Sprinklr Social Listening vs Talkwalker

Sprinklr Social Listening9.3Visit Talkwalker9.1Visit

Higher score Sprinklr Social Listening #2 in Social Media Listening Software 9.3/10 Pricing on request ✓ 3 of 3 features Visit Sprinklr

vs

Talkwalker #3 in Social Media Listening Software 9.1/10 Pricing on request ✓ 3 of 3 features Visit Talkwalker

• Sprinklr Social Listening fits best

  Enterprise teams with complex workflows

• Talkwalker fits best

  Global brands needing visual and multilingual listening

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Side by side

Feature	Sprinklr Social Listening 9.3/10 Visit ↗	Talkwalker 9.1/10 Visit ↗
At a glance
Editor score	9.3	9.1
Ranking	#2 in Social Media Listening Software	#3 in Social Media Listening Software
Best for	Enterprise teams with complex workflows	Global brands needing visual and multilingual listening
Pricing model	Paid	Paid
Starting price	Pricing on request	—
Free plan	Not checked yet	—
Free trial	—	—
Integrations	9 integrations	1 integrations
Features Sprinklr Social Listening 3/3 · Talkwalker 3/3
Web monitoring	✓	✓
Sentiment analysis	✓	✓
News monitoring	✓	✓
Specs
Social network coverage	Facebook, Instagram, X (Twitter), LinkedIn, YouTube, TikTok, Pinterest, Reddit, Google Business Profile, WhatsApp, LINE, WeChat	Facebook, Instagram, X, LinkedIn, YouTube, TikTok, Pinterest, Bluesky, Snapchat, Twitch, LINE, Reddit, Weibo, Truth Social
Historical data	Not checked yet	Not checked yet
Tracked query limit	Not checked yet	Not checked yet
Alert channels	email, Slack, platform notifications, mobile notifications	Email inbox
Our review
Pros	Monitors conversations across 30+ social, messaging and digital channels Combines Boolean queries with sentiment, emotion, urgency and intent analysis Connects alerts and reporting to Slack and enterprise systems	Monitors 30+ social networks alongside broad web and media sources Analyzes sentiment in 127+ languages and supports visual listening Offers AI analysis, historical trends, alerts and custom dashboards
Cons	Pricing requires contacting sales Configurable queries and dashboards may be more than smaller teams need Enterprise integrations may not suit teams seeking a lightweight standalone tool	No free plan or publicly listed prices; quotes require sales contact Higher tiers gate additional result volume, topics and governance Available on web, with Hootsuite listed as an integration
Our verdict	Sprinklr Social Listening monitors and analyzes conversations about brands, products, competitors and markets across social networks, websites, news sources, forums, reviews and other digital channels. It is aimed at enterprise teams that… Read the review →	Talkwalker, now branded as Lumen by Talkwalker, is an enterprise social listening and consumer intelligence platform for brands and organizations. It suits marketing, communications, research and customer-experience teams that need to… Read the review →

Strengths and trade-offs

• Sprinklr Social Listening — where it wins

  • Monitors conversations across 30+ social, messaging and digital channels
  • Combines Boolean queries with sentiment, emotion, urgency and intent analysis
  • Connects alerts and reporting to Slack and enterprise systems

  Where it doesn't

  • Pricing requires contacting sales
  • Configurable queries and dashboards may be more than smaller teams need
  • Enterprise integrations may not suit teams seeking a lightweight standalone tool

• Talkwalker — where it wins

  • Monitors 30+ social networks alongside broad web and media sources
  • Analyzes sentiment in 127+ languages and supports visual listening
  • Offers AI analysis, historical trends, alerts and custom dashboards

  Where it doesn't

  • No free plan or publicly listed prices; quotes require sales contact
  • Higher tiers gate additional result volume, topics and governance
  • Available on web, with Hootsuite listed as an integration

• Sprinklr Social Listening9.3/10 · Pricing on request

  Broad channel monitoring and analysis for enterprise teams with complex workflows.

  Visit SprinklrFull verdict →
• Talkwalker9.1/10 · Pricing on request

  Broad social, web and visual listening with multilingual sentiment and custom-quote pricing.

  Visit TalkwalkerFull verdict →