Critical Mention
Critical Mention: Combines social listening with online news and broadcast monitoring in one platform. Ranked #49 of 85 in Social Media Listening Software by our editors (3.6/10); pricing: Pricing on request; best for organizations monitoring social and broadcast coverage.
At a glance
- Editor score3.6 / 10
- PricingPricing on request
- Best forOrganizations monitoring social and broadcast coverage
- Social network coverageFacebook, YouTube, Instagram, Twitter/X; Onclusive Social also mentions TikTok, LinkedIn, and Threads
- Founded2002
- Facts checked19 Sep 2026
Where it wins
- Monitors social media, online news, television, and radio
- Combines sentiment, share-of-voice metrics, alerts, and reporting
- Provides archive search and API access to content and metadata
Where it doesn't
- Social coverage names fewer networks than Onclusive Social
- Pricing is customized and requires contacting sales
- Integrations listed are limited to Google Analytics and Slack via RSS
Our verdict on Critical Mention
Critical Mention is a cloud-based media monitoring and social listening platform for public relations, communications, marketing, agencies, brands, and public-sector organizations. It brings social media, online news, television, and radio coverage into a single monitoring workflow, with podcasts and licensed content also described as tracked. Communications teams looking to follow coverage across social and broadcast channels are its clearest fit; teams focused on a wider range of social networks may prefer to compare alternatives.
Its breadth across media is the defining strength. Real-time keyword and media searches are paired with sentiment analysis, share-of-voice and audience-value metrics, custom dashboards and reports, email alerts, and daily digests. Archive search supports historical coverage, while the vendor says search results are available for up to 26 months. API access covers content, metadata, and archives. That combination suits teams that need reporting on both social discussion and traditional media, rather than a tool centered only on social channels.
Platform fit is more focused: listed integrations include Google Analytics and Slack via RSS, and the social networks named are Facebook, YouTube, Instagram, and Twitter/X. Onclusive Social also mentions TikTok, LinkedIn, and Threads, so organizations that prioritize those channels should compare coverage before choosing. According to the vendor's pricing approach, pricing is customized and requires contacting sales; this may suit organizations evaluating a tailored monitoring package, but makes it harder to compare costs without a sales conversation. Critical Mention launched in 2002 and was acquired by Onclusive in 2022. Choose it for combined social, online news, and broadcast monitoring; look elsewhere if broad social-network reach is the main requirement.
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Critical Mention pricing
Critical Mention fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Social network coverage | Facebook, YouTube, Instagram, Twitter/X; Onclusive Social also mentions TikTok, LinkedIn, and Threads |
| Web monitoring | Yes |
| Sentiment analysis | Yes |
| Historical data | Not verified |
| Tracked query limit | Not verified |
| News monitoring | Yes |
| Alert channels | email, RSS |
| Deployment | Cloud |
| Platforms | Web |
| Integrations | 2 integrations: Google Analytics, Slack via RSS |
| Pricing | Pricing on request (source) |
| Website | criticalmention.com |
| Facts checked | 19 Sep 2026 |
Critical Mention integrations
Critical Mention lists 2 integrations on its own site.
- Google Analytics
- Slack via RSS
Alternatives to Critical Mention
- Meltwater Social ListeningBroad listening and analysis for teams that need more than social-network monitoring.9.4
- Sprinklr Social ListeningBroad channel monitoring and analysis for enterprise teams with complex workflows.9.3
- TalkwalkerBroad social, web and visual listening with multilingual sentiment and custom-quote pricing.9.1
See all Critical Mention alternatives →
Also Ranked In
Critical Mention is ranked in 6 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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