Meltwater Social Listening vs Sprinklr Social Listening

Meltwater Social Listening9.4Visit Sprinklr Social Listening9.3Visit

Higher score Meltwater Social Listening #1 in Social Media Listening Software 9.4/10 Pricing on request ✓ 3 of 3 features Visit Meltwater

vs

Sprinklr Social Listening #2 in Social Media Listening Software 9.3/10 Pricing on request ✓ 3 of 3 features Visit Sprinklr

• Meltwater Social Listening fits best

  Large teams needing broad, mature listening

• Sprinklr Social Listening fits best

  Enterprise teams with complex workflows

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Side by side

Feature	Meltwater Social Listening 9.4/10 Visit ↗	Sprinklr Social Listening 9.3/10 Visit ↗
At a glance
Editor score	9.4	9.3
Ranking	#1 in Social Media Listening Software	#2 in Social Media Listening Software
Best for	Large teams needing broad, mature listening	Enterprise teams with complex workflows
Pricing model	Paid	Paid
Starting price	—	Pricing on request
Free plan	—	Not checked yet
Free trial	—	—
Integrations	7 integrations	9 integrations
Features Meltwater Social Listening 3/3 · Sprinklr Social Listening 3/3
Web monitoring	✓	✓
Sentiment analysis	✓	✓
News monitoring	✓	✓
Specs
Social network coverage	X, Meta (Facebook and Instagram), YouTube, TikTok, LinkedIn, Reddit, Pinterest, Snapchat, Twitch, Discord, Threads, Bluesky, WeChat, Weibo, RED (Xiaohongshu), Douyin, Toutiao, QQ, Bilibili, Youku, Naver, Kakao Talk, LINE	Facebook, Instagram, X (Twitter), LinkedIn, YouTube, TikTok, Pinterest, Reddit, Google Business Profile, WhatsApp, LINE, WeChat
Historical data	Not checked yet	Not checked yet
Tracked query limit	Not checked yet	Not checked yet
Alert channels	Slack, Microsoft Teams, email, mobile app push alerts, SMS	email, Slack, platform notifications, mobile notifications
Our review
Pros	Monitors social networks, news, forums, and Reddit across channels Combines sentiment, trends, competitor analysis, alerts, and reporting Offers APIs and integrations including Slack, Teams, and Power BI	Monitors conversations across 30+ social, messaging and digital channels Combines Boolean queries with sentiment, emotion, urgency and intent analysis Connects alerts and reporting to Slack and enterprise systems
Cons	Pricing requires contacting sales No free plan is available Enterprise API and governance features are confined to the Enterprise plan	Pricing requires contacting sales Configurable queries and dashboards may be more than smaller teams need Enterprise integrations may not suit teams seeking a lightweight standalone tool
Our verdict	Meltwater Social Listening is a web-based social intelligence product for marketing, communications, and PR teams that need to track conversations across social networks, news, forums, and other digital sources. It covers platforms ranging… Read the review →	Sprinklr Social Listening monitors and analyzes conversations about brands, products, competitors and markets across social networks, websites, news sources, forums, reviews and other digital channels. It is aimed at enterprise teams that… Read the review →

Strengths and trade-offs

• Meltwater Social Listening — where it wins

  • Monitors social networks, news, forums, and Reddit across channels
  • Combines sentiment, trends, competitor analysis, alerts, and reporting
  • Offers APIs and integrations including Slack, Teams, and Power BI

  Where it doesn't

  • Pricing requires contacting sales
  • No free plan is available
  • Enterprise API and governance features are confined to the Enterprise plan

• Sprinklr Social Listening — where it wins

  • Monitors conversations across 30+ social, messaging and digital channels
  • Combines Boolean queries with sentiment, emotion, urgency and intent analysis
  • Connects alerts and reporting to Slack and enterprise systems

  Where it doesn't

  • Pricing requires contacting sales
  • Configurable queries and dashboards may be more than smaller teams need
  • Enterprise integrations may not suit teams seeking a lightweight standalone tool

• Meltwater Social Listening9.4/10 · Pricing on request

  Broad listening and analysis for teams that need more than social-network monitoring.

  Visit MeltwaterFull verdict →
• Sprinklr Social Listening9.3/10 · Pricing on request

  Broad channel monitoring and analysis for enterprise teams with complex workflows.

  Visit SprinklrFull verdict →