ListenFirst
ListenFirst: Cross-channel social intelligence paired with managed measurement and consulting. Ranked #44 of 85 in Social Media Listening Software by our editors (4.1/10); pricing: Pricing on request; best for enterprise teams seeking managed social measurement.
At a glance
- Editor score4.1 / 10
- PricingPricing on request
- Best forEnterprise teams seeking managed social measurement
- Social network coverageFacebook, Twitter, Instagram, TikTok, Reddit, LinkedIn, YouTube
- Founded2012 · New York, NY, United States
- Facts checked19 Sep 2026
Where it wins
- Analyzes paid, owned, and earned social activity across channels
- Combines sentiment analysis, benchmarking, and historical reporting
- Offers managed measurement, research, and consulting services
Where it doesn't
- Pricing is handled through contact with sales
- The platform is web-based
- Its enterprise and managed-services focus may not suit teams seeking a lightweight tool
Our verdict on ListenFirst
ListenFirst combines social media analytics with managed measurement, research, and consulting services. It is designed for enterprise brands and marketers who need to understand social activity across paid, owned, and earned channels, as well as teams that want industry-specialized analysts involved in measurement and reporting. Its coverage spans Facebook, Twitter, Instagram, TikTok, Reddit, LinkedIn, and YouTube, with reporting available at enterprise, brand, product, and individual-post levels. That breadth makes it relevant for organizations comparing activity across networks rather than monitoring a single account or channel.
The platform brings several analysis methods into the same workflow: teams can listen for topics, brands, and products; examine sentiment and emotional sentiment; and track competitive and industry benchmarks. Configurable dashboards and visualizations support reporting, while historical trend and campaign reporting helps teams review activity over time. ListenFirst also offers machine-learning-based Instant Insights. These features suit teams that need both ongoing social measurement and contextual analysis, especially when results must be reported at different organizational levels. Google Data Studio and Tableau integrations connect its reporting to those tools, making them relevant considerations for teams with an established reporting environment.
ListenFirst operates on a contact-sales pricing model, so buyers should expect to discuss an enterprise engagement rather than select from published plan tiers. Its web platform and managed-services emphasis may be a good fit for teams that value analyst support alongside software, but less suitable for organizations seeking a lightweight self-service listening tool or a public, plan-based buying process. Choose it when cross-channel analysis, benchmarking, and managed measurement are central needs; consider another option if a simpler tool or straightforward plan selection matters more.
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ListenFirst pricing
ListenFirst fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Social network coverage | Facebook, Twitter, Instagram, TikTok, Reddit, LinkedIn, YouTube |
| Web monitoring | Not verified |
| Sentiment analysis | Yes |
| Historical data | Not verified |
| Tracked query limit | Not verified |
| News monitoring | Not verified |
| Alert channels | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Integrations | 2 integrations: Google Data Studio, Tableau |
| Pricing | Pricing on request |
| Website | listenfirstmedia.com |
| Facts checked | 19 Sep 2026 |
ListenFirst integrations
ListenFirst lists 2 integrations on its own site.
- Google Data Studio
- Tableau
Alternatives to ListenFirst
- Meltwater Social ListeningBroad listening and analysis for teams that need more than social-network monitoring.9.4
- Sprinklr Social ListeningBroad channel monitoring and analysis for enterprise teams with complex workflows.9.3
- TalkwalkerBroad social, web and visual listening with multilingual sentiment and custom-quote pricing.9.1
See all ListenFirst alternatives →
Also Ranked In
ListenFirst is ranked in 3 of our directories.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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