Locobuzz
Locobuzz: Locobuzz pairs real-time social intelligence with ticketing and digital-care workflows. Ranked #7 of 27 in Social Media Monitoring by our editors (8.6/10); pricing: Pricing on request; best for mid-market and enterprise teams pairing listening with care.
At a glance
- Editor score8.6 / 10
- PricingPricing on request
- Best forMid-market and enterprise teams pairing listening with care
- Free planNo
- Real-time alertsYes
- Founded2015 · Mumbai, India
- Facts checked24 Sep 2026
Where it wins
- Monitors social, news, forums, reviews and other digital sources in real time
- Combines an omnichannel care inbox with AI response suggestions and workflow automation
- Connects with CRM, helpdesk, BI and collaboration tools
Where it doesn't
- Plans require a sales quote rather than showing prices
- The published plans target mid-market and enterprise teams, not smaller buyers
- Advanced capabilities such as SignalSense and AgentIQ require AI Pro Max
Our verdict on Locobuzz
Locobuzz brings social listening, digital customer care, reputation management and competitive benchmarking into a single cloud platform, with mobile access on iOS. It is aimed at mid-market and enterprise brands that need to track public conversations and handle customer responses through coordinated workflows. Listening spans social networks, news, forums, review sites, app stores and other digital sources, with analysis of sentiment, emotion, intent and audience trends. Teams can also publish responses, manage tickets and review dashboards and business reports from the same system.
The strongest fit is for organizations where monitoring needs to lead directly into customer care. Locobuzz combines a unified omnichannel inbox and ticketing with AI-generated, brand-voice response suggestions, routing, approvals and workflow automation. It also supports competitive benchmarking by share of voice and sentiment. AI Pro includes real-time monitoring, ContextualPulse, ResponseGenie, ticketing, publishing and response control, and GMB review management. AI Pro Max adds SignalSense alerts for shifts in sentiment, volume and virality, AgentIQ, Location Intelligence, conversation summaries and smart auto-tagging. That makes the higher tier more relevant when teams need signal detection and additional agent workflows; teams seeking listening alone may find the wider care system unnecessary.
Integration breadth is another consideration for larger teams: listed connections include Salesforce, Microsoft Dynamics, Zendesk, Freshdesk, HubSpot, Zoho CRM, Slack, Jira, Asana, Power BI, SAP and Tableau. The platform also states support for 1,000 integrations. Security and support signals include SOC 2, ISO 27001, GDPR and two-factor authentication, plus 24/7 support through email and documentation. According to the vendor's pricing page, both AI Pro and AI Pro Max require a quote, so buyers should expect a sales-led pricing conversation. Choose Locobuzz if social signals need to connect to structured customer-care operations and existing business systems; teams wanting a narrowly focused monitoring tool or transparent self-serve pricing should look elsewhere.
Your product? Our editors can test Locobuzz in depth and publish a review, labelled as paid · from $149/mo →
Locobuzz pricing
All 2 Locobuzz plans and prices →
Locobuzz fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Supported networks | Instagram, X/Twitter, Facebook, LinkedIn, YouTube, Reddit |
| Real-time alerts | Yes |
| Sentiment analysis | Advanced |
| History retention | Not verified |
| Monitoring queries | Not verified |
| Report exports | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS |
| Compliance & security | SOC 2, ISO 27001, GDPR, 2FA |
| Support | Email, Docs · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 1,000+ integrations: Salesforce, Microsoft Dynamics, Zendesk, Freshdesk, HubSpot, Zoho CRM … See all → |
| Pricing | Pricing on request (source) |
| Website | locobuzz.com |
| Facts checked | 24 Sep 2026 |
Locobuzz integrations
Locobuzz lists 1,000+ integrations on its own site — the 12 named here are the ones its pages call out.
- Salesforce
- Microsoft Dynamics
- Zendesk
- Freshdesk
- HubSpot
- Zoho CRM
- Slack
- Jira
- Asana
- Power BI
- SAP
- Tableau
See all Locobuzz integrations →
Alternatives to Locobuzz
- Meltwater Social ListeningBroad listening, sentiment analysis, alerts, and reporting for marketing, communications, and PR teams.9.4
- Sprinklr Social ListeningBroad, real-time listening and analysis for enterprise teams; pricing is sales-led.9.2
- Brandwatch ListenEstablished Boolean-based listening with sentiment, trends, historical searches, and alerts.9.0
See all Locobuzz alternatives →
Locobuzz vs the competition
- Locobuzz vs Meltwater Social Listening
- Locobuzz vs Sprinklr Social Listening
- Locobuzz vs Brandwatch Listen
- Locobuzz vs Quid (formerly NetBase Quid)
- Locobuzz vs Talkwalker
- Locobuzz vs Konnect Insights Social Listening
Compare Locobuzz with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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