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Head-to-head · Social Media Listening Software

Cision vs Konnect Insights Social Listening

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Cision #5 in Social Media Listening Software 8.9/10 Pricing on request ✓ 3 of 3 features Visit Cision
Konnect Insights Social Listening #8 in Social Media Listening Software 7.7/10 Paid ✓ 3 of 3 features Visit site

Cision leads on 0 checks, Konnect Insights Social Listening on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreCision · 8.9/10

Cision scores higher on our rubric for social media listening software: 8.9 against 7.7 out of 10; our editors rank them #5 and #8.

Cision is the better fit for mature teams combining social and traditional media. Konnect Insights Social Listening is the better fit for budget-conscious teams needing broad monitoring.

  • Cision fits best

    Mature teams combining social and traditional media

  • Konnect Insights Social Listening fits best

    Budget-conscious teams needing broad monitoring

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Side by side

Feature Cision 8.9/10 Visit ↗ Konnect Insights Social Listening 7.7/10 Visit ↗
At a glance
Editor score 8.9 7.7
Ranking #5 in Social Media Listening Software #8 in Social Media Listening Software
Best for Mature teams combining social and traditional media Budget-conscious teams needing broad monitoring
Pricing model Paid Paid
Starting price Pricing on request $39/user/mo
Free plan Not checked yet —
Free trial — —
Deployment Cloud, Mobile Cloud
Platforms Web, iOS Web
Integrations 4 integrations 1,000+ integrations
Features Cision 3/3 · Konnect Insights Social Listening 3/3
Web monitoring ✓ ✓
Sentiment analysis ✓ ✓
News monitoring ✓ ✓
Specs
Social network coverage Facebook, Instagram, X (Twitter), YouTube, Reddit, Bluesky Instagram, X, Facebook, LinkedIn, YouTube, Pinterest, Threads, Reddit, TikTok
Historical data Not checked yet Not checked yet
Tracked query limit Not checked yet Not checked yet
Alert channels mobile, email, Slack, Microsoft Teams ticketing
Our review
Pros
  • Monitors major social networks, blogs, forums, and online news
  • Combines sentiment, competitor benchmarking, dashboards, and alerts
  • Adds publishing, reporting, and traditional media analysis
  • Monitors social, news, blogs, forums, reviews, and podcasts
  • Combines sentiment, share of voice, benchmarking, and historical analysis
  • Routes alerts into ticketing workflows and connects with major CRM tools
Cons
  • Pricing requires a sales consultation
  • Historical-data availability varies by media type and package
  • Social publishing may be unnecessary for monitoring-only teams
  • Annual billing is required for the listed monthly per-user prices
  • Historical data availability varies by use case and platform
  • Web access only, with no free plan
Our verdict

CisionOne combines social listening with traditional media monitoring for public relations, communications, and marketing teams. It tracks conversations across Facebook, Instagram, X, YouTube, Reddit, Bluesky, blogs, forums, and online…

Read the review →

Konnect Insights Social Listening monitors brand, competitor, and industry conversations across social networks, news sites, blogs, forums, review platforms, and podcasts. It is aimed at enterprise brands and teams working in customer…

Read the review →
  1. CisionSocial Media Listening Software 8.9Pricing on request
  2. Konnect Insights Social ListeningSocial Media Listening Software 7.7Paid

Strengths and trade-offs

  • Cision — where it wins

    • Monitors major social networks, blogs, forums, and online news
    • Combines sentiment, competitor benchmarking, dashboards, and alerts
    • Adds publishing, reporting, and traditional media analysis

    Where it doesn't

    • Pricing requires a sales consultation
    • Historical-data availability varies by media type and package
    • Social publishing may be unnecessary for monitoring-only teams

  • Konnect Insights Social Listening — where it wins

    • Monitors social, news, blogs, forums, reviews, and podcasts
    • Combines sentiment, share of voice, benchmarking, and historical analysis
    • Routes alerts into ticketing workflows and connects with major CRM tools

    Where it doesn't

    • Annual billing is required for the listed monthly per-user prices
    • Historical data availability varies by use case and platform
    • Web access only, with no free plan
  • Cision8.9/10 · Pricing on request

    CisionOne brings social and traditional media monitoring into one workflow.

    Visit CisionFull verdict →
  • Konnect Insights Social Listening7.7/10 · Paid

    Broad social and web monitoring with analytics, alerts, and workflow integrations.

    Visit siteFull verdict →

More comparisons

All social media listening software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update