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Head-to-head · Social Media Monitoring

Quid (formerly NetBase Quid) vs Konnect Insights Social Listening

  • Updated Oct 2026
  • Both researched from official sources
  • 1 check side by side
Higher score Quid (formerly NetBase Quid) #4 in Social Media Monitoring 8.9/10 Pricing on request · 14-day trial Free trial✓ 0 of 1 features Visit Quid

Quid (formerly NetBase Quid) leads on 0 checks, Konnect Insights Social Listening on 0, and 1 is even. Who comes out ahead on the 1 yes/no, price and count check where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreQuid (formerly NetBase Quid) · 8.9/10
  • Free trialonly Quid (formerly NetBase Quid)

Quid (formerly NetBase Quid) scores higher on our rubric for social media monitoring: 8.9 against 8.7 out of 10; our editors rank them #4 and #6.

Quid (formerly NetBase Quid) is the better fit for enterprise teams analyzing full-history conversations. Konnect Insights Social Listening is the better fit for mid-market teams connecting listening to workflows.

  • Quid (formerly NetBase Quid) fits best

    Enterprise teams analyzing full-history conversations

  • Konnect Insights Social Listening fits best

    Mid-market teams connecting listening to workflows

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Quid (formerly NetBase Quid) 8.9/10 Visit ↗ Konnect Insights Social Listening 8.7/10 Visit ↗
At a glance
Editor score 8.9 8.7
Ranking #4 in Social Media Monitoring #6 in Social Media Monitoring
Best for Enterprise teams analyzing full-history conversations Mid-market teams connecting listening to workflows
Pricing model Paid Paid
Starting price Pricing on request · 14-day trial $39/user/mo
Free plan Not checked yet —
Free trial 14 days —
Deployment Cloud, Browser extension Cloud
Platforms Web Web
Support Email, Phone Email, Community, Docs
Integrations 200+ integrations 1,000+ integrations
Built for Mid-market, Enterprise Mid-market, Enterprise
Features Quid (formerly NetBase Quid) 0/1 · Konnect Insights Social Listening 0/1
Real-time alerts Not checked yet Not checked yet
Specs
Supported networks Not checked yet Not checked yet
Sentiment analysis Not checked yet Not checked yet
History retention Not checked yet Not checked yet
Monitoring queries Not checked yet Not checked yet
Report exports Not checked yet Not checked yet
Our review
Pros
  • Combines historical backfill and live capture in the same query
  • Tracks sentiment shifts and clusters conversations into themes
  • Covers social platforms, news, reviews, forums, and other sources
  • Monitors social, news, blogs, forums, reviews and podcasts
  • Boolean queries, sentiment, spike alerts and historical analysis
  • Routes alerts into ticketing workflows with broad integrations
Cons
  • Pricing is project- and value-based, with no published price list
  • A 14-day free trial is available, but pricing requires contacting sales
  • Support is not available 24/7
  • Annual billing is required for published per-user prices
  • Advanced governance and custom integrations require the Advanced plan
  • Historical-data availability varies by use case and platform
Our verdict

Quid is a consumer and market intelligence platform with social listening for enterprise teams, agencies, brands, retailers, media companies, pharmaceutical organizations, and other research-driven businesses. It analyzes licensed…

Read the review →

Konnect Insights Social Listening monitors brand, competitor and industry conversations across social networks, news sites, blogs, forums, review platforms and podcasts. It is designed for marketing, PR, communications, customer-support…

Read the review →
  1. Quid (formerly NetBase Quid)Social Media Monitoring 8.9Pricing on request · 14-day trial
  2. Konnect Insights Social ListeningSocial Media Monitoring 8.7Paid

Strengths and trade-offs

  • Quid (formerly NetBase Quid) — where it wins

    • Combines historical backfill and live capture in the same query
    • Tracks sentiment shifts and clusters conversations into themes
    • Covers social platforms, news, reviews, forums, and other sources

    Where it doesn't

    • Pricing is project- and value-based, with no published price list
    • A 14-day free trial is available, but pricing requires contacting sales
    • Support is not available 24/7
  • Konnect Insights Social Listening — where it wins

    • Monitors social, news, blogs, forums, reviews and podcasts
    • Boolean queries, sentiment, spike alerts and historical analysis
    • Routes alerts into ticketing workflows with broad integrations

    Where it doesn't

    • Annual billing is required for published per-user prices
    • Advanced governance and custom integrations require the Advanced plan
    • Historical-data availability varies by use case and platform
  • Quid (formerly NetBase Quid)8.9/10 · Pricing on request · 14-day trial

    Quid combines historical and live listening with analysis across social and other sources.

    Visit QuidFull verdict →
  • Konnect Insights Social Listening8.7/10 · Paid

    Broad-source monitoring with workflow routing for mid-market and enterprise teams.

    Visit siteFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update