Head-to-head · Remote Video Support Software

Blitzz Visual Remote Assistance vs GoShowMe

Updated Sep 2026
Both researched from official sources
7 checks side by side

Blitzz Visual Remote Assistance #5 in Remote Video Support Software 5.8/10 From $35/user/mo (annual) · 14-day trial ✓ 1 of 5 features Visit Blitzz

Higher score GoShowMe #8 in Remote Video Support Software 7.2/10 From $19/user/mo · 14-day trial ✓ 3 of 5 features Visit GoShowMe

Blitzz Visual Remote Assistance leads on 1 check, GoShowMe on 4, and 2 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

Highest scoreGoShowMe · 7.2/10
Lowest starting priceGoShowMe · $19/user/mo
Most featuresGoShowMe · 3 of 5

GoShowMe scores higher on our rubric for remote video support software: 7.2 against 5.8 out of 10; our editors rank them #8 and #5.

GoShowMe is cheaper to start at $19/user/mo against $35/user/mo. GoShowMe offers live video sessions; Blitzz Visual Remote Assistance doesn't publish it. GoShowMe offers browser-based sessions; Blitzz Visual Remote Assistance doesn't publish it. Blitzz Visual Remote Assistance offers co-browsing; GoShowMe doesn't. GoShowMe offers live annotations; Blitzz Visual Remote Assistance doesn't publish it.

Blitzz Visual Remote Assistance is the better fit for teams needing app-free support with CRM connections. GoShowMe is the better fit for technicians needing simple mobile visual inspections.

Blitzz Visual Remote Assistance fits best
Teams needing app-free support with CRM connections
GoShowMe fits best
Technicians needing simple mobile visual inspections

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Side by side

Show only differences

Feature	Blitzz Visual Remote Assistance 5.8/10 Visit ↗	GoShowMe 7.2/10 Visit ↗
At a glance
Editor score	5.8	7.2
Ranking	#5 in Remote Video Support Software	#8 in Remote Video Support Software
Best for	Teams needing app-free support with CRM connections	Technicians needing simple mobile visual inspections
Pricing model	Paid	Paid
Starting price	$35/user/mo	$19/user/mo (best)
Free plan	—	—
Free trial	—	—
Free trial length	14 days · no card needed	14 days · no card needed
Deployment	Cloud, Mobile	Cloud
Platforms	Web, Windows, macOS, iOS, Android	Web, iOS, Android
Support	Email, Tickets, Docs	Email
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Blitzz Visual Remote Assistance 1/5 · GoShowMe 3/5
Live video sessions	Not published	✓ (best)
Browser-based sessions	Not published	✓ (best)
Co-browsing	✓ (best)	—
Live annotations	Not published	✓ (best)
Session recording	Not published	—
Specs
Mobile support	Not published	Both
Our review
Pros	Customers join browser video calls without downloading an app. Screen sharing, live pointers, markup, and OCR support visual troubleshooting. Integrates with Salesforce, ServiceNow, Zendesk, and HubSpot.	One-time links let customers join from a mobile browser without an app or account Live annotations, freeze frames, snapshots, voice, and chat support guided inspections Vision AI analysis plus CSV/PDF outcome reports support documented troubleshooting
Cons	No free plan; Professional starts at $35 per user per month, billed annually. Enterprise features such as SSO/SAML are reserved for the Enterprise plan. Support is listed through email, tickets, and documentation.	Camera streams are not recorded, limiting post-session review Starter is a trial plan rather than an ongoing free tier Advanced collaboration and helpdesk integrations require the Team plan
Our verdict	Blitzz Visual Remote Assistance, also marketed as Blitzz Concierge, connects support agents and customers through browser-based video sessions. It is aimed at contact centers and field service teams handling equipment troubleshooting,… Read the review →	GoShowMe connects support technicians and customers through a one-time camera-session link. Customers join from a mobile browser without installing an app or creating an account, while technicians guide troubleshooting with live video,… Read the review →

Blitzz Visual Remote AssistanceRemote Video Support Software 5.8From $35/user/mo (annual) · 14-day trial
G GoShowMeRemote Video Support Software 7.2From $19/user/mo · 14-day trial

Strengths and trade-offs

Blitzz Visual Remote Assistance — where it wins
- Customers join browser video calls without downloading an app.
- Screen sharing, live pointers, markup, and OCR support visual troubleshooting.
- Integrates with Salesforce, ServiceNow, Zendesk, and HubSpot.
Where it doesn't
- No free plan; Professional starts at $35 per user per month, billed annually.
- Enterprise features such as SSO/SAML are reserved for the Enterprise plan.
- Support is listed through email, tickets, and documentation.
GoShowMe — where it wins
- One-time links let customers join from a mobile browser without an app or account
- Live annotations, freeze frames, snapshots, voice, and chat support guided inspections
- Vision AI analysis plus CSV/PDF outcome reports support documented troubleshooting
Where it doesn't
- Camera streams are not recorded, limiting post-session review
- Starter is a trial plan rather than an ongoing free tier
- Advanced collaboration and helpdesk integrations require the Team plan

Blitzz Visual Remote Assistance5.8/10 · From $35/user/mo (annual) · 14-day trial
App-free visual support with screen sharing, markup, OCR, and CRM integrations.
Visit Blitzz Full verdict →
GoShowMe7.2/10 · From $19/user/mo · 14-day trial
A focused mobile inspection tool with voice, annotations, and AI frame analysis.
Visit GoShowMe Full verdict →

More comparisons

All remote video support software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026