Isentia
Isentia: A broad media intelligence platform with strong monitoring depth and contact-sales pricing. Ranked #9 of 85 in Social Media Listening Software by our editors (7.6/10); pricing: Pricing on request; best for media monitoring teams needing mobile access.
At a glance
- Editor score7.6 / 10
- PricingPricing on request
- Best forMedia monitoring teams needing mobile access
- Social network coverageFacebook, Twitter, YouTube, Instagram, Tumblr, Reddit
- Founded1982 · Sydney, New South Wales, Australia
- Facts checked22 Sep 2026
Where it wins
- Monitors social, online, print, television, and radio coverage
- Tracks keywords, hashtags, handles, emojis, sentiment, and influencers
- Offers alerts, dashboards, reports, and mobile access across iOS and Android
Where it doesn't
- Requires a sales conversation before purchase
- May be broader than teams needing social-only monitoring
- Historical-data and query-limit details vary by paid tier
Our verdict on Isentia
Isentia is a cloud-based media monitoring and intelligence platform for communications, marketing, government, agency, legal, research, and other business teams. It brings together social monitoring across Facebook, Twitter, YouTube, Instagram, Tumblr, and Reddit with online news, print, television, and radio coverage. Teams can track keywords, hashtags, handles, and emojis, then use sentiment analysis, influencer and engagement analysis, alerts, dashboards, and reporting to organize coverage. The platform is available on the web, iOS, and Android, making it a fit for media monitoring teams that need access beyond a desktop.
Its main strength is breadth across channels and media formats. Alongside social and web monitoring, Isentia includes voice-to-text and embedded broadcast playback for television and radio coverage. Real-time alerts and customizable notifications, including push notifications, support timely response, while customizable reports and analytics dashboards give teams ways to present findings. The mobile apps add save, search, sharing, and reporting tools, extending core monitoring workflows to iOS and Android.
Isentia uses a contact-sales pricing model, so buying starts with a quotation rather than a published self-serve plan. That approach may suit organisations ranging from small businesses to large enterprises that need a tailored media intelligence service, but it gives buyers less immediate visibility into plan boundaries before speaking with sales. Teams wanting social-only monitoring may find its inclusion of print, television, radio, and online news broader than necessary. Choose Isentia when cross-media coverage, broadcast context, automated sentiment, and mobile access matter together; consider a narrower social listening product when the requirement is limited to selected social networks and a simpler purchasing path.
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Isentia pricing
Isentia fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Social network coverage | Facebook, Twitter, YouTube, Instagram, Tumblr, Reddit |
| Web monitoring | Yes |
| Sentiment analysis | Yes |
| Historical data | Not verified |
| Tracked query limit | Not verified |
| News monitoring | Yes |
| Alert channels | push notifications |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | ISO 27001, GDPR |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request (source) |
| Website | isentia.com |
| Facts checked | 22 Sep 2026 |
Alternatives to Isentia
- Meltwater Social ListeningBroad listening and analysis for teams that need more than social-network monitoring.9.4
- Sprinklr Social ListeningBroad channel monitoring and analysis for enterprise teams with complex workflows.9.3
- TalkwalkerBroad social, web and visual listening with multilingual sentiment and custom-quote pricing.9.1
See all Isentia alternatives →
Also Ranked In
Isentia is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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