Viewabo
Viewabo: A focused visual-support tool for guiding customers through physical-product issues. Ranked #20 of 26 in Video Customer Support Software by our editors (7.0/10); pricing: 14-day trial; best for teams needing simple camera-based visual support.
At a glance
- Editor score7.0 / 10
- Pricing14-day trial
- Best forTeams needing simple camera-based visual support
- Free planNo
- Paid from$948/yr
- Facts checked20 Sep 2026
Where it wins
- Live smartphone video without requiring a customer app or account
- Cursor guidance, snapshots, annotations, pause mode, and two-way audio
- Automatic recordings with downloads and secure sharing
Where it doesn't
- No free plan is available
- The 14-day trial is limited to 10 sessions
- The product is focused on visual support rather than broader support workflows
Our verdict on Viewabo
Viewabo is a browser-based visual support platform for product, hardware, field-service, warranty, installation, and technical support teams. Agents send a customer a link and can view live video from the customer’s smartphone camera without requiring an app or account. Sessions work across web, iOS, and Android, making the product suited to situations where seeing the physical issue matters more than exchanging written instructions.
Pricing is based on usage rather than seats, and every self-service plan includes unlimited seats. Starter costs $79 per month when billed annually, or $99 per month with monthly billing, and includes 50 sessions per month plus 90 days of recording retention. Growth costs $2388 per year or $249 per month and raises usage to 150 sessions per month with 180 days of retention. Scale costs $4788 per year or $499 per month, includes 500 sessions per month, and retains recordings for 365 days. The published plans show a 14-day trial with 10 sessions and no credit card requirement.
The product’s strongest fit is visual diagnosis: agents can guide a customer’s view with a shared cursor, freeze the stream with pause mode, capture snapshots, add rectangular on-screen annotations, and communicate with two-way audio. Automatic recording supports later review, while downloads and secure share links help teams distribute session records. Viewabo should suit organizations that troubleshoot physical products or assess whether an on-site visit is necessary. Teams seeking a wider support suite or a broader workflow focus may prefer a different category of tool.
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Viewabo pricing
All 3 Viewabo plans and prices →
Viewabo fact sheet
| Free plan | No |
|---|---|
| Paid from | $948/yr |
| Screen sharing | Not verified |
| Co-browsing | Not verified |
| Visual annotation | Yes |
| Video recording | Yes |
| Included agent seats | Not verified |
| Customer platforms | Web_mobile |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Browser extension |
| Platforms | Web, iOS, Android |
| Support | Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | 14-day trial (source) |
| Website | viewabo.com |
| Facts checked | 20 Sep 2026 |
Alternatives to Viewabo
- SightCall Remote Visual SupportEnterprise visual support with video, AR guidance, co-browsing, and service-system integrations.9.4
- LiveCallA capable free starting point for teams offering video and audio support.9.2
- Blitzz Visual Remote AssistanceA focused visual support platform with app-free calls, collaboration tools, and business integrations.9.0
See all Viewabo alternatives →
Also Ranked In
Viewabo is ranked in 2 of our directories.
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Featured on iTechGuides
Viewabo is listed in our Video Customer Support Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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