Isentia review
A broad media intelligence platform with strong monitoring depth and contact-sales pricing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Isentia is a cloud-based media monitoring and intelligence platform for communications, marketing, government, agency, legal, research, and other business teams. It brings together social monitoring across Facebook, Twitter, YouTube, Instagram, Tumblr, and Reddit with online news, print, television, and radio coverage. Teams can track keywords, hashtags, handles, and emojis, then use sentiment analysis, influencer and engagement analysis, alerts, dashboards, and reporting to organize coverage. The platform is available on the web, iOS, and Android, making it a fit for media monitoring teams that need access beyond a desktop.
Its main strength is breadth across channels and media formats. Alongside social and web monitoring, Isentia includes voice-to-text and embedded broadcast playback for television and radio coverage. Real-time alerts and customizable notifications, including push notifications, support timely response, while customizable reports and analytics dashboards give teams ways to present findings. The mobile apps add save, search, sharing, and reporting tools, extending core monitoring workflows to iOS and Android.
Isentia uses a contact-sales pricing model, so buying starts with a quotation rather than a published self-serve plan. That approach may suit organisations ranging from small businesses to large enterprises that need a tailored media intelligence service, but it gives buyers less immediate visibility into plan boundaries before speaking with sales. Teams wanting social-only monitoring may find its inclusion of print, television, radio, and online news broader than necessary. Choose Isentia when cross-media coverage, broadcast context, automated sentiment, and mobile access matter together; consider a narrower social listening product when the requirement is limited to selected social networks and a simpler purchasing path.
Isentia pros and cons
- Where it wins
- Monitors social, online, print, television, and radio coverage
- Tracks keywords, hashtags, handles, emojis, sentiment, and influencers
- Offers alerts, dashboards, reports, and mobile access across iOS and Android
- Where it doesn't
- Requires a sales conversation before purchase
- May be broader than teams needing social-only monitoring
- Historical-data and query-limit details vary by paid tier
Isentia fact sheet, pricing and score →
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