Best Virtually OnSite Alternatives in 2026
The top Virtually OnSite alternatives are SightCall Remote Visual Support, Salesforce Visual Remote Assistant and XMReality Remote Guidance: 14 remote video support software our editors would look at instead of Virtually OnSite, in our ranking order.
Virtually OnSite: App-free customer video sessions with annotations and saved records, from $24 per month. Where it falls short: there is no ongoing free plan; the trial lasts 14 days or 15 sessions..
Switching from Virtually OnSite? For most remote video support software buyers the best Virtually OnSite alternative is SightCall Remote Visual Support, built for enterprise teams needing broad visual-support workflows. On a budget, GoShowMe starts at $19/seat/mo, against $24/mo for Virtually OnSite.
Why People Look for a Virtually OnSite Alternative
- There is no ongoing free plan; the trial lasts 14 days or 15 sessions
- The Solo plan’s saved session history is limited to 90 days
- Support is listed through email, with no other support channel specified
- No co-browsing — 2 of the alternatives below have it
- Paid from $24/user/mo — GoShowMe is $19/user/mo
Quick Picks by What You Need
- Best overallSightCall Remote Visual Support8.9
Enterprise teams needing broad visual-support workflows
Visit SightCall Remote Visual Support - Lowest priceGoShowMe7.6
Paid plans from $19/seat/mo
Visit GoShowMe - Best for co-browsingSightCall Remote Visual Support8.9
Co-browsing (Virtually OnSite: no)
Visit SightCall Remote Visual Support
All 14 Virtually OnSite Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forEnterprise teams needing broad visual-support workflows
- Better than Virtually OnSite:
- Co-browsing
- Editor score 8.9 vs 7.7
Broad video, AR and workflow integrations for enterprise visual support.
- Co-browsing
8.9/10★★★★☆Visit SightCall -
Best forSalesforce-centric service and field teams
- Better than Virtually OnSite:
- Editor score 8.6 vs 7.7
A Salesforce add-on for live visual support, priced at $50 per user monthly, billed annually.
8.6/10★★★★☆Visit Salesforce -
Best forTeams needing remote guidance with integrations and AI
- Better than Virtually OnSite:
- Editor score 8.4 vs 7.7
Link-based visual support with AR guidance, recordings and AI tools.
8.4/10★★★★☆Visit XMReality -
Best forLarge field-service operations, not video-support buyers
- Better than Virtually OnSite:
- Editor score 7.9 vs 7.7
A broad enterprise FSM suite, but not a dedicated remote video support tool.
7.9/10★★★★☆Visit IFS -
Best forTeams needing app-free support with CRM connections
- Better than Virtually OnSite:
- Co-browsing
- Editor score 7.9 vs 7.7
App-free visual support with screen sharing, markup, OCR, and CRM integrations.
- Co-browsing
7.9/10★★★★☆Visit Blitzz -
Best forField teams needing capture, OCR, and inspection tools
- Better than Virtually OnSite:
- Editor score 7.8 vs 7.7
Browser-based video support with inspection tools, from $29 per month.
7.8/10★★★★☆Visit OnSight RVX -
Best forTechnicians needing simple mobile visual inspections
- Better than Virtually OnSite:
- Paid from: $19/user/mo vs $24/user/mo
A focused mobile inspection tool with voice, annotations, and AI frame analysis.
- Browser-based sessions
- Live video sessions
- Live annotations
7.6/10★★★★☆Visit GoShowMe -
Best forField teams using smart glasses for expert guidance
Live video, AR guidance and smart-glasses support for remote field assistance.
- Session recording
7.4/10★★★★☆Visit VSight -
Best forTeams prioritizing recorded customer-camera sessions
Guide customer-camera sessions with live video, annotations, snapshots and recordings.
7.3/10★★★★☆Visit Viewabo -
Best forTeams wanting screen sharing and self-hosting options
A cross-platform visual support tool with screen sharing and self-hosting for paid teams.
7.2/10★★★★☆Visit site -
Best forTeams seeking a simple AR-guidance tool
Live sessions and AR overlays help support teams guide customers remotely.
- Live video sessions
- Live annotations
6.9/10★★★☆☆Visit Grypp -
Best forTeams handling visual support with AI assistance
Remote troubleshooting with guided video, OCR, and knowledge-base assistance.
- Browser-based sessions
- Live video sessions
- Live annotations
6.8/10★★★☆☆Visit site -
Best forSalesforce teams focused on telephony, not video support
A Salesforce-centered cloud phone system, not a remote video support tool.
6.6/10★★★☆☆Visit Natterbox -
Best forTeams exploring visual assistance for customer support
A cloud, web-based visual-assistance product with pricing by sales contact.
6.0/10★★★☆☆Visit SupportGenie
Virtually OnSite Alternatives: Common Questions
What is the best alternative to Virtually OnSite?
SightCall Remote Visual Support: #1 in our Remote Video Support Software ranking, with an editor score of 8.9 out of 10. Broad video, AR and workflow integrations for enterprise visual support.
What is the cheapest paid alternative to Virtually OnSite?
Of the alternatives here that publish a price, GoShowMe starts lowest, at $19/seat/mo.
Why do people look for Virtually OnSite alternatives?
There is no ongoing free plan; the trial lasts 14 days or 15 sessions; The Solo plan’s saved session history is limited to 90 days; Support is listed through email, with no other support channel specified.
How do I switch from Virtually OnSite?
Export your data from Virtually OnSite (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Virtually OnSite.
How to Switch from Virtually OnSite
- Export your data from Virtually OnSite (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Virtually OnSite.
Virtually OnSite vs Each Alternative
| # | Tool | Free plan | Paid from | Score |
|---|---|---|---|---|
| 7 | Virtually OnSite | No | $24/mo | 7.7 |
| 1 | SightCall Remote Visual Support | 8.9 | ||
| 2 | Salesforce Visual Remote Assistant | No | $50/user/mo | 8.6 |
| 3 | XMReality Remote Guidance | No | $35/user/mo | 8.4 |
| 4 | IFS Cloud Field Service Management | 7.9 | ||
| 5 | Blitzz Visual Remote Assistance | No | $35/user/mo | 7.9 |
| 6 | OnSight RVX | No | $29/mo | 7.8 |
| 7 | GoShowMe | No | $19/seat/mo | 7.6 |
| 8 | VSight Remote | 7.4 | ||
| 9 | Viewabo | No | $948/yr | 7.3 |
| 10 | Visual Assistance | No | 800 NZD/yr | 7.2 |
| 11 | Grypp VideoAssist | 6.9 | ||
| 12 | Virtual Support Pro | No | 6.8 | |
| 13 | Natterbox | No | $82/user/mo | 6.6 |
| 14 | SupportGenie Visual Assistance | 6.0 |
Head-to-Head
- Virtually OnSite vs SightCall Remote Visual Support
- Virtually OnSite vs Salesforce Visual Remote Assistant
- Virtually OnSite vs XMReality Remote Guidance
- Virtually OnSite vs IFS Cloud Field Service Management
- Virtually OnSite vs Blitzz Visual Remote Assistance
- Virtually OnSite vs OnSight RVX
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update