GoShowMe
GoShowMe: A focused mobile inspection tool with voice, annotations, and AI frame analysis. Ranked #8 of 15 in Remote Video Support Software by our editors (7.6/10); pricing: 14-day trial; best for technicians needing simple mobile visual inspections.
At a glance
- Editor score7.6 / 10
- Pricing14-day trial
- Best forTechnicians needing simple mobile visual inspections
- Free planNo
- Paid from$19/seat/mo
- Live video sessionsYes
- Facts checked24 Sep 2026
Where it wins
- One-time links let customers join from a mobile browser without an app or account
- Live annotations, freeze frames, snapshots, voice, and chat support guided inspections
- Vision AI analysis plus CSV/PDF outcome reports support documented troubleshooting
Where it doesn't
- Camera streams are not recorded, limiting post-session review
- Starter is a trial plan rather than an ongoing free tier
- Advanced collaboration and helpdesk integrations require the Team plan
Our verdict on GoShowMe
GoShowMe connects support technicians and customers through a one-time camera-session link. Customers join from a mobile browser without installing an app or creating an account, while technicians guide troubleshooting with live video, text chat, annotations, freeze-frame inspection, zoom, and snapshots. Two-way voice, torch controls, and phone-orientation controls extend the session for equipment, devices, and physical environments. The product is aimed at IT helpdesks, managed service providers, field service teams, manufacturers, healthcare equipment support, and insurance claims teams, with web, iOS, and Android coverage.
The published plans show a 14-day trial and a Starter tier priced at $0 on trial billing, with live camera and text chat, annotations, freeze, snapshots, and sharing through SMS, WhatsApp, email, or a copied link. Pro costs $19 per tech seat per month and adds unlimited sessions, two-way voice intercom, torch and auto-rotate controls, and Vision AI analysis modes. Team costs $49 per month and includes Pro features plus shared support seats, session history, handoff notes, a custom domain or white-label option, and helpdesk workflow integrations. Enterprise includes Team features, unlimited seats, SSO/SAML, a custom security review, dedicated onboarding, and an SLA.
The standout workflow is real-time visual guidance: a technician can point out areas with a laser pointer, circles, pen, or arrows, freeze a frame for closer inspection, and apply Vision AI to camera frames. Consent screens and expiring links add session controls, while CSV/PDF reports capture avoided mileage and session outcomes. GoShowMe fits teams that need quick, browser-based mobile inspections without asking customers to install software. Teams requiring recorded sessions should look elsewhere, since camera streams are not recorded. Buyers should also note that support is listed through email and that the cloud service's more structured history, handoff, and workflow capabilities begin at Team.
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GoShowMe pricing
All 4 GoShowMe plans and prices →
GoShowMe fact sheet
| Free plan | No |
|---|---|
| Paid from | $19/seat/mo |
| Live video sessions | Yes |
| Browser-based sessions | Yes |
| Co-browsing | No |
| Live annotations | Yes |
| Mobile support | Both |
| Session recording | No |
| Free trial | 14 days · no card needed |
| Deployment | Cloud |
| Platforms | Web, iOS, Android |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | 14-day trial (source) |
| Website | goshowmeapp.com |
| Facts checked | 24 Sep 2026 |
Alternatives to GoShowMe
- SightCall Remote Visual SupportBroad video, AR and workflow integrations for enterprise visual support.8.9
- Salesforce Visual Remote AssistantA Salesforce add-on for live visual support, priced at $50 per user monthly, billed annually.8.6
- XMReality Remote GuidanceLink-based visual support with AR guidance, recordings and AI tools.8.4
See all GoShowMe alternatives →
GoShowMe vs the competition
- GoShowMe vs SightCall Remote Visual Support
- GoShowMe vs Salesforce Visual Remote Assistant
- GoShowMe vs XMReality Remote Guidance
- GoShowMe vs IFS Cloud Field Service Management
- GoShowMe vs Blitzz Visual Remote Assistance
- GoShowMe vs OnSight RVX
Compare GoShowMe with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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