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Head-to-head · Social Media Monitoring

Sprinklr Social Listening vs Determ

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Sprinklr Social Listening #2 in Social Media Monitoring 9.2/10 Pricing on request ✓ 0 of 1 features Visit Sprinklr
Determ #8 in Social Media Monitoring 8.5/10 5-day trial Free trial✓ 0 of 1 features Visit Determ

Sprinklr Social Listening leads on 0 checks, Determ on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSprinklr Social Listening · 9.2/10
  • Free trialonly Determ

Sprinklr Social Listening scores higher on our rubric for social media monitoring: 9.2 against 8.5 out of 10; our editors rank them #2 and #8.

Sprinklr Social Listening is the better fit for large teams managing listening across many channels. Determ is the better fit for teams wanting mobile access and historical monitoring.

  • Sprinklr Social Listening fits best

    Large teams managing listening across many channels

  • Determ fits best

    Teams wanting mobile access and historical monitoring

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Side by side

Feature Sprinklr Social Listening 9.2/10 Visit ↗ Determ 8.5/10 Visit ↗
At a glance
Editor score 9.2 8.5
Ranking #2 in Social Media Monitoring #8 in Social Media Monitoring
Best for Large teams managing listening across many channels Teams wanting mobile access and historical monitoring
Pricing model Paid Paid
Starting price Pricing on request €99/mo
Free plan Not checked yet —
Free trial — 5 days
Integrations 9 integrations 2 integrations
Features Sprinklr Social Listening 0/1 · Determ 0/1
Real-time alerts Not checked yet Not checked yet
Specs
Supported networks Not checked yet Not checked yet
Sentiment analysis Not checked yet Not checked yet
History retention Not checked yet Not checked yet
Monitoring queries Not checked yet Not checked yet
Report exports Not checked yet Not checked yet
Our review
Pros
  • Monitors 30+ social, messaging and digital channels in real time
  • Analyzes sentiment, urgency, intent, trends and crisis signals
  • Connects with enterprise systems, including Salesforce, Slack and Tableau
  • Monitors social, news, websites, blogs, forums and comments in real time
  • Offers sentiment tools, AI summaries, and real-time, scheduled, and spike alerts
  • Supports mobile apps, APIs, archives, and exports in five document formats
Cons
  • Pricing requires contacting sales
  • Configurable topic queries and dashboards may exceed smaller teams' needs
  • Listening is part of Sprinklr's broader Insights and Unified-CXM platform
  • Focus covers one topic and 1,000 mentions for €99 per month
  • Historical access is three months by default; longer archives require a request
  • Integrations listed are limited to Slack and HTTP post
Our verdict

Sprinklr Social Listening helps enterprise teams track and analyze conversations about brands, products, competitors and markets. It gathers content from social networks, websites, news, forums, reviews and other digital channels, with…

Read the review →

Determ is a media monitoring and social listening platform for PR professionals, marketers, agencies, and researchers. It tracks brand, competitor, campaign, and industry mentions across social networks, online news, websites, blogs,…

Read the review →
  1. Sprinklr Social ListeningSocial Media Monitoring 9.2Pricing on request
  2. DetermSocial Media Monitoring 8.55-day trial

Strengths and trade-offs

  • Sprinklr Social Listening — where it wins

    • Monitors 30+ social, messaging and digital channels in real time
    • Analyzes sentiment, urgency, intent, trends and crisis signals
    • Connects with enterprise systems, including Salesforce, Slack and Tableau

    Where it doesn't

    • Pricing requires contacting sales
    • Configurable topic queries and dashboards may exceed smaller teams' needs
    • Listening is part of Sprinklr's broader Insights and Unified-CXM platform

  • Determ — where it wins

    • Monitors social, news, websites, blogs, forums and comments in real time
    • Offers sentiment tools, AI summaries, and real-time, scheduled, and spike alerts
    • Supports mobile apps, APIs, archives, and exports in five document formats

    Where it doesn't

    • Focus covers one topic and 1,000 mentions for €99 per month
    • Historical access is three months by default; longer archives require a request
    • Integrations listed are limited to Slack and HTTP post
  • Sprinklr Social Listening9.2/10 · Pricing on request

    Broad, real-time listening and analysis for enterprise teams; pricing is sales-led.

    Visit SprinklrFull verdict →
  • Determ8.5/10 · 5-day trial

    Tracks social and web mentions with mobile access, archives, alerts and AI summaries.

    Visit DetermFull verdict →

More comparisons

All social media monitoring comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update