SightCall Remote Visual Support
SightCall Remote Visual Support: Enterprise visual support with video, AR guidance, co-browsing, and service-system integrations. Ranked #1 of 26 in Video Customer Support Software by our editors (9.4/10); pricing: Pricing on request; best for enterprise visual support across channels.
At a glance
- Editor score9.4 / 10
- PricingPricing on request
- Best forEnterprise visual support across channels
- Co-browsingYes
- Founded2008 · Redwood City, California, United States
- Facts checked20 Sep 2026
Where it wins
- Live HD video with AR guidance, annotations, and screen sharing
- Co-browsing, recording, OCR, barcode scanning, and media sharing
- Integrates with Salesforce, Zendesk, ServiceNow, and contact centers
Where it doesn't
- Pricing requires a sales conversation
- Video recording is an add-on
- The broad feature set may exceed simple support needs
Our verdict on SightCall Remote Visual Support
SightCall Remote Visual Support is a visual assistance platform for customer service, field service, insurance, healthcare, and technical support teams. It connects customers, agents, technicians, and experts through live HD video, augmented-reality guidance, screen sharing, image capture, annotations, barcode scanning, chat, and session recording. Customers can join from a mobile browser without downloading software, while agents can work through web, Windows, macOS, iOS, Android, or a Chrome extension. An API is also available for connecting the platform with other systems.
Pricing is sales-led: the published plans direct prospective customers to get in touch rather than presenting a monetary plan structure. Video recording is listed as an add-on. The platform’s ecosystem fit is a major strength, with integrations for Salesforce, Microsoft Dynamics 365, Zendesk, SAP Field Service Management, ServiceNow, Outlook, Genesys, NICE, Five9, Guidewire, RealWear, and Vuzix. That range supports customer-service, contact-center, field-service, and assisted-reality workflows without limiting teams to a single operating environment.
Its standout capability is the combination of real-time visual diagnosis and guided resolution. AR annotations, co-browsing, screencasting, OCR, barcode scanning, photo capture, media sharing, multiparty sessions, live chat, and voice-to-text translation cover cases where a text or voice exchange does not provide enough context. SightCall is a strong fit for enterprises that need visual support across channels and want connections to CRM, contact-center, or field-service systems. Teams seeking a simpler, narrowly focused video support tool may find this wider feature set and sales process unnecessary.
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SightCall Remote Visual Support pricing
SightCall Remote Visual Support fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Screen sharing | Yes |
| Co-browsing | Yes |
| Visual annotation | Yes |
| Video recording | Yes |
| Included agent seats | Not verified |
| Customer platforms | Web_mobile |
| Deployment | Cloud, Desktop, Mobile, Browser extension |
| Platforms | Web, Windows, macOS, iOS, Android, Chrome extension |
| Compliance & security | SOC 2, GDPR, HIPAA, SSO/SAML |
| Support | Docs |
| Built for | Enterprise (editorial estimate) |
| Integrations | 12 integrations: Salesforce, Microsoft Dynamics 365, Zendesk, SAP Field Service Management, ServiceNow, Outlook … See all → |
| Pricing | Pricing on request (source) |
| Website | sightcall.com |
| Facts checked | 20 Sep 2026 |
SightCall Remote Visual Support integrations
SightCall Remote Visual Support lists 12 integrations on its own site.
- Salesforce
- Microsoft Dynamics 365
- Zendesk
- SAP Field Service Management
- ServiceNow
- Outlook
- Genesys
- NICE
- Five9
- Guidewire
- RealWear
- Vuzix
See all SightCall Remote Visual Support integrations →
Alternatives to SightCall Remote Visual Support
- LiveCallA capable free starting point for teams offering video and audio support.9.2
- Blitzz Visual Remote AssistanceA focused visual support platform with app-free calls, collaboration tools, and business integrations.9.0
- SurflyA strong fit for teams that need free co-browsing with video, sharing, and contact-center integrations.8.9
See all SightCall Remote Visual Support alternatives →
SightCall Remote Visual Support vs the competition
- SightCall Remote Visual Support vs LiveCall
- SightCall Remote Visual Support vs Blitzz Visual Remote Assistance
- SightCall Remote Visual Support vs Surfly
- SightCall Remote Visual Support vs Recursive Labs Visual Engagement Platform
- SightCall Remote Visual Support vs ViiBE
- SightCall Remote Visual Support vs Cobrowse.io
Compare SightCall Remote Visual Support with any tool side by side →
Also Ranked In
SightCall Remote Visual Support is ranked in 3 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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