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Head-to-head · Social Media Listening Software

Meltwater Social Listening vs Cision

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Meltwater Social Listening #1 in Social Media Listening Software 9.4/10 Pricing on request ✓ 3 of 3 features Visit Meltwater
Cision #5 in Social Media Listening Software 8.9/10 Pricing on request ✓ 3 of 3 features Visit Cision

Meltwater Social Listening leads on 0 checks, Cision on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreMeltwater Social Listening · 9.4/10

Meltwater Social Listening scores higher on our rubric for social media listening software: 9.4 against 8.9 out of 10; our editors rank them #1 and #5.

Meltwater Social Listening is the better fit for large teams needing broad, mature listening. Cision is the better fit for mature teams combining social and traditional media.

  • Meltwater Social Listening fits best

    Large teams needing broad, mature listening

  • Cision fits best

    Mature teams combining social and traditional media

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Side by side

Feature Meltwater Social Listening 9.4/10 Visit ↗ Cision 8.9/10 Visit ↗
At a glance
Editor score 9.4 8.9
Ranking #1 in Social Media Listening Software #5 in Social Media Listening Software
Best for Large teams needing broad, mature listening Mature teams combining social and traditional media
Pricing model Paid Paid
Starting price — Pricing on request
Free plan — Not checked yet
Free trial — —
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS
Integrations 7 integrations 4 integrations
Features Meltwater Social Listening 3/3 · Cision 3/3
Web monitoring ✓ ✓
Sentiment analysis ✓ ✓
News monitoring ✓ ✓
Specs
Social network coverage X, Meta (Facebook and Instagram), YouTube, TikTok, LinkedIn, Reddit, Pinterest, Snapchat, Twitch, Discord, Threads, Bluesky, WeChat, Weibo, RED (Xiaohongshu), Douyin, Toutiao, QQ, Bilibili, Youku, Naver, Kakao Talk, LINE Facebook, Instagram, X (Twitter), YouTube, Reddit, Bluesky
Historical data Not checked yet Not checked yet
Tracked query limit Not checked yet Not checked yet
Alert channels Slack, Microsoft Teams, email, mobile app push alerts, SMS mobile, email, Slack, Microsoft Teams
Our review
Pros
  • Monitors social networks, news, forums, and Reddit across channels
  • Combines sentiment, trends, competitor analysis, alerts, and reporting
  • Offers APIs and integrations including Slack, Teams, and Power BI
  • Monitors major social networks, blogs, forums, and online news
  • Combines sentiment, competitor benchmarking, dashboards, and alerts
  • Adds publishing, reporting, and traditional media analysis
Cons
  • Pricing requires contacting sales
  • No free plan is available
  • Enterprise API and governance features are confined to the Enterprise plan
  • Pricing requires a sales consultation
  • Historical-data availability varies by media type and package
  • Social publishing may be unnecessary for monitoring-only teams
Our verdict

Meltwater Social Listening is a web-based social intelligence product for marketing, communications, and PR teams that need to track conversations across social networks, news, forums, and other digital sources. It covers platforms ranging…

Read the review →

CisionOne combines social listening with traditional media monitoring for public relations, communications, and marketing teams. It tracks conversations across Facebook, Instagram, X, YouTube, Reddit, Bluesky, blogs, forums, and online…

Read the review →
  1. Meltwater Social ListeningSocial Media Listening Software 9.4Pricing on request
  2. CisionSocial Media Listening Software 8.9Pricing on request

Strengths and trade-offs

  • Meltwater Social Listening — where it wins

    • Monitors social networks, news, forums, and Reddit across channels
    • Combines sentiment, trends, competitor analysis, alerts, and reporting
    • Offers APIs and integrations including Slack, Teams, and Power BI

    Where it doesn't

    • Pricing requires contacting sales
    • No free plan is available
    • Enterprise API and governance features are confined to the Enterprise plan
  • Cision — where it wins

    • Monitors major social networks, blogs, forums, and online news
    • Combines sentiment, competitor benchmarking, dashboards, and alerts
    • Adds publishing, reporting, and traditional media analysis

    Where it doesn't

    • Pricing requires a sales consultation
    • Historical-data availability varies by media type and package
    • Social publishing may be unnecessary for monitoring-only teams
  • Meltwater Social Listening9.4/10 · Pricing on request

    Broad listening and analysis for teams that need more than social-network monitoring.

    Visit MeltwaterFull verdict →
  • Cision8.9/10 · Pricing on request

    CisionOne brings social and traditional media monitoring into one workflow.

    Visit CisionFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update