Blitzz Visual Remote Assistance vs OnSight RVX

Blitzz Visual Remote Assistance5.8Visit OnSight RVX5.0Visit

Higher score Blitzz Visual Remote Assistance #5 in Remote Video Support Software 5.8/10 From $35/user/mo (annual) · 14-day trial ✓ 1 of 5 features Visit Blitzz

vs

OnSight RVX #6 in Remote Video Support Software 5.0/10 From $29/mo · 30-day trial ✓ 0 of 5 features Visit OnSight RVX

• Blitzz Visual Remote Assistance fits best

  Teams needing app-free support with CRM connections

• OnSight RVX fits best

  Field teams needing capture, OCR, and inspection tools

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Side by side

Feature	Blitzz Visual Remote Assistance 5.8/10 Visit ↗	OnSight RVX 5.0/10 Visit ↗
At a glance
Editor score	5.8	5.0
Ranking	#5 in Remote Video Support Software	#6 in Remote Video Support Software
Best for	Teams needing app-free support with CRM connections	Field teams needing capture, OCR, and inspection tools
Pricing model	Paid	Paid
Starting price	$35/user/mo	Not published
Free plan	—	—
Free trial	—	—
Free trial length	14 days · no card needed	30 days
Deployment	Cloud, Mobile	Cloud
Platforms	Web, Windows, macOS, iOS, Android	Web
Support	Email, Tickets, Docs	Email, Phone, Tickets · 24/7
Compliance	SOC 2, GDPR, SSO/SAML, 2FA	GDPR
Integrations	7 integrations	4 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Blitzz Visual Remote Assistance 1/5 · OnSight RVX 0/5
Live video sessions	Not published	Not published
Browser-based sessions	Not published	Not published
Co-browsing	✓ (best)	Not published
Live annotations	Not published	Not published
Session recording	Not published	Not published
Specs
Mobile support	Not published	Not published
Our review
Pros	Customers join browser video calls without downloading an app. Screen sharing, live pointers, markup, and OCR support visual troubleshooting. Integrates with Salesforce, ServiceNow, Zendesk, and HubSpot.	Live browser sessions let customers join from a text link without an app or account. OCR, AR measurement, geolocation, and image capture support detailed inspections. Automatic PDF reports, recordings, and self-surveys document each session.
Cons	No free plan; Professional starts at $35 per user per month, billed annually. Enterprise features such as SSO/SAML are reserved for the Enterprise plan. Support is listed through email, tickets, and documentation.	No free plan; the Starter plan begins at $29 per month. Listed platform coverage is web and API, narrower than web and mobile needs. Unlimited session minutes and detailed reporting require the $59 Business plan.
Our verdict	Blitzz Visual Remote Assistance, also marketed as Blitzz Concierge, connects support agents and customers through browser-based video sessions. It is aimed at contact centers and field service teams handling equipment troubleshooting,… Read the review →	OnSight RVX is browser-based remote visual assistance software from Hostcomm for field-service, installation, housing, utility, insurance, and equipment-support teams. An expert invites a customer to a live camera session by text link,… Read the review →

Strengths and trade-offs

• Blitzz Visual Remote Assistance — where it wins

  • Customers join browser video calls without downloading an app.
  • Screen sharing, live pointers, markup, and OCR support visual troubleshooting.
  • Integrates with Salesforce, ServiceNow, Zendesk, and HubSpot.

  Where it doesn't

  • No free plan; Professional starts at $35 per user per month, billed annually.
  • Enterprise features such as SSO/SAML are reserved for the Enterprise plan.
  • Support is listed through email, tickets, and documentation.

• OnSight RVX — where it wins

  • Live browser sessions let customers join from a text link without an app or account.
  • OCR, AR measurement, geolocation, and image capture support detailed inspections.
  • Automatic PDF reports, recordings, and self-surveys document each session.

  Where it doesn't

  • No free plan; the Starter plan begins at $29 per month.
  • Listed platform coverage is web and API, narrower than web and mobile needs.
  • Unlimited session minutes and detailed reporting require the $59 Business plan.

• Blitzz Visual Remote Assistance5.8/10 · From $35/user/mo (annual) · 14-day trial

  App-free visual support with screen sharing, markup, OCR, and CRM integrations.

  Visit BlitzzFull verdict →
• OnSight RVX5.0/10 · From $29/mo · 30-day trial

  Browser-based video support with inspection tools, from $29 per month.

  Visit OnSight RVXFull verdict →