9.2/10

Sprinklr Social Listening scores higher on our rubric for social media monitoring: 9.2 against 8.7 out of 10; our editors rank them #2 and #6.

Sprinklr Social Listening is the better fit for large teams managing listening across many channels. Konnect Insights Social Listening is the better fit for mid-market teams connecting listening to workflows.

  • Sprinklr Social Listening fits best

    Large teams managing listening across many channels

  • Konnect Insights Social Listening fits best

    Mid-market teams connecting listening to workflows

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Sprinklr Social Listening 9.2/10 Visit ↗ Konnect Insights Social Listening 8.7/10 Visit ↗
At a glance
Editor score 9.2 8.7
Ranking #2 in Social Media Monitoring #6 in Social Media Monitoring
Best for Large teams managing listening across many channels Mid-market teams connecting listening to workflows
Pricing model Paid Paid
Starting price Pricing on request $39/user/mo
Free plan Not checked yet —
Free trial — —
Integrations 9 integrations 1,000+ integrations
Features Sprinklr Social Listening 0/1 · Konnect Insights Social Listening 0/1
Real-time alerts Not checked yet Not checked yet
Specs
Supported networks Not checked yet Not checked yet
Sentiment analysis Not checked yet Not checked yet
History retention Not checked yet Not checked yet
Monitoring queries Not checked yet Not checked yet
Report exports Not checked yet Not checked yet
Our review
Pros
  • Monitors 30+ social, messaging and digital channels in real time
  • Analyzes sentiment, urgency, intent, trends and crisis signals
  • Connects with enterprise systems, including Salesforce, Slack and Tableau
  • Monitors social, news, blogs, forums, reviews and podcasts
  • Boolean queries, sentiment, spike alerts and historical analysis
  • Routes alerts into ticketing workflows with broad integrations
Cons
  • Pricing requires contacting sales
  • Configurable topic queries and dashboards may exceed smaller teams' needs
  • Listening is part of Sprinklr's broader Insights and Unified-CXM platform
  • Annual billing is required for published per-user prices
  • Advanced governance and custom integrations require the Advanced plan
  • Historical-data availability varies by use case and platform
Our verdict

Sprinklr Social Listening helps enterprise teams track and analyze conversations about brands, products, competitors and markets. It gathers content from social networks, websites, news, forums, reviews and other digital channels, with…

Read the review →

Konnect Insights Social Listening monitors brand, competitor and industry conversations across social networks, news sites, blogs, forums, review platforms and podcasts. It is designed for marketing, PR, communications, customer-support…

Read the review →
  1. Sprinklr Social ListeningSocial Media Monitoring 9.2Pricing on request
  2. Konnect Insights Social ListeningSocial Media Monitoring 8.7Paid

Strengths and trade-offs

  • Sprinklr Social Listening — where it wins

    • Monitors 30+ social, messaging and digital channels in real time
    • Analyzes sentiment, urgency, intent, trends and crisis signals
    • Connects with enterprise systems, including Salesforce, Slack and Tableau

    Where it doesn't

    • Pricing requires contacting sales
    • Configurable topic queries and dashboards may exceed smaller teams' needs
    • Listening is part of Sprinklr's broader Insights and Unified-CXM platform

  • Konnect Insights Social Listening — where it wins

    • Monitors social, news, blogs, forums, reviews and podcasts
    • Boolean queries, sentiment, spike alerts and historical analysis
    • Routes alerts into ticketing workflows with broad integrations

    Where it doesn't

    • Annual billing is required for published per-user prices
    • Advanced governance and custom integrations require the Advanced plan
    • Historical-data availability varies by use case and platform
  • Sprinklr Social Listening9.2/10 · Pricing on request

    Broad, real-time listening and analysis for enterprise teams; pricing is sales-led.

    Visit SprinklrFull verdict →
  • Konnect Insights Social Listening8.7/10 · Paid

    Broad-source monitoring with workflow routing for mid-market and enterprise teams.

    Visit siteFull verdict →

More comparisons

All social media monitoring comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update