Meltwater Social Listening

Paid#1 of 85 in Social Media Listening SoftwareSocial Media MonitoringBrand Intelligence SoftwareAI Social Listening Tools+2 more

Meltwater Social Listening: Broad listening and analysis for teams that need more than social-network monitoring. Ranked #1 of 85 in Social Media Listening Software by our editors (9.4/10); pricing: Pricing on request; best for large teams needing broad, mature listening.

9.4/10★★★★★Editor score

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Meltwater Social Listening9.4 Visit Meltwater

At a glance

• Editor score
  9.4 / 10
• Pricing
  Pricing on request
• Best for
  Large teams needing broad, mature listening
• Free plan
  No
• Social network coverage
  X, Meta (Facebook and Instagram), YouTube, TikTok, LinkedIn, Reddit, Pinterest, Snapchat, Twitch, Discord, Threads, Bluesky, WeChat, Weibo, RED (Xiaohongshu), Douyin, Toutiao, QQ, Bilibili, Youku, Naver, Kakao Talk, LINE
• Founded
  2001 · San Francisco, California, United States
• Facts checked
  19 Sep 2026

• Where it wins

  • Monitors social networks, news, forums, and Reddit across channels
  • Combines sentiment, trends, competitor analysis, alerts, and reporting
  • Offers APIs and integrations including Slack, Teams, and Power BI

• Where it doesn't

  • Pricing requires contacting sales
  • No free plan is available
  • Enterprise API and governance features are confined to the Enterprise plan

Our verdict on Meltwater Social Listening

Meltwater Social Listening is a web-based social intelligence product for marketing, communications, and PR teams that need to track conversations across social networks, news, forums, and other digital sources. It covers platforms ranging from X, Meta, and TikTok to Reddit, Threads, and Bluesky, and supports global monitoring across many countries and languages. The breadth is suited to organizations that need a shared view of brand and market conversations, rather than a tool focused only on a few social channels.

Its listening workflow goes beyond collection: AI-powered sentiment analysis and trend detection sit alongside competitor tracking, share-of-voice analysis, historical trend analysis, and real-time alerts for spikes, sentiment shifts, and keywords. Automated dashboards and executive reporting support communicating findings, while AI-assisted analysis and summaries are available through Mira. Alerts can reach Slack, Microsoft Teams, email, a mobile app, and SMS. For teams that need data in other systems, the product provides API search, streaming, analytics, and mention export, with integrations including Power BI, Data Studio, and Domo.

According to Meltwater's published plans, Starter includes social listening, alerts and reporting, and pre-built dashboards; Pro adds competitive benchmarking and custom dashboards and reporting; Enterprise adds API and MCP integrations, governance, workflows, and permissions. Pricing requires contacting sales, and there is no free plan, so buyers should expect a sales-led evaluation rather than self-serve price comparison. Large teams that need cross-channel coverage, analysis, and reporting in one product are the clearest fit. Smaller teams seeking a free tool or straightforward published pricing may prefer an alternative; teams that need custom reporting or benchmarking should compare Pro, while API and governance requirements point to Enterprise.

Your product? Our editors can test Meltwater Social Listening in depth and publish a review, labelled as paid · from $149/mo →

Meltwater Social Listening pricing

All 3 Meltwater Social Listening plans and prices →

Meltwater Social Listening fact sheet

Meltwater Social Listening integrations

Meltwater Social Listening lists 7 integrations on its own site.

• Slack
• Microsoft Teams
• Email
• Mobile app
• Power BI
• Data Studio
• Domo

Alternatives to Meltwater Social Listening

• Sprinklr Social ListeningBroad channel monitoring and analysis for enterprise teams with complex workflows.9.3
• TalkwalkerBroad social, web and visual listening with multilingual sentiment and custom-quote pricing.9.1
• Brandwatch ListenA focused listening tool for tracking mentions, sentiment, and changes in conversation volume.9.0

See all Meltwater Social Listening alternatives →

Meltwater Social Listening vs the competition

• Meltwater Social Listening vs Sprinklr Social Listening
• Meltwater Social Listening vs Talkwalker
• Meltwater Social Listening vs Brandwatch Listen
• Meltwater Social Listening vs Cision
• Meltwater Social Listening vs Nexis Newsdesk
• Meltwater Social Listening vs Pulsar

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Featured on iTechGuides

Meltwater Social Listening is listed in our Social Media Listening Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update